BodyBoard of Supervisors
MeetingRegular Meeting
Date📅 April 11, 2022

UnGovr Transcript

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0:03 – 0:074 turns

ElectedBob NelsonSupervisor, District 4Proposedvoiceprint 0.953:43 · ≈ 9:03 AM

Good morning,

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:44 · ≈ 9:03 AM

and I'll call to order the April 11th 2022 meeting of the Santa Barbara County Board of Supervisors and budget workshops for fiscal year 2022 through 23. Madam Clerk will you please call

Roll call, called by Unidentified speaker 1 · 1 under review
Show transcript
the roll? Supervisor Lavinino here. Supervisor Williams here. Supervisor Hart supervisor Nelson here and Chair Hartman here
Pledge of Allegianceceremonial · click to expand · ≈18s recited, not transcribed
ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:06 · ≈ 9:04 AM

please stand and join me for the pledge. Ready again.

CEO Miyasato, do you have a report today? No report this morning chair.

UnidentifiedUnidentified speaker 1Proposed4:32 · ≈ 9:04 AM

Thank you and Madam Clerk any announcements? Chair Hartman and members of the board I do have a couple quick announcements this morning. I would like to remind the public that the Board of Supervisors meetings are being interpreted and broadcast live in Spanish We are broadcasting our meetings in Spanish both for Cox Cable subscribers in South County as well as Comcast Cable subscribers in North County. Members of the public can now view our meetings in Spanish by turning on the secondary audio programming, also known as SAP or SAP under their language settings. That information will also be scrolling on top of your TV momentarily.

Lastly, I would like to remind the public who are participating in our meeting today of the board's updated methods of public participation. For the Board of Supervisors' methods of public participation and to provide general public comment or an item on the board's agenda, please see page 2 of the agenda. Members of the public can attend meetings in person both in Santa Barbara Board Hearing Room Chambers as well as the Santa Maria Board Hearing Room Chambers.

Please note the board is following all local and state guidelines and are no longer requiring face coverings indoors. If you attend the board meeting in person, you will no longer be required to wear a face covering but please be advised that the Public Health Department is still strongly encouraging all county staff and members of the public to mask and socially distance themselves in crowded areas.

I would also like to remind the public that if you require any special accommodations please contact the clerk of the board to make that request preferably on the Friday prior to the meeting Individuals that would like to provide verbal public comment virtually may do so via Zoom by registering in advance via a link available on page 2. After registering, you will receive a confirmation email containing important information about joining the virtual meeting. Once the chair has announced the item you want to comment on, please join the meeting with the information provided. You'll be placed on mute until it is your turn to speak.

The clerk will call you by name and when removed from mute, you will hear a notification that your line has been unmuted. If you are using a touch-tone phone, you may need to press star six to unmute yourself. Again if you're using a touch tone phone, you may need to press star six to unmute yourself. Each person may address the board for up to three minutes and this is at the discretion of the chair.

If you have any questions please contact the Clerk of the Board's Office at area code 805 5 6 8 2 2 4 0 again that number is eight zero five Five six eight two two four zero and that concludes my announcements for today.

0:07 – 0:242 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.887:03 · ≈ 9:07 AM

Thank you madam clerk So that brings us to the business of the day the first day of our budget workshops For fiscal year 2022 23, and I just want all members of the public to know that there'll be opportunities to comment after each functional group presentation and also after each special issue presentation So I'll now turn it over to our CEO, CEO Mia Sato.

UnidentifiedUnidentified speaker 3Proposed7:28 · ≈ 9:07 AM

Can I get the slides up please? Great thank you so much. So good morning everyone. Today we begin the first day of three days of budget workshops and our theme this year is reset reimagine and reconnect as we exit two long years of this pandemic. Next slide please. So the agenda for this week is I'll be talking a little bit about the preliminary budget in its context, and then Assistant CEO Nancy Anderson will give an update or overview of the preliminary budget.

Thank you for that. And then you'll hear from departments. Today we'll hear from Health and Human Service Departments and General Government Support Services. On Tuesday, Public Safety Departments, Community Resources and Public Facilities, and there will be a special issue on maintenance and capital projects And then we end the week on Thursday with the policy and executive departments. And here are two special issues, one is on digital transformation and an update on ARPA funding. And then at that time your board can deliberate and provide any direction as appropriate to my staff as we start developing the recommended budget.

Next slide, please. So as you know the purpose of these workshops is to present the preliminary budget and as materials indicate the preliminary budget is balanced as of today but there still are changes ahead and so that will be changing from now until the time that we actually put the recommended budget together. We provide a summary of the department's budgets their major work efforts for the coming year and expansion requests and updates on the renew initiatives As I mentioned, we'll present three special issues this week. And again, this is the time to allow for your board's discussion, questions and to hear public input on anything that's presented this week and to provide direction to myself and my staff on any policy issues or particular items before we complete the recommended budget.

And before I get into the context, I do want to take this time to say some thank yous. First and foremost, thank you to all our department directors And their staff, particularly their fiscal officers for developing their budgets this year and working collaboratively with the county executive office. Secondly, the auditor controllers team under the direction of the auditor controller Betsy Schaefer and assistant auditor controller Ed Price and thank you to Juan.

I'm sorry Juan, I always have to stumble over your name. Juan Izquierdo, Joel Boyer, Stephen Herrera, Joel Flores, Tyler Walker and Jeff Arthur thank you to all of you for working with our staff and a special thanks to my own budget staff led by Nancy Anderson our assistant CEO and Budget Director and Paul Clemente our Budget Division Chief and all our analysts Richard Morgantini, Nicole Parmalee, Wes Welch, Reese Elstead, Steven Yee, Dina Grassi, Ted Tiber and Sarah Gill. So thank you for all your work and their work will show as you see the presentations going forward. Next slide.

So why did Mona put this slide up here? That's my staff is probably asking. Why did she interrupt the flow of our nice presentation by putting this in here? Each of these I believe represent our clients, our patients, our customers, our residents, our community partners and all of our employees. And as we exit this pandemic, I think we are at an inflection point.

And we have to be careful in believing that we can snap back to where we were in 2019. We're different. We've all changed. Our employees have changed, our residents and our customers and our clients have changed some I'm A default position for many of us and I say that out loud because it's a cautionary tale to myself as well. So, as we proceed in this next year's budget it's just to remind ourselves that we can't snap back and we shouldn't. And what you'll see in this budget are different things that departments have done to respond to the pandemic. Some of the things they're going to be keeping, some are going to jettison but it's important for us to remember that organizations tend to be like rubber bands and if unless the organization fundamentally changes after a period of time it tends to snap back to its previous form and so we're trying to guard against that.

Snap back and take things that we value But also incorporate the changes that we've learned over the last two years. So I ask that everyone remember that and pause when there's a new initiative, when there's deadlines to pause and just make sure are we snapping back or have we learned from our experience? Next slide. And so that's why the theme for this year's budget is reset, reimagine, reconnect.

Reset by definition is to start again anew And it's to work differently, and that's what we're doing. We're optimizing technology. We have a hybrid workforce. We're adapting our processes, but we're anchoring in the renewed values and behaviors. To reimagine is to reinterpret imaginatively, to rethink and reframe, and you've seen this The board has done this. We've embraced inclusion and equity, we have all this federal stimulus money, we're continuing to work on climate change and improve our disaster resilience but I think the pandemic has shown the need to reinforce our safety net and help those with less opportunity recover.

And finally, to restore connection to our community, our customers, to each other with new and traditional ways of serving them Continuing collaborations and reengaging our focus. And so the board's focus areas continue. And that's to have improvements to the criminal justice system, to ensure we're an environmentally sustainable community and your board had just had a discussion on the energy climate action plan, to continue to make progress on infrastructure improvements and deferred maintenance, to improve community amenities, recreation in open spaces, to preserve and strengthen our safety net, to embrace equity inclusion, and to ensure this is underlined by all All of this is underlied by stable finances and prudent reserves.

So I'm going to spend a few minutes just talking about the economic context, and this is from the Anderson forecast at UCLA. And basically they've said that the economic impact of the pandemic has abated. So you see in 2021 there was strong GDP for the country. It's so economy is showing Signs of returning to normal, consumption was shifting more towards services and away from goods. And supply chain problems were easing but they still exist.

Inflation however is expected through 2023 and employment rates have recovered quickly and full employment is expected to be reached by 2022. Next slide. A couple things that we need to be wary about and that obviously is inflation The Federal Open Market Committee last month increased the federal rate by 25 basis points and it's expected to continue to raise the federal funds rate throughout the year, which mean we expect to see a tightening of money in the economy and to cool down demand.

The federal government purchases are expected decline in 2022 relative to 21 levels, and obviously there is concern about the Russia-Ukraine war. In California, the state budget picture has improved and it surpassed revenue projections Three sectors have driven the California economy, the first being leisure and hospitality followed by professional scientific and technical services and administrative services. However, hospitality is being impacted by work from home. It's interesting the concentration of tech and office related employment in the state creates a situation where work from home is more prevalent than other places when offices are empty so are the restaurants and nearby stores and tourists are visiting large cities with international airports Which are the same cities with employment centers hit hardest by work from home.

The state unemployment rate for the second quarter is expected to be 5.7% and it's expected to decrease over the next few years, but the California economy is strong. It's one of the strongest in the nation right now and expected to continue to grow This is now bringing things back to our county. This is a trend in secured role value as you know, a large portion of our discretionary general fund is from property taxes so the red bars show indicate years of lower growth subsequent to a recession and the pink bars indicate a year where recession started.

So it's hard to see on this slide but you see The beginning of the graph in the early 90s, there was a recession and then the dot-com crash happened in the early 2000's and then the housing market crash. And as you see our secured role on the one hand it's positive that every year there is a bar meaning this is year over year increase in value So I want to make that clear. In some counties, as you recall with the market crash they were negative meaning they had decreases in value so we've always had increases in value but as you see in the red and after the housing market crashed the increases are very low and as you see since that time around 2013-14 you see it pick up property values have increased at a steady clip about four to five percent and in 21-22 we see a 4% increase So this is all positive.

It shows we have still a healthy secured role, however I keep mentioning it's never going to return to what we saw in the mid 2000s with those high 8%, 7% increases. Next slide. So as I've said, we have a very stable outlook next year and 22-23 will be the fourth year which we did not request or require service level reductions from our departments which is all very positive And so as we see, we have an increase in property tax sales and TOT and those remain stable. We have a lot of federal and state stimulus coming to us for recovery including ARPA which has helped us with one-time funding for critical investments and programs.

We have sufficient reserves to mitigate short term impacts and our general fund strategic reserve is fully funded at 8% of $40.6 million next year. The challenges that you'll hear from your departments as we go forward this next week is continuing needs beyond resources, meaning minimal ongoing GFC or general fund contribution for department needs. State legislative changes that continue just in more mandates, but also a loss in local revenue for some departments.

As we talked about new state and federal mandates, some of these are very good things that we look forward to, but some of them do not reimburse us fully for our costs. We've seen a tightening of the insurance market. I love to say that because that's what Ray Aromatorio taught me. We have a tightening of our insurance market and so we have seen those costs in department budgets There is a dispute with our contract cities with the sheriff that is to be resolved, but that could have an impact on the Sheriff's budget.

We have significant litigation costs and also cash flow needs for advanced bridge construction. And although the infrastructure bill was passed at the federal level we're still interpreting what that means for us. But in the meantime there are important public works projects that need to continue and so it's using general fund for cash flow. In all ways we have deferred maintenance costs that continue to grow This slide shows your board's commitments over the last decade, and it's shown here to remind all of us that when the board does make a commitment we are successful. It just takes careful planning and it takes sticking to the plan which we've done to overcome some of these challenges. So we've made several commitments. We've been able to produce great things because of those commitments, and we will continue to do that going forward.

So key challenges you'll hear again from your departments is recruiting and retaining staff. HR is going to be presenting to you today and talking a little bit about that, what they're seeing. General post-pandemic staff fatigue. So when you listen to your departments, you'll also hear about that not only when we can't recruit people than the people who are here doing more after they've been through two years of pandemic services.

Legislative changes we've talked about, and insurance premiums. And just major technology. These are all good things but they do take time. The transition into new technology does take time and it requires staff resources and focus. Next slide. But there are a lot of good things that the board has authorized and is reflected in next year's budget for homelessness and rental assistance Over $53 million has been allocated to address homelessness to date through ARPA monies and also money that is in the CSD budget for homelessness. It's homelessness and the rental assistance programs.

We continue to make progress on improvements to recreation, as well as capital improvements on bread-and-butter system replacements, roof replacements, and just to point out that we did get the federal earmarked for the Veterans Memorial Building and the Lompoc health care upgrades. Climate change adaptation, your board has given us new direction and we'll be following up on that. But meanwhile, we are continuing with the better of your solar and battery project. I think it's 90% complete and continuing to take advantage of 3CEs programs.

For deferred maintenance, the policy that your board set in place in 2014 with 18% available discretionary revenue going towards deferred maintenance has meant there is an ongoing allocation of $11.6 million. Well, you'll hear more about innovation and technology. We're doing a special issue on that and you'll see that in your different departments presentations co response and. Assistant outpatient treatment, your board had been very supportive of grants that we received to pair mental health workers with sheriff deputies out in the field. We have three teams and this budget ensures a continuation of those teams when the grants go away.

We continue to work on criminal justice improvements. The CCP will be has approved a multidisciplinary team approach with a lead and we're continuing to work on alternative sentencing as well as improving data availability and efficiency. And finally, your board is also embraced diversity equity and inclusion and this budget also includes resources to continue those efforts.

Again, the county's outlook is stable for next year and it doesn't happen by magic. It's a result from strong financial management throughout the county in your board's prudence in promoting financial sustainability as well as things the community needs. So again thank you to our directors, your board and all our community members. And I think in the last two years we have shown great resilience and collaboration and compassion.

Next slide. So this is my final slide and it is to remind us that we may not snap back to where we were, but we can build upon where we've been to create a stronger reconnected network of community. And employees, we can be imaginative and creative and innovative. Which means sometimes we might have a mistake or so as we go along in the process. And lastly, thank you for laughing at my joke.

And lastly, do we want to reset ourselves? So that we get back to being and continuing effective care for our residents, our patients, our customers, our clients as well as care for our employees. And with that I'm going to hand it over to Assistant CEO Nancy Anderson.

not transcribed≈11s of audible speech the AI couldn’t make out▸ listen

0:24 – 0:501 turns

UnidentifiedUnidentified speaker 4Proposed24:33 · ≈ 9:24 AM

Good morning Chair Hartman and members of the board. Wait a minute while they bring up my slides today we are pleased to provide your board with a preliminary budget summary and workshop budget presentations by county departments throughout the course of this week Once again, the budget development process began this year in December with the Budget Development Report five-year forecast and budget development policies.

Departments submitted their budgets to our office in early February and our staff has been reviewing those submittals and finalizing the presentations for these April workshops. We will take direction from your board this week and finalize the recommended budget that will be released in late May. That will then be presented at budget hearings on June 14th and potentially 15th.

Once again, the county budget reflects a stable outlook as we head into fiscal year 22-23. We have a stable revenue growth and we've avoided service level reductions, but continue to be challenged with increasing labor and liability insurance costs. This is resulting in minimal excess ongoing general fund contribution available for expansions and other board interests due to those limited resources no workshop pre-workshop expansions were recommended As we have seen in the current year, cannabis tax revenue continues to be volatile but it is anticipated to increase slightly from the lower actual collections this year. The budget also progresses the northern branch jail operations funding plan and invests in deferred maintenance and information technology.

Your board has prudently adopted budget development policies that focus our recommendations on program-based budgeting, fiscal stability, identifying and mitigating fiscal risks, and maintaining prudent reserves. We strive to minimize use of one time resources on ongoing costs, prioritize department requests that support board priorities and policies, and take into consideration long term fiscal planning.

Like to talk a little bit about the revenue and expenditure chance that we're seeing for fiscal year 2223. Operating revenues are crucial to supporting ongoing costs related to departmental programs and services. Operating revenue countywide, that includes all departments increased 3.6% from the prior fiscal year. For fiscal year 22-23 the general fund increased 1.7%. A component of the general fund is discretionary revenue that increases 3.9%, further broken down Is discretionary revenue, which includes property tax revenue increasing 4.6% transient occupancy tax revenue increasing 23% and sales tax revenue increasing 13.6%.

This chart shows a five-year look at total operating revenue increasing by 3.6% to a total of $1.4 billion. The increase shown from 2021 to 21-22 includes the COVID related state and federal funding that the county received. This is a similar slide, but focuses on the general fund operating revenues. The 1.7% increase brings the total general fund operating revenue to $535 million. Again, the increase from 2021 to 21-22 is state and federal funding including ARPA funds.

This slide focuses on the discretionary revenues including property tax, TOT revenue, sales tax and cannabis revenue. The 3.9% increase brings the total to $340 million in fiscal year 22-23. Property tax revenue is projected to grow by 8.2 million dollars to 4.6%. The largest driver of this increase is secured property taxes comprised of residential and commercial properties that assumes assessed value growth at 4.5% due to strong market growth coupled with an increase in the volume of real property transfers. This is a 2.5 percent increase over the max CPI inflation factor or two percent for 22-23 TOT revenue is projected to increase 23% to 14.9 million in fiscal year 22-23. TOT revenue is highly dependent on tourism and the availability of lodging in the unincorporated areas of the county, and was therefore most impacted by the Panambic and the stay at home mandates.

However, revenues have since rebounded to pre-pandemic levels as the public's demand for travel has surged. Sales tax revenue is projected to increase by 13.6% or 1.7 million despite being impacted early on Effects of the pandemic, retail sales in the unincorporated county areas have returned to pre-pandemic levels and then some as consumer spending has shifted away from services and back to goods with an emphasis on the e-commerce in particular.

Okay, this chart shows the operating expenditures for the entire county. Expenditures are typically close to or equivalent to operating revenues. The difference is typically between the two are primarily increases or decreases to fund balances. Operating expenditures are growing by $50 million or 3.6% next year to $1.37 billion. Operating expenditures include both ongoing and one-time costs With ongoing costs largely supported by ongoing revenues.

One of the largest increases in the department is in the Department of Behavioral Wellness, which is utilizing $15 million an increase in state revenues in part to fund 34.8 new FTE positions. The Department of Social Services is also adding 27 FTE to maximize state and federal revenues to administer new grants and programs in the economic assistance, protective services, and workforce development board programs.

Salary and benefit costs are a major budgetary driver that affect most county operating funds. Several labor contracts have been negotiated recently or are expiring soon, and are currently in negotiations. Salaries and benefits costs are expected to rise by $27.3 million countywide. To 727.9 million dollars, making up 53.2% of the county's total operating expenditures. This slide shows the average cost of an FTE for the county at $160,000 per year That fiscal year 22-23 preliminary budget includes full time equivalent staffing or FTE of 4,442. An increase of about 93 FTE over the prior year with the most staff growth related to behavioral wellness and DSS.

In December, your board approved a policy that reinforced limited spending of the cannabis revenue. The policy includes that there would be no new ongoing expenditures beyond those approved in fiscal year 21-22 for non-cannabis related costs. Ongoing expenditures would be, of course, considered for support of the Cannabis Program and if necessary, labor negotiated cost increases. The remaining cannabis revenues could be used towards one-time expenditures and a prudent reserve of at least 25% would be maintained in the fund.

This chart shows the actual collections beginning in 2018-19 at $6.8 million dollars There was steady growth through 2021 and then a decline in the current year due to oversupply of wholesale cannabis product and its adverse impact on pricing. Projections for the current year have been adjusted downward from $19 million that was budgeted, to $12.5 million, a 34% reduction.

The fiscal year 22-23 cannabis revenue estimate is 16.3 million, a decrease of 14.5% from 21-22 adopted budget to reflect the impacts of the oversupply and the associated compression on prices. The estimate is an increase of $3.8 million from what we are expecting in the current year based primarily on the addition of new cannabis cultivators that are expected to complete the county's land use permitting and business licensing processes and commence operations Additionally, next year's overall cannabis budget reflects 1.1 million of anticipated retail storefront tax receipts.

The next two slides line out the preliminary budget resources and uses of the Cannabis Fund. We start with the revenue estimates at $16.3 million, we have prior year fund balance carryover of 9.2 million for a total available sources of 25.5 million dollars. Then we get into the recommended uses. We have enforcement costs at 3.1 million Tax collection and program administration at $1.7 million, P&D cannabis appeals and one-time permitting staff of $517,000, and then some one time commitments previously approved by your board.

The utility grade solar at $171,000 parks trails open space park grant matches that was approved by your board During budget hearings the balance of that at 3.5 million We do establish the 22 23 equita funding of 500,000 And then we have prior year ongoing commitments the 18% maintenance Funding at 2.4 million the IHSS MOU increase at 300,000 a few positions associated council GS CRA and planning and development at 1 million Cannabis education at 160,000.

Library funding at 785,000 and translation services at 50,000 We also have the prudent reserve remaining in the balance of 4.7 million And then one time set-asides related to co-response Homeless operating costs and actually some of these are ongoing Voter Choice Act and employee cost increases these are helping to Balance our budget within the future out forecast of the five-year forecast The remaining the recommended uses total twenty two point four million dollars and the remaining available sources is 3.1 million dollars Okay, this year there is limited one-time resources available for allocation. Typically there's about seven to nine million in carry forward within the general fund. This balance has been exhausted to cover cash loans for public works, for advanced bridge construction and uninsured litigation exposure to the county.

Cannabis as indicated is $3.1 million and we have $955,000 has been made available from prior approved conversion of two HVAC projects to ARPA funding this totals a little more than four million dollars for your board's consideration A major funding source again in fiscal year 22-23 is the American Rescue Plan Act or ARPA. The county will be allocated $86.7 million. The final rule issued recently on January 6, 2022 provided municipalities more options and flexibility for spending related to IT infrastructure, data resources, court backlog And other services this has allowed staff to identify some general fund backfill opportunities This information in addition to other adjustments will be discussed on the special issue on Thursday Okay, the county maintains several general funds set-asides or reserves and General County programs for specific purposes related to statutory funding board policy and future operational needs The estimated balance for key general fund reserve accounts at the coming year end is $142 million.

Taking this into consideration, specific uses of the funds that have been earmarked, the adjusted balance available for use is approximately 58.2 million. The adjusted reserve balance includes $40.6 million in strategic reserve equates to 8% of the general fund operating revenue. Staff is also proposing a new budget development policy as part of this board item that relates to the Disaster Recovery Reserve. The proposed policy is to maintain a minimum reserve of $3 million in the disaster recovery fund balance in General County for programs to fund the repair of county infrastructure damaged during disasters when no other state or federal reimbursement, or other available funding can be identified.

There are sufficient funds currently earmarked for future use to meet this minimum threshold. The policy will help to more clearly identify intended use for the set-aside balance. The preliminary budget includes the set aside of $1.4 million in the Disaster Recovery Fund, to cover the damages incurred by the Public Works Department for the Alice All Fire disaster.

So this year, the preliminary budget summary includes a section on the long-term county fiscal plan that progresses the five-year forecast with updated budgetary information that was presented to your board in December. This table shows the incremental change or growth by year specifically for the general fund. The fiscal year 22-23 column reflects the preliminary budget numbers.

Under the category column to the far left, the forecast line items are discretionary revenue and salary and benefits. The policy rows relate to board approved policy that require annual adjustments. These include the strategic reserve, northern branch operational plan, IT technology funding related to county ERP, uninsured litigation, and 18% for maintenance.

The operational line items are known or anticipated costs that the general fund is obligated to cover in some manner. For example, MOEs, statutory mandates, contractual or items related to board priorities or commitments. This fiscal plan line items help show how the county will balance the fund over the five-year period. The preliminary budget shows $1.25 million being set aside in the program stabilization reserve for future use towards anticipated labor increases.

The preliminary budget here reflects a balanced budget after the annual surplus of $339,100 is set aside in general county programs until further direction from your board is received this week. It is important to note that the preliminary budget and forecast assumes status quo operational levels for general fund departments, and no expansion requests are included. While the forecast shows deficits in two of the five years' forecasts, the final year of the forecast reflects a minimal surplus of $241,000.

To get to this positive end, the forecast anticipates significant release or use of set-asides that your board has previously approved for known increases such as general liability, co-response and negotiated labor costs. As indicated there are no pre-workshop expansions recommended this year due to the limited resources Uh, your board may recall that is set aside for data and discovery needs for criminal justice departments was approved last fiscal year. The board approved 1.25Million that could potentially be used towards various positions a data dashboard and other one time needs. The recommended allocation of those funds is anticipated in the coming months, pending the selection of a digital evidence management system and as part of the criminal justice partners improvement efforts review led by retired Judge Cheryl Ellsworth.

The public defender has two department expansion requests that relate to this work that were not included in last fiscal year. As part of the ARPA discussion on Thursday, you will hear that a portion of the 1.25 million is eligible for a three-year period which would reimburse the general fund enough to include additional costs for the public defender for fiscal year 22-23. Beyond that, for sustainability we would need to assume an allocation of either GFC or other source such as Prop 172 for the ongoing additional costs. We have included that for perspective in the general fund five-year forecast.

As previously indicated, the fiscal year 22-23 preliminary budget is balanced to ensure essentially status quo operations for general fund departments with approximately $339,100 remaining in ongoing general fund costs and $4 million in one time resources remaining available. Departments have submitted requests for budget expansions totaling 12.7 million dollars in ongoing funding and 7 million in one-time funds with an increase in staffing of 52.5 FTE Some of the requests may requalify for ARPA funding and will be added to the list The board will be considering as part of the ARPA special issue discussion on Thursday So starting with the community services department, the department has submitted a request for 1 FTE for 0 emission transportation specialist to FTE for HCD or housing community development accountants on to assist with some of their covid rental.

assistance accounting, ongoing funding for the Cultural Arts Master Plan implementation. One-time funding for Parks Pavement Rehabilitation and one time funding for Better Arabia Valley of Light artwork expansion. The district attorney has requested 1.5 FTE for post-conviction relief units, a cybercrimes unit investigator and two deputy district attorneys for court backlogs.

There is an asterisk next to the $312,800 for the Deputy District Attorneys for backlog that indicates that it is ARPA eligible and you'll be hearing about that as part of the ARPA discussion. Planning and development has 2 options for consideration. Uh, it was either option 1 or option to the first option entails one time funding for consultant to assist them with a long range planning activity.

And the option two is for four FTE permanent ongoing that includes ongoing costs. The public defender has requested three FTE for the court backlog, again this is an ARPA eligible item and will be discussed as part of that special issue. They've requested a data analyst One position and three conversions of extra help, legal LOPs or Legal Office Professionals to permanent associated with the discovery efforts. These are the two positions that I spoke about in regard to the data and discovery effort there. Public Works has again requested PCI one-time funding at $3.1 million and they have general cost increases of $4.8 million ongoing.

The sheriff has requested seven FTE for co-response expansion, five FTE for narcotics team. One FTE for a human trafficking detective, five FTE for cannabis compliance team, two FTEs for an ORCOT and Montecito community resource deputies, six FTE to for the sheriff's service technicians for the Northern Branch Jail, one accounting supervisor and two service technician investigators The Treasurer Tax Collector has requested three veteran service representatives and one transient occupancy tax compliance position. This totals the 52.5 FTE mentioned. In addition, we have two new requests that were submitted late last week.

One for the County Executive Office for a Waterfront Infrastructure Feasibility Study through REACH for a one-time cost of $100,000. The goal of the study is to determine where and how waterfront and supporting infrastructure can be enhanced or created to enable offshore wind and commercial space on the Central Coast and position the region to capture the jobs and economic benefits associated with them. The study includes Slope County and City of Morro Bay that are contributing towards the study. The second request is from General Services Department for EV infrastructure costs stemming from the board's discussion last week in the Climate Action Plan.

Report your board directed staff to revise the county policy regarding electric vehicle purchases to include light duty vehicles and ultimately expand to all county departments. GS was asked to identify the one time infrastructure costs, facilitate start facilitating this plan. The total projected cost for costs are 1.5 million dollars with 400000 needed for fiscal year 2223.

While one-time funds are limited, staff have also once again identified priority CIP projects for your consideration. These projects will be discussed in detail on Tuesday as part of the Maintenance and Capital Project Special Issue. Clearly, it is evident that the totality of the requests on the previous slides far exceed the funding available for next fiscal year and those forecasted over the next five-year period. As your board deliberates over the next week you may consider options such as direct our staff to work with departments and recommend Reductions to their budgets to fund the requests, evaluate in terms of risk liability cost savings discretionary versus mandatory. Review non-general fund sources if not already evaluated use one time funds for pilots but set clear expectations of end dates and for longer options have our office evaluate other potential revenue measures Many of the key challenges that the county is facing and emerging issues are contributing towards the limited available resources for budget development this year.

Departments are grappling with changes in new state and federal mandates, many of which either decrease revenue or increase workload with minimal financial support. We know that Public Works Road Division continues to be challenged with increasing costs to do business including insurance premiums Costs resulting in the use of one time fund balance to remain at status quo PCI levels. The budget is balanced for fiscal year 22-23, but a policy discussion with your board prior to the next budget cycle will be necessary for long term sustainability. There is much momentum on the criminal justice system improvements and collaboration on initiatives that we know have costs and will likely require future funding consideration. We know that the Sheriff's budget assumes full cost recovery for city contracts next year that is being disputed.

We know we need to plan for future increasing costs for pension and insurance premiums, and we know we have an ongoing homelessness services cost cliff after ARPA funding expires in fiscal year 25-26 Looking forward, we want to be thoughtful when considering federal spending opportunities that will be incorporated into the recommended budget. We want to ensure that we follow established fiscal policies and maintain prudent reserves. And we want to begin thinking about a reset of the county strategic initiatives and the alignment of department goals, objectives and performance measures that is to promote best practices and budget award criteria that is effective for 23-24.

The next step for budget workshop is to hear the department presentations as scheduled along with other special issues this week that include maintenance and capital projects on Tuesday, and digital transformation update and ARPA funding update on Thursday. After the budget workshops, we take any direction from your board and finalize the recommended budget that will be released in late May. The final budget hearings will be held on June 14th and potentially June 15th if needed.

On Thursday after a board deliberation, we will be looking for the board to take action on the following recommendations. We look forward to hearing your priorities this week so that we may complete the recommended budget that best meets your boards expectations. That concludes my comments on the overview. Chair Hartman, I'm happy to answer any questions you may have. The first functional group on the schedule today is Health and Human Services.

0:51 – 1:0019 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.8851:00 · ≈ 9:51 AM

Do we have any questions? Supervisor Lavinino. Thank you

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.8751:03 · ≈ 9:51 AM

Madam Chair. So I don't know if this is maybe a question for you or maybe for... And I guess I can ask it now and when Joe Holland comes up we can kind of touch on it then too. Just on the property tax revenue trend And it was the CEO's slide 11 and then you also talked about it too. And we've just had, which is nice continued steady growth but I mean just anecdotally when I look at housing prices and there's this huge explosion out there a lot of turnover with some very high value properties in Montecito and Santa Barbara. And I'm like, I keep thinking when's that going to show up for us? Like when is that big 7-8% year? And it just seems like we keep hitting the 3.5%, 4%, 4.5%. But it just seems like, Orchid Homes are now selling for a million dollars.

So I'm just curious how, when's that gonna translate or when do we see

UnidentifiedUnidentified speaker 4Proposed52:12 · ≈ 9:52 AM

Supervisor Labadino through the chair. Thank you for the question we look at that As well for the five-year forecast, and I think that's a great question to pose to the to the assessor they do We do rely on their expertise and in kind of four forecasts helping us forecast in addition to the auditor's office For that We do have the four and a half percent increase. I will say in the out years is It's indicative on the the revenue estimates that there's somewhat of a decline a bit. So I think the intent the expectation is that May not hold to this level so but we are seeing eight million dollars in increase in just current secured So that's that's good. That's that that is significant and certainly helping us offset the increased costs that we're seeing

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.8853:08 · ≈ 9:53 AM

Supervisor Williams

UnidentifiedUnidentified speaker 5Proposed53:12 · ≈ 9:53 AM

Well I share Mr. Lavagnino's alarm, I mean you know it I think it would be...I know from the perspective of a budgeting the property taxes is a good thing from the perspective of policymakers trying to impact the increase in property values it is a terrible thing and it's I suppose in some ways Hopeful that we would have small incremental growth rather than large leaps that indicate our housing becoming more and more unaffordable. And our ability, you know the increased revenue that we get not really compensating for the ability to mitigate that growth.

You know I've joked only half Jokingly, meaning half seriously that maybe the public policy question of the future is how to decrease property values. That's not something I would like to see because obviously that creates another disjointment but it's the increase in property values are increasingly pushing changing our demographics. You saw in my district for the first time, the west side is not majority Latino So where the property values are pushing out Latino members of the community like they pushed out, like previously a large part of the African American community was pushed out of Santa Barbara. And of course anybody who's young is not spared either.

Young families paying a disproportionate share of that increased value. But my question is just that tomorrow in the infrastructure, I understand why some of our infrastructure hopes fell off staff recommendation with the scale of need proposed by all these departments. You know, I have no criticism for it but the million dollars of HVAC that fell off the staff recommendation, I would just like to have that Detailed because one of the things that we were trying to move towards is when we have one time money's trying to spend some of it on things that reduce our ongoing expenses. And so it would be useful if it's possible tomorrow to have that broken down by The payback period for each one of those projects so that we could understand okay.

Hey, one of these projects has a 10-year payback period Maybe that's a better thing to put some money towards That because you know it will reduce our ongoing expenses

UnidentifiedUnidentified speaker 3Proposed56:02 · ≈ 9:56 AM

And supervisor we are going to break those down that number to prepare and show with the CIP presentation I know Director Pell is in the audience and she's taking notes Thank You

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.8856:14 · ≈ 9:56 AM

Supervisor Hart

PresenterAssistant CEO Nancy AndersonProposed · by introduction56:16 · ≈ 9:56 AM

I look forward to the more detail from DSS and BWELL about the additional positions that they're been able to create using state funding and efficiencies. One thing I was curious about is can you tell me more about this new proposed disaster recovery fund balance? So, that's $3 million that'd be allocated. Is there funding set aside for this purpose already or is this the first investment in

UnidentifiedUnidentified speaker 4Proposed56:42 · ≈ 9:56 AM

Supervisor Hart for the chair. Thank you for that clarification. Yes, so there is sufficient funds already available. What we found was a really isn't something has been approved by the board to date that really clearly identifies what the intention of portion of that remaining balances for. So we wanted to really clearly identify. That if it's for disaster recovery, when that can be utilized. So there is a balance there. We don't need to set aside any more towards it. We just wanted to really clarify the intention of what the remaining balance would be for.

PresenterAssistant CEO Nancy AndersonProposed · by introduction57:15 · ≈ 9:57 AM

So is this a subset of the strategic reserve or is this an additional?

UnidentifiedUnidentified speaker 4Proposed57:18 · ≈ 9:57 AM

It's a separate reserve account within the county general programs.

PresenterAssistant CEO Nancy AndersonProposed · by introduction57:23 · ≈ 9:57 AM

And that is the amount that is in the fund balances?

UnidentifiedUnidentified speaker 4Proposed57:25 · ≈ 9:57 AM

It's the remaining balance. There are some what we call earmarks that are associated, so there are some things that are still outstanding waiting for some audit clearance for other funding. So that set aside but in addition there's about a three million dollar balance that was available and we felt like it needed to be defined.

PresenterAssistant CEO Nancy AndersonProposed · by introduction57:43 · ≈ 9:57 AM

It's great to identify that and have that specifically highlighted.

UnidentifiedUnidentified speaker 3Proposed57:48 · ≈ 9:57 AM

And Supervisors, just for clarity's sake. Some of that money was set aside after Thomas fire and debris flow and some of that was from the Edison settlement and we set some aside as Nancy said for audit risk but we believe we've set aside enough so this is what the remaining balance was.

PresenterAssistant CEO Nancy AndersonProposed · by introduction58:08 · ≈ 9:58 AM

And then the other sort of macro observation is that our five-year forecast predicts declining revenues, gently declining revenues but not a recession. And so how sensitive is the five-year forecast to a recession which many economists now are saying is quite likely next year?

UnidentifiedUnidentified speaker 4Proposed58:27 · ≈ 9:58 AM

Yeah, I would say that the estimates that were used for both revenue and expenses. Expenses are pretty much what we would anticipate. Revenues are where there might be more flexibility and hopefully it's more conservative than you'd always have more. So as you see, there was some decline anticipated. But at this point, this is our best estimate at this time. One of the things that we have changed is that County fiscal plan chart for the 5 year will be consistently updated. It's not something we're going to really do once a year, it's really going to be a continuation of as we get better numbers and each time that we come to your board either for even for the recommended budget you're going to see it again any updated information that we may have.

associated to out years. You're not approving anything related to the forecast, forecast years but there are things that your board's committing to now that do have a cost that growth component that may be impacting so we want to make sure everybody is aware of that as we go forward

PresenterAssistant CEO Nancy AndersonProposed · by introduction59:35 · ≈ 9:59 AM

And I guess it's fair to sort of say that property tax revenues are a little bit resistant to recession, whereas sales tax and TOT are more sensitive to that. But they're much smaller percentages of our general fund revenue stream. So there's a lot even though that could happen we could have a significant recession it does not immediately translate into significant revenue reductions like it does in other government agencies.

UnidentifiedUnidentified speaker 3Proposed1:00:02 · ≈ 10:00 AM

Supervisor that's correct and we've seen that time and time again county government financing because we're relying on property tax versus the cities. But I do also want to say that we take all that into account in the forecast but again, we did not predict or include a recession in our forecast. And even though it means that we have more stability It doesn't mean that we wouldn't have to suffer with reductions in services, as we saw even in the Great Recession. We still had some property tax increases etc., but again we're budgeting our operating expenses equal our operating revenues so anytime the revenues go down even though we have more stability than probably cities because of that would still we would may still see reductions and services.

1:00 – 1:058 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:00:48 · ≈ 10:00 AM

Is that it, Supervisor Hart? Yes. Thank you. Could you go back to slide 16? I had a couple of questions for Ms. Anderson on that and let's see the first bullet talks about spending opportunities that may involve the federal government. Let's see is it 16? Maybe I need my glasses here. Sorry, 36. I'm looking at the page number rather than this PowerPoint number.

And while you're getting there. So one question is, do we expect that the federal infrastructure bill will have some impact on our budget? And is that what the first bullet is referring to?

UnidentifiedUnidentified speaker 4Proposed1:01:49 · ≈ 10:01 AM

Chair Hartman, thank you for that question. We actually have a lot of opportunity and the infrastructure bill is one of them and I know that Public Works in any department Qualifying for any of those types of activities is looking at it. We have not, I know that they have not determined what any allocation to the county could potentially be yet but we anticipate something.

But this is also the ARPA funding. We've got $86.7 million coming into the county that your board is thoughtfully considering for various things throughout the county so It's just being thoughtful about how we're going to invest those dollars as we are known to get them.

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:02:37 · ≈ 10:02 AM

And is this the last year, this budget that we're doing, the 22-23, the last year of ARPA funding? We have three years to spend it but this is the last year we'll

UnidentifiedUnidentified speaker 4Proposed1:02:49 · ≈ 10:02 AM

Correct. So there are two tranches associated with ARPA. One we received in fiscal year 21-22, the second is 22-23. We do have a three to four year period to spend that funding so what we would anticipate is if they're Your board's going to be fully allocating it for 22-23. But then if there's changes or adjustments, and we'll be talking about those on Thursday that we would anticipate you know because these are estimates for projects so there might be opportunities throughout that three year period when we've come back to your board and have you reallocate it to two other things but Yes, the 2223 should be our full allocation for that.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:03:30 · ≈ 10:03 AM

So ARPA and then infrastructure is the big possibility out there? That's correct. And then could you explain the third bullet?

UnidentifiedUnidentified speaker 4Proposed1:03:39 · ≈ 10:03 AM

Sure, so we the county participates in a GFOA or Government Finance Officers Association Budget Criteria Award program for several years has been and essentially it's producing a recommended budget and presenting it to the board in the public. That is transparent and accountable and easy for the department, for the public to read and understand. It's usually very detailed but what we're looking at now is that they are requiring as part of that program to have all county-wide strategic initiatives All the department funding, budgeting, their programs align to. So they're typically very broad and then get very detailed in the departments have strategies and performance measures that flow or fall under those strategic countywide initiatives. So the goal will be to, and we will be thinking about that, Renew 22 has come in.

I know Mona's going to weigh in here too but that'll be our next project.

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UnidentifiedUnidentified speaker 3Proposed1:04:56 · ≈ 10:04 AM

So Nancy wasn't here when we started Renew22 and Chair Hartman you've always been a big supporter of what's next. And so this is the what's next, KPMG has said it, we need to do more of a strategic plan where everything is aligned and Nancy's basically saying not only that is it a good idea but now the GFOA is requiring that we do that and so we'll be embarking upon that starting those discussions and your board will definitely And if any board member wants to be a champion, especially of existing chair that would be great.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:05:26 · ≈ 10:05 AM

Absolutely and I think this is another example where the county is out front and Renew 2022 got us mobilized and focused on this so thank you for explaining that. So are we ready? I don't see any more lights on up here, so I think we're ready to go to the functional group summary. Mr. Clemente?

1:06 – 1:287 turns

UnidentifiedUnidentified speaker 6Proposed1:06:03 · ≈ 10:06 AM

Thank you, good morning Chair Hartman and members of the board. Like we did last year I'll just be giving a brief walkthrough of each of the functional summaries to provide a little context for the departments that make up those functional groups and to see kind of how they sit in context of the county as a whole. So as a reminder on this slide these percentages this is this functional group's percentage of the county whole for these different categories So because Health and Human Services receive most of their funding from state and federal sources They only make up 8% of the county's general fund contribution at 26 million dollars they comprise 35 percent of the county's operating expenditures and 41 percent of the county's total FTE at over 1,800 Three of the county's four largest departments in terms of total FTE are in this functional group On the five-year operating revenue and GFC trend, we can visually see how GFC is such a small percentage compared to the other revenues in these departments.

Child Support and First 5 are fully funded through their intergovernmental revenues and receive no GFC. We also see in both 21-22 and 22-23 some pretty significant growth which the departments will be providing more detail on in their individual presentations. Operating expenditures for these departments largely match the operating revenue trends we saw on a previous slide with increases in state and federal funding driving program growth.

And finally on the FTE trends chart, what stands out in particular is the growth in 22-23 for BWELL and DSS. These two departments together as Nancy mentioned are adding about 63 FTE which is just over 2 thirds of the countywide FTE increase between 21-22 and 22- 23 again driven by the increases in state and federal funding. The departments will be speaking about their specific FTE changes during their presentations and that concludes the overview.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:08:10 · ≈ 10:08 AM

Are there any questions? I did have one question and I think this is for CEO Miyasato, and that is we generally don't spend general fund money or only a limited amount for these. And do we have an explicit policy or could you elaborate on that?

UnidentifiedUnidentified speaker 3Proposed1:08:31 · ≈ 10:08 AM

Supervisors are our policy is for General GFC is we use it for match so sometimes it's required for match These departments and you'll hear about that. Our policy says that we would look at other funding sources first before GFC, and throughout the time departments have come and said look especially when the state has cut funding they've asked for the county to fill that sometimes we have it just depends on the board's priorities and other competing needs.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:09:00 · ≈ 10:09 AM

Thank you so seeing no other questions Mr. Nielsen I think we're ready for you

CommentDaniel NealProposedself-stated1:09:21 · ≈ 10:09 AM

Good morning, Chair Hartman and Supervisors. I'm Daniel Neal, Senior Department Head for the Department of Social Services with me today are Chief Fiscal Officer A.J. Kinovaeva, Deputy Director Rachel Lippmann, Deputy Director Amy Krueger, Deputy Director Maria Gardner and our Executive Director of our Workforce Development Board. I am sorry my brain just went blank.

Ray McDonald, I had a lot of names to remember there in a row when I'm used to just he hasn't been around for long

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:09:57 · ≈ 10:09 AM

It wouldn't hurt to just wave your hands and we know some of you We know not all of you. We

CommentDaniel NealProposedself-stated1:10:01 · ≈ 10:10 AM

know so So The Department of Social Services is divided into three budget areas Oh, I'm sorry. The button's taking me the wrong way. Into three budget areas, administration and support, economic assistance and employment services, and protective services for children, adults, and the disabled. We have several key challenges and emerging issues I would like to address.

Like many departments, we have experienced higher vacancy rates during COVID and we are challenged to fill these positions. Some strategies we have incorporated to enhance our recruitment abilities are the creation of recruitment videos featuring a day in the life of certain key classifications as well as finding efficiencies within our induction training schedule.

In April 2023, Santa Barbara County will migrate from our current automated eligibility system CalWIN to the new California Statewide Automated Welfare System called CALSAS, consolidating the current two standalone systems in the state into one system integrated across all 58 counties. As the county moves towards an ERP system, we will need to dedicate staff to work alongside the implementation team to ensure that structures, processes and integration with our many special systems such as our state claiming system is done successfully.

We are also dedicating significant staffing resources toward the implementation of a new document imaging system, which is critical to our daily operations as we process thousands of documents per year from our clients to link them to services to which they are entitled to help them move forward in their goal of self-sufficiency. The Family First Preservation Services Act was signed into law as part of the Bipartisan Budget Act on February 9, 2018. This act reforms the federal child welfare financing streams Title IV-E and Title IV-B of the Social Security Act to provide services to families with children who are at risk of entering the child welfare system including mental health services, substance abuse treatment and in home parenting skill training Local FFPSA implementation planning activities are currently underway and additional guidance from both the federal and state governments regarding allocations, timelines, and opt-in requirements remain forthcoming.

California CalWORKs Outcomes and Accountability Review, called CALOR, is modeled after the California Child and Family Services review process in the child welfare system. And this is a particular effort that I'm extremely excited about because of the success we've had in child welfare over the years with their review process. CALOR consists of three components Performance indicators, a CalWORKs self-assessment and a CalWORKS system improvement plan. This continuous quality improvement process takes place over a five year cycle.

The rollout was paused with COVID 19 but statewide efforts have once again resumed. I am sorry. This is a different clicker than I'm used to. There we go. In regard to operational improvement brought about by the COVID pandemic, by year two of the pandemic, we had learned how to maximize telework even for staff whose regular assignments were not necessarily conducive to long-term remote work Managers and supervisors created special short-term assignments that allowed staff to minimize their lost time, preserve their leave balances, and ensure that our critical work for the community continued.

We provided staff with teleworking options during mandatory isolation and quarantine periods when they felt well enough to do that work. Just as our staff adapted to remote work, electronic routing of forms and Zoom meetings, our clients also embraced technology to interact with us. The use of our online portal Octopus increased dramatically and we shared our code with other counties so that their clients could benefit as well.

We increased outbound text messaging including links to online forms so clients could complete and submit required status reports in minutes without the need to print, sign and mail them. Most recently we updated the interactive voice response language for callers at the Benefit Service Center or Call Center that receives approximately 10,000 calls per month.

This update allows callers to connect with staff more effectively and provides the infrastructure for future telephone innovations. Despite the increase in the availability of remote client services, many of our clients still require or request in-person interviews. To safely meet that need we reconfigured the building lobbies specifically interview areas to complete these important interactions in a way that keeps staff and clients appropriately distanced and safe during in person interviews.

Our operating expenditures for fiscal year 22-23 are $201 million, a $9.6 million increase from the fiscal year 21-22 adopted budget. Our general fund contribution is $10.7 million. The fiscal year 22 23 10.7 million dollar general fund contribution is 5.3% of our total budget and it used primarily to leverage federal and state funds. We have budgeted for 785 FTEs, which is 27 FTE's more than the 21-22 adopted budget.

This includes 14 FTEs added through midyear changes and 13 new FTES added in the fiscal year 22-23 budget to maximize state and federal revenues as we work to achieve our program mandates. Our capital projects for fiscal year 22-23 include reconfiguring workspaces at our Better Arabia office to optimize the space and make ergonomic adjustments, making technology and facility improvements to assist with the CALSAS implementation, and increasing our IT storage capacity and replacing IT equipment and hardware.

This pie chart depicts the source of our funds. 91% of our revenue comes from the federal and state government, including 1991 and 2011 realignment revenues. Our budget includes a general fund contribution of $10.7 million. Our use of one-time fund balance makes up 4% of our budget, and these fund balances are expected to be exhausted at the close of the fiscal year—at the close of the 2022–23 fiscal year.

This graph depicts our use of funds in the three budget areas. 49% goes to economic assistance and employment services, 40% to protective services for children, adults and the disabled, and 11% to activities under administration and support which supports all DSS functions. This graph shows our staffing levels since fiscal year 18-19. The increase from fiscal year 21-22 adopted to the 22-23 recommended budget of 27 FTEs with 14 of those having occurred during the current year and 13 new in the budget year.

16 of the positions are in the protective services branch, 10 are in the economic assistance and employment services branch, and one is in the workforce development board. This graph depicts our operating revenue over the past four years and our revenue for the budget year. Our operating revenue is increasing by $8.3 million or 4.6%. We have several accomplishments we would like to highlight today on this slide and the next slide.

Each month DSS serves over 175,000 county residents or 39% of the county population. And 65,000 or 66% of the county's children. We partnered with the District Attorney's Office and implemented eSCARS, a web-based application that allows law enforcement agencies and child welfare services to cross report suspected child abuse reports and to track and review historical information regarding victims and suspects.

ECARS interfaces with CWS and helps mitigate the errors and delays that can transpire when paper-based methods are used. We expanded the Adult Protective Service Program as a result of AB 135, which lowers the eligibility for services to age 60 and provides increased long term case management services for complex cases. We successfully restructured our eligibility worker induction training program to reduce training from six months to four, enabling us to conduct 50% more of this type of training in a 12-month period.

As a result of federal and state COVID relief funding being targeted to low income households between July 2021 and June 2022 We issued $53 million in emergency food assistance benefits to 28,000 CalFresh households and $1.5 million in emergency cash assistance benefiting 2,300 CalWORKs households. Additionally we provided $500,000 in financial assistance to 221 families for rent security deposits and utilities through the CalWORKS housing support program a 20% increase in families served through this program over the prior year.

We placed an additional 22 families in housing through a collaboration with the Continuum of Care Coordinated Entry System and Housing Authority under the Emergency Housing Voucher Program. The Workforce Development Board was awarded two competitive U.S. Department of Labor grants totaling $5 million. One grant will serve formerly incarcerated individuals And the other will serve all COVID-related unemployed individuals, including English language learners.

We also developed a diversity equity and inclusion work group to develop and begin implementing a DEI plan focused on recruitment and hiring department commitment and organizational culture and professional development. This work aligns with the county joint framework DSS has taken on numerous projects and initiatives over the last several years to improve efficiency, customer service and program outcomes.

We will continue to build on these initiatives through the following goals and objectives in fiscal year 22-23. In alignment with the Family First Preservation Service Act we will implement an evidence based prevention program to provide enhanced support to children and families and prevent foster care placements through the provision of mental health and substance abuse prevention and treatment services, in-home parent skill based programs, and kinship navigator programs.

The Bringing Families Home program will reduce the number of families in the child welfare system experiencing or at risk of homelessness, increasing family unification, and preventing foster care placements through housing related wraparound supportive services and financial services. Expanding and enhancing our linkages program to incorporate and implement prevention strategies into our current processes, we will promote family well-being and child safety through the continuation of CWS and CalWORKs.

DSS will continue to support succession planning efforts ensuring the department continues to run smoothly as managers retire or move on. And DSS will continue to implement our short term diversity equity and inclusion plan and create and begin implementation of a multiyear plan. Our multi-year preparations for the migration to a single statewide automated welfare system will culminate in our migration to the CALSAS system at the end of April 2023 As part of the state CalWORKs, CalPERS effort we will engage in a CalWORKS County self-assessment.

A collaborative process with the California Department of Social Services culminating in a final self assessment report in March of 2023 that report will inform the next step in the five year cycle which will be the CalWORks system improvement plan Expanding upon a successful pilot from 2018 in the Lompoc and Santa Barbara District Offices, we will be creating a multi-program intake unit in both Santa Maria District Offices. By cross training staff in both the dual MediCal, CalFresh and CalWORKs program areas, we can improve client satisfaction, workload efficiency and staffing flexibility.

I apologize. During the coming year, the Workforce Development Board members and staff will reexamine the mission successes in areas for improvement in the post-COVID era. We will enhance our existing relationships with economic development and community college systems with enhanced non-WIOA funding coming from the state to implement projects. These activities will be supported by a labor force participation study of Santa Barbara County to determine why workers have temporarily or permanently dropped out of the workforce and strategies for responding to this important business concern.

The department in support of countywide Renew 22 goals has been successful in exceeding the financial resiliency, online services and training goals as demonstrated on this chart. We have continued to support the countywide goals of obtaining input from our clients at times and in methods that are appropriate to the services provided, the retention of new employees and the development of our managers as indicated on this chart.

This slide and subsequent two slides highlight some of our performance measures. We are meeting the fiscal year 21-22 targets for processing applications within our timelines for CalWORKs, CalFresh and the MediCal programs. We are meeting our target for Workforce Innovation and Opportunity Act Title I adult and dislocated worker participants who exit the program and are in unsubsidized employment six months after exit.

We are meeting our In Home Supportive Services goals regarding monthly reassessments as well as keeping the participants from entering long-term care facilities. DSS continues to exceed state targets for child welfare services, timely contact for both child abuse and neglect allegations, as well as monthly in person visits by a social worker. The department continues to strive towards 100% compliance in meeting these targets as the safety of children remains our highest priority.

We have no service level reductions. So in summary, as this presentation has highlighted in addition to my inability to use a clicker, the department has persevered through yet another year of the pandemic in spite of challenges regarding increased workloads, challenging work environments and ongoing COVID related workplace impacts. We have supported each other by recognizing the stress of our times, not only for our clients but also our staff.

We have managed more work with significantly impacted staff levels by staying focused on our mission of helping the residents of Santa Barbara County to be safe, supported and self-sufficient. We have adapted to every new challenge by allowing ourselves a moment to sigh and then rolling up our sleeves to yet again find our best path forward. We have built on the innovations developed during the first year of the pandemic to better support our staff with options for remote work.

We have continued to look to improve processes as well as technology, to serve our clients and lessen the impact of staff shortages. We have embraced the possibility of further innovation in every area of our work as the first area of consideration every time we face a challenge that threatens to diminish our success. Thank you for your attention and I'm happy to address any questions.

1:28 – 1:3916 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:28:12 · ≈ 10:28 AM

Questions for Mr. Nielsen? Supervisor Hart, then Lavinino.

PresenterAssistant CEO Nancy AndersonProposed · by introduction1:28:17 · ≈ 10:28 AM

Well, I'd love you to tell us a little bit more about the implementation of the multi-unit, multiprogram intake units In Santa Maria, because I guess this is following up on a successful pilot in Santa Barbara and Lombok. So tell me more about that.

CommentDaniel NealProposedself-stated1:28:31 · ≈ 10:28 AM

Yes thank you for the question Supervisor Hart through the chair if Deputy Director Maria Gardner could address that?

UnidentifiedUnidentified speaker 7Proposed1:28:41 · ≈ 10:28 AM

Thank you for the question. Our multi-program unit essentially allows us to take an application to the conclusion, no matter which worker it is assigned to. Currently in our Santa Maria office if a family applies for the CalWORKs program and CalWORKS is denied they can process that CalFresh part of that because they know that program but they don't know the full scope of the MediCal program so then it's handed off to another district office That's not true in Lompoc or Santa Barbara. In 2018 after our layoffs, in 2017 the smaller offices needed to get creative and they created this multi-unit program and it's been successful so we're doing the same thing in Santa Maria now

PresenterAssistant CEO Nancy AndersonProposed · by introduction1:29:23 · ≈ 10:29 AM

That's great, I love to hear that. It just makes it so much easier for the applicants and I think actually for the staff folks too. And then just wanted to highlight all of the wonderful work that you're doing. The $53 million in emergency food assistant benefits to 28,000 CalFresh recipients households. That's really impressive and those folks desperately needed that help and you were there to deliver it And then I just want to also thank you personally for taking our diversity, equity and inclusion work so seriously and integrating the plan in the short term. And then also working on a multi-year project to develop that internally within DSS. It's really appreciated and it's wonderful to hear from the very first presentation this morning that this is a priority.

CommentDaniel NealProposedself-stated1:30:04 · ≈ 10:30 AM

Yes, thank you Supervisor. I've actually had about...I have 30 managers in my department. I've actually had about half of them working for more than the past year together on a committee to bring this forward and to develop our strategies so I have a high level of interest and commitment in my leadership. Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:30:22 · ≈ 10:30 AM

Supervisor Lovanino?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.871:30:24 · ≈ 10:30 AM

Thank You Madam Chair well I also will start with Congratulations on the ability to continue to hit these performance measures. I don't think there's any department, honestly that has more...I don't know it's everybody's got an important job but the things you're tasked with investigating child abuse Making sure that our elderly are taken care of with Adult Protective Services. These are the performance measures I look at and just congratulations even through a tough year of hitting those performance measures first.

Secondly, I want to ask about your retention and And how that works into telework. So if you could just talk a little bit about what your department learned from telework? I mean, you're 20% of our county workforce basically. I know you probably skew a little bit younger. Talk about the IT infrastructure and how that kind of all worked and what you saw in the ability to move forward

CommentDaniel NealProposedself-stated1:31:27 · ≈ 10:31 AM

there. Thank you Supervisor Levin through the chair. I'll start the answer and then I'll turn it over to Maria Gardner. So prior to COVID, we had a teleworking plan in place when I first got here nine years ago, I was told the CEO's office wants every department to have a teleworking plan. And so I took that very seriously and we went about crafting a very detailed plan And assessing which of our staff we felt could telework and creating the infrastructure for that.

When COVID hit, you know obviously we like everybody else looked at that through a new lens and we went from five or six people out of what... We had probably 40 or 50 people that could have been teleworking. We had five or six that actually were and all of a sudden we went to over 170 I think 6 weeks into the pandemic. trying to, we literally took desktop computers and handed them to people and told them to go home or wherever possible.

But as things calmed down and we had time to further assess, we realized that we had some positions that simply had to be in the office full-time, some positions that could be there part-time and be home part-time. And so our IT staff supported all of that work in terms of getting people hooked up and set up and connected at their homes to the extent that could happen.

One issue with being able to have more staff telework Then we currently do is related to our ability to link into our other systems on our eligibility program. So I'll let Deputy Director Mia Gardner kind of further answer the details on that front.

UnidentifiedUnidentified speaker 7Proposed1:33:17 · ≈ 10:33 AM

Thank you, Daniel. And Daniel mentioned a number during the start of the pandemic we had about 170 workers that were able to telework and over the course of the next year so in this last year we've had approximately 274 staff that have performed some of their work remotely during the last year So that additional 100 staff is essentially eligibility workers who initially were not able to utilize teleworking because of the systems that Daniel mentioned. They couldn't do their full job in the way that we had already designed it with IT infrastructure in place and the systems that were needed, but we've had a chance to compartmentalize some of that work to have staff do either the front end or the back end of an application. And so there's handoffs in the office It's not the most efficient, but it is better than having staff sit idle and having work stack up.

So that's how we've been able to manage telework right now. We are looking forward to our CALSAS implementation 12 months from now and we will look at telework opportunities further at that point to see if we can do our work even more efficiently if we need to telework at that point.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.871:34:29 · ≈ 10:34 AM

Great thank you last question just on retention as well as And I don't know what the number is that is a baseline or normal, but losing almost 30% of our employees in the first five years in that department. I guess what's the driver for that? What do you hear mostly? It's a huge investment to bring these folks on and it takes forever for us to hire people and when we do, I'd like to see them stay around for quite awhile so...

What are you seeing or what's the drivers?

CommentDaniel NealProposedself-stated1:35:03 · ≈ 10:35 AM

First Supervisor, I'd like to assure you that we've been looking at that issue the entire time that I've been here as the director on a regular basis because we don't want to be investing all this time in training people and have them leave. Part of it is a factor of their youth. I have a very young department. I have my majority female department and a lot of people in the stages of their life where they're creating families Starting to make those sorts of decisions.

It's a very complex reality in child welfare, we frequently hear from social workers that they were fine dealing with the issues that they face in child welfare with the families and the children until they start to have their own children. And then it's just they can't do it anymore and it's not something they want to do and to be dealing with You know, obviously just like all other departments we have staff that move away because of spouses getting jobs in other places. Maybe a little bit more so because of the younger age of our staff and they're still in that stage of their life of getting settled.

So we and we constantly, you know, we have so many things that we do to try to keep staff morale up. To show staff that were invested in their training and development and their skill sets. We have, we completed a video a few months ago on our tuition reimbursement program that we pushed out to all of our staff showing them the level of assistance that we give them not only in allowing them to have flexible schedules if they're going to school but also assisting them significantly with their tuition for all sorts of programs.

So we're very big on that aspect of developing the staff and hopefully leading to a greater sense of buy-in from them I think our year-over-year, when I was looking at the data last week we run somewhere around 7% a year of loss in terms of staff. And it's been that way pretty much the whole time I've been here. In spite of, I'd hate to see what it would be if we didn't do all the additional things that we do.

But I would say if I were to have to make up a list there's probably like six or seven significant factors that play into that. Thank

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:37:29 · ≈ 10:37 AM

you. Supervisor Nelson?

CommentDaniel NealProposedself-stated1:37:30 · ≈ 10:37 AM

Yes thank you

UnidentifiedUnidentified speaker 8Proposed1:37:30 · ≈ 10:37 AM

Chair Harmon. First of all great presentation Daniel always an all-star and with a very talented deputy staff as well. My question is about slide 9, our operating revenue and general fund contribution. Can you bring that up for a minute? Thank you. We had no pre-workshop enhancements But I was just trying to understand, I know it looks like a very small sliver of your budget but kind of a larger increase in general fund contribution to the department this year. It seemed pretty flat over the previous three years and this year it goes up by nearly $1 million. Trying to understand how that happened without any prior enhancements?

CommentDaniel NealProposedself-stated1:38:24 · ≈ 10:38 AM

Yes, thank you for the question. Supervisor Nelson through the chair 800. Let me let me find my note on that because I was anticipating that question. Basically, about $800,000 of that is related to our CalFresh waiver which allows us to maximize our outside money on the CalFresh program which helps pay for additional staffing and supportive services. I'll let our Chief Fiscal Officer AJ Kinovaeva address this. Do you have the specific dollar amount?

not transcribed≈9s of audible speech the AI couldn’t make out▸ listen

1:39 – 1:4617 turns

UnidentifiedClerk of the BoardProposed · by role1:39:10 · ≈ 10:39 AM

Supervisor Nelson through the chair. We received an additional allocation of $807,000 in GFC so this makes up for a local match waiver that the state had provided which expires in 2022-23. So this is a waiver that the state had provided in response to anticipated revenue loss due So the additional $807,000 will allow us to draw down or maximize our state allocation and fund our CalFresh administrative costs.

CommentDaniel NealProposedself-stated1:39:50 · ≈ 10:39 AM

And just to add to that Supervisor, that $807,000 is allowing us to get our hands on a little over two million dollars.

UnidentifiedUnidentified speaker 3Proposed1:40:01 · ≈ 10:40 AM

And Supervisor, I was asking Nancy. That's part of an MOE. Is that correct? Maintenance of effort or no?

UnidentifiedUnidentified speaker 4Proposed1:40:11 · ≈ 10:40 AM

Related to a match.

UnidentifiedClerk of the BoardProposed · by role1:40:14 · ≈ 10:40 AM

It meets our local match requirement.

UnidentifiedUnidentified speaker 8Proposed1:40:17 · ≈ 10:40 AM

So to follow up on that, so this is coming out of the pandemic. We knew that revenue was going to be lost. Looks like there were similar general fund allocations prior The pandemic so is this something that we anticipate moving forward as being a continuing ongoing match request?

CommentDaniel NealProposedself-stated1:40:37 · ≈ 10:40 AM

Yes, Supervisor. We had a waiver in place that was actually extended for... I can't remember if it was extended for two years or three years but when it finally came to an end then we were faced with this dilemma of either providing this additional general fund money to continue drawing down the additional money or shrinking the program by approximately $3 million and that would be directed to staff impact Okay, thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:41:09 · ≈ 10:41 AM

Supervisor Williams?

UnidentifiedUnidentified speaker 5Proposed1:41:12 · ≈ 10:41 AM

Well I continue to be intrigued by the part of your purview with our foster child services and this Family First Prevention Services Act. The intention of which is to try to provide services for parents Keep their children before they enter the foster care system. That must be a difficult thing to identify the people who need those kinds of services and I thought I would just, you know, Give you a softball that so that if people who are watching this and have tried to access services in the past, but there are these mental health.

Services available drug and alcohol counseling parenting skills. Not that all parents don't need more parenting skills, myself included available for this need. But I just wanted to give you or your lieutenant a chance to flesh it out in case somebody's watching.

CommentDaniel NealProposedself-stated1:42:21 · ≈ 10:42 AM

Certainly, and I'll let Deputy Director Krueger address that. I'll just say before she does that all of our success in all of our program areas but especially child welfare relies upon our partnerships with behavioral wellness public health and our non-profit community providers in getting the services to families that they need. And so I just want to acknowledge that if you could take that Amy?

UnidentifiedUnidentified speaker 9Proposed1:42:46 · ≈ 10:42 AM

Thank you, Supervisor Williams. We're absolutely thrilled that we finally have the opportunity to start moving upstream now and looking at prevention as opposed to intervention So this is a huge effort I'll actually be coming before your board next month with a presentation on this to provide more details We're still in the beginning stages waiting for approval of the state plan looking at how we will be identifying Those families that are in need of the services and then doing work locally with all our partners as Daniel's mentioned here to look at What the best evidence-based programming and the needs specific to our community in terms of prevention are. So yes, we're very excited. Thank you

UnidentifiedUnidentified speaker 5Proposed1:43:26 · ≈ 10:43 AM

And then just in the goals on The number of IHSS recipients placed in long term care facilities My understanding is we want low right?

CommentDaniel NealProposedself-stated1:43:38 · ≈ 10:43 AM

That's correct. Okay,

UnidentifiedUnidentified speaker 5Proposed1:43:39 · ≈ 10:43 AM

so and that's the purpose of the IHSS program to prevent placements. So this is just one of my pet peeves. I want to appreciate your leadership in the department but last year your actuals were 0.23%. The previous year's 0.19%, the previous year is 0.23%. Your target is higher than the last three years and I just always wonder this, why department heads do this? Is this just to make sure you guys look really good or is there a demographic reason that we think with the aging population that this is inevitable for the number to rise?

CommentDaniel NealProposedself-stated1:44:22 · ≈ 10:44 AM

Supervisor Williams, through the Chair. I believe that specific goal is tied back to the reality that's what we thought we were going to be able to obtain in the current year and things were better than that but probably related to COVID you know everything is thrown off by people's behavior and issues during COVID And, you know there were times during the pandemic where nursing homes weren't taking new admissions because of their tight lockdown and controls and different things like that. So there's probably multiple factors that we assume so we're just targeting This is also a hard goal because the ITSS program has a role to play, significant role to play in keeping people out of nursing homes. But the reality is sometimes people's conditions deteriorate and the level of services provided by the program isn't enough, right?

And they then have to transition to that next level of care And so we can be doing absolutely everything the best possible and achieving everything we have within our means to achieve and still have people headed into the nursing homes just by virtue of their physical deterioration. So I'm always happy to see that this turns out as good as it is for that reason.

UnidentifiedUnidentified speaker 5Proposed1:45:51 · ≈ 10:45 AM

Well, that explanation makes perfect sense. Just for other department heads, know that when your goal is to do worse than the last three years I pay attention to that.

CommentDaniel NealProposedself-stated1:46:04 · ≈ 10:46 AM

Thanks. I spend more time looking at these charts before budget presentation than any of the other pages because I learned in my first year or two here with the composition of the board at that time to be very particular about what I was saying we were going to achieve.

1:46 – 1:5113 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:46:23 · ≈ 10:46 AM

So, like Supervisor Williams I'm really interested in how you keep children out of foster care and so I'll look forward to that presentation. In terms of your developing next leaders You had a goal of 30% and I think it's like 68%. That's way above and beyond what I saw for other departments. I think that's really important whether you are promoting or not, to have that mindset to be able to understand The work and how to improve it is really important. How do you achieve that?

CommentDaniel NealProposedself-stated1:47:01 · ≈ 10:47 AM

Well, Chair Hartman I cheat. I came into this department with an existing program that was developed by the Southern California Social Services Director. So the eight counties have long ago, in fact I think we're on our 20th class now or close to it, had long ago developed a program that starts in the fall and goes through May of bringing our top managers together on a monthly basis in person for training, for seminars for all sorts of leadership development activities that culminates in May of each year with a mock Board of Supervisor presentation that happens actually in real board chambers, with us directors being the board and our managers coming and presenting board items that they've written and being questioned and things like that.

But there's many elements to one of the topics that I usually sit on during the year because the directors participate in the classes is on political savvy I sit on that panel every year So, you know we've had this program going for a long time. So when the county was headed down the road of Forming a leadership certificate program. I actually shared with The HR staff The contacts and the information related to what we already had established so they could see what have that worked for them And we're actually lower than normal because we've hired so many new managers into the department in the past couple of years. Normally, we're able to get all new managers through this program within the first year that they're with us and we have a little bit of a backlog because we can only get three people at most each year into the program but that's why.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:48:51 · ≈ 10:48 AM

Thank you. The other question I had is About your Workforce Innovation and Opportunity Act work, where you have unsubsidized employment six months after that for I guess it is 70-some percent, 77%. How do you achieve that?

CommentDaniel NealProposedself-stated1:49:14 · ≈ 10:49 AM

Well, if Mr. McDonald would—now that I remember your name—if you would come up here. But the goal of the program is we check on a person's status 3, 6, 9 months and 12 months after they leave the program and of course that's a primary goal of the program is to have people Be in unsubsidized employment, but we feel like the six months mark is the really most important one that if they've Been able because they might leave unemployed But if the skills that have been imparted to them are taking root Then that should be present in what they're doing six months out. But if you would If mr. McDonald would address the specifics of that question

UnidentifiedUnidentified speaker 10Proposed1:50:00 · ≈ 10:50 AM

Yes, thank you very much Mr. Nielsen. Again as Daniel pointed out it has a lot to do with the structure of the program itself that's why we achieve the high numbers that we do. The program does have counseling and career assessment at the very beginning. The training that is provided to those participants who are enrolled in the program is approved by statewide boards, and they are based upon the workforce needs of our local communities. So all of that goes into determining what we're going to be providing folks and their success. And that's the best explanation that I can give. We also have a really well-oiled machine. We have good case managers That we've contracted with to provide the services. We have good vocational training Instructors and we have good connections with the employer community in order to make those placements

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:51:07 · ≈ 10:51 AM

Thank you well done I Don't see any more questions for you, mr

CommentDaniel NealProposedself-stated1:51:15 · ≈ 10:51 AM

I commit that prior to next year, I will take a workshop in how to use the clicker. Thank you.

UnidentifiedUnidentified speaker 5Proposed1:51:26 · ≈ 10:51 AM

No this all enhanced it because I thought it was a better hearing because of... I did

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.871:51:32 · ≈ 10:51 AM

have a question

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:51:32 · ≈ 10:51 AM

though. Usually

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.871:51:34 · ≈ 10:51 AM

we have a quote and I'm just curious What happened?

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:51:38 · ≈ 10:51 AM

I think they weren't

CommentDaniel NealProposedself-stated1:51:39 · ≈ 10:51 AM

required to share. This is my ninth budget and the first time that a supervisor has ever asked me why I don't have a quote. I just never have quotes. There's a longer answer, but I don't want to say it. Okay. Right Mona? Thank you all.

1:51 – 2:122 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.881:51:58 · ≈ 10:51 AM

Thank you. And now behavioral wellness, Ms. Navarro.

CommentBoard Hearing Room ChambersProposed · by introduction1:52:21 · ≈ 10:52 AM

Good morning Chair Hartman, Supervisors, County CEO staff. So I have with me here this morning my Chief Financial Officer Chris Ribeiro. Everybody wiggle your hands so everyone knows who you are. I have our Division Chief over Housing and Inpatient Services Laura Zeitz Our Division Chief over Quality Control Management, Jamie Hessing. And our Division Chief over Crisis Services, Homeless Outreach Services and Justice Alliance, John Winkler.

All right, well thank you so much for having me. I look forward to sharing about our program and budget for the upcoming year. So COVID again over the past year has been quite the PR machine for behavioral health services which has also brought with it some key challenge and emerging issues for us including the fact that our behavioral health services demand has been growing While at the same time, we're having increasingly severe shortage in the behavioral health workforce. Not just in County of Santa Barbara but across the state of California.

You'll hear a little bit more about what we've been doing to address that in just a minute But I do want to say that things are looking up in just the past couple of months first coming on board here. We had a about a 29% deficit in staffing and as of January and Just this past week. I got the numbers and we are down to 24 percent with 20 positions currently onboarding and in the queue to begin with us in the next two weeks, so Things are looking up for the department. We're very pleased to announce that today.

Another key challenge and emerging issue is California's Advancing and Innovating Medi-Cal initiative. To steal some words from Mona this morning, this is the state's attempt to reset and reimagine the care of Medi-Cal members in the state of California. And with CalAIM, there are many new initiatives projects and strategies and objectives that will be phased in from beginning that began in January 2022 and will be phased in through 2027.

A key part of that will be behavioral health payment reform and that will fundamentally change how Medi-Cal services are funded and evaluated ongoing in California. California legislation is also a key emerging issue for us in behavioral wellness. There is increasing focus on involvement of behavioral health system with the justice system, and that is—and especially those in the justice system who are chronically homeless and experience severe and persistent mental illness.

that we specifically serve. And what is happening now is really historically unprecedented levels are being required of us to collaborate with the justice system. Over the previous few decades, those two in funding and in practice should never meet. And in fact there were prohibitions even in our Mental Health Service Act funding and our other funding that did not allow us to serve this population even when they were released on parole. But that has been changing over the past five years, and there are significant legislative initiatives coming through that began in January and will be proposed. That will encourage us and allow us to partner even more so in the coming year.

So some of the COVID impacts that have been positive for us. Oh, thank you. Sorry I'm not paying attention to my slides somebody is thank you very much. The COVID impacts increased for us have been around the funding that we received from CURSA and ARPA. They have allowed, and also been expanding and enhancing of the Mental Health Block Grant and Substance Use Block Grant to help us offset impacts. We're very excited to say that many of the... About a third of the positions that we're asking for were funded by the CURSA and ARPA, and the Enhanced Block Grant funding for substance abuse block grant is bringing to the County of Santa Barbara, bringing to the State of California for the first time a program that I'll talk about in a little bit called Contingent Management.

We're excited to be bringing that. Another key positive impact of COVID-19 on the B-Well Department was the use of ARPA funding, and thank you to the Board of Supervisors for allowing that and approving that for B-Well, to conduct a community mental health assessment. And this community mental health assessment allowed B-Well to connect with No less than 5,000 county residents to address and understand the impact of COVID on their mental health and well-being. And we came and did a report on that a couple of months ago. We're very excited to say that we are now rolling out there was some an RFP and some grants and will be hearing more about the awarding of those grants which will enable the county to and county partners to work in collaboration with Be Well to improve the overall and ongoing well-being of our residents as we all emerge from the pandemic and move forward.

Okay, so here's a slide that announces our operating budget for fiscal year 22-23 just under $164 million. There will be no use of one time ongoing operations We have a capital budget of $936,000 which I will give detail in just a moment. Our general fund contribution this year represents just slightly under 1.5% increase at $5,874,000 and our full-time equivalents actually are again a significant change going from currently in this fiscal year 410 to 445.5 With the majority of those being funded, just over almost about two-thirds being funded by grant and expansion from the federal government and state. As well as the fact that another opportunity of COVID is that within our state, the millionaire's tax have received a unexpected boost in the past couple of years.

And I'll talk about that in just a minute. Specifically, the capital projects details that we have on TAP and BWELL First one is Casa Omega. Casa Omega is the remodeling of a county-owned building that will be converted to a 12 bed boarding care facility, primarily serving medically fragile older adults in our community. And I'm very proud of that project and I think for those of us who sat in on the Central Coast Equity Report last week identifying that the needs of seniors in our county are continuing to grow and the disparity in opportunities for care for them We are really very glad to be bringing this project online this year.

The next capital project detail that we have is an electronic health record, so Be Well is in need of an updated electronic health record and most specifically we will need that in order to allow us to meet the various needs of CalAIM, California's initiative to innovate Medi-Cal, and so what we are doing this year be looking at the opportunities that have emerged statewide across county behavioral health departments and some of the other EHR companies to see what would be the best EHR for our department, which would be intended to improve the quality and documentation of our care, reduce risk, and provide increased access to decision-making data.

All right so this graph here identifies a source of our funds Equally, just about 46% are revenue from intergovernmental revenue from Mental Health Services Act 1991 and 2011 realignment funds. And almost in equal measure at 42%, are the charges for services that we receive under the federal financial participation match for serving Medi-Cal recipients, Medicare recipients, and also the state match for serving youth under the age of 21, the early periodic screening diagnostic treatment funding that matches our Medi-Cal funds.

The remaining 12% is a blend of other financing sources and transfers, 3% general fund contribution, use of fund balance at 1%, and miscellaneous revenue. In the next graph here, you'll see where our funds go. So 60% of the funds that we receive are go to our mental health outpatient and community treatment services. 14% go to our alcohol and drug programs.

13% to our mental health inpatient services. 10% to our admin and support, which as Daniel noted in his presentation, our admin and support takes care of our entire division and we thank them every day. And quality care management represents 3% of our budget. So here's our staffing summary from 2018 adopted to this year's recommended the adopted rev the adopted Positions in 21 22 or 410 point 7 and this year we're asking for an increase of just about 35 positions 9 of those 35 already been approved by the board and are represent an expansion of the federal funds and block grants the remaining 26 Our initiatives that will be funded by increased grants this year and the increase in Mental Health Service Act funding.

Again, as noted earlier, the Mental Health Service Act has seen an unanticipated large growth of funds in addition to the staffing challenges that B-Well has had in the past couple of years Thank you. Issues that are particularly important to the County of Santa Barbara and you can see one on here is our housing team, which is an innovations grant that we have.

The monies that we receive from MHSA to provide an innovative project. The housing team is one of those with the goal of helping people to stay in housing. So, this is a project really targeting the challenges that many who have been unhoused for a very long time face when they finally get into their own independent living. Those things that cause them to either fall out of housing or face eviction early on in that first year. This program is going to address for those with severe and persistent mental illness. We've also added some programs to our homeless services outreach team. Again, our point in time count here in Santa Barbara demonstrated that there was a small increase overall in the county. But if we look at our West and North County, we saw a larger increase.

Our homeless services really targeting that population is important for this next year. And then looking to add peer recovery assistance to our adult outpatient services as well as two additional positions to our assisted outpatient treatment. Recall, AOT as we call it is part of the Laura's Law Initiative and those teams do the intensive outreach and engagements for folks who are otherwise sometimes often identified by law enforcement and or end up in our psychiatric inpatient facilities. And so as we look to some new legislation which I will talk about in a minute Enhancing this team's ability to have more staff on the ground, to serve more people more consistently is very important to be able to meet the needs of our community and the legislative requirements.

And then finally we're adding a position to our administrative and quality care management and that position is actually funded through the behavioral health quality improvement plan incentive plan funding that I'll talk about in just a minute. So when we look at our operating revenue and the general fund contribution, we see the steady increase. We took a jump from 2021 to 21-22 and this next year is a notable jump but not as significant as the previous year. And again our general fund ask in contribution is less than 1.5%.

All right, so the anticipated accomplishments for 21-22 include one initiative that I'm very proud to report on is a collaborative process that we have with the Public Health Department. And this is to improve whole person care and really get us solidly in step for the CalAIM initiative. This is a project whereby Jamie Hussing meets monthly and her staff meet monthly with public health. And we've identified staff that are now have access to each other's electronic health records, and we're working on coordinating care for the many clients that we serve together.

And then next, a new accomplishment here that just began for us in January. And so we will be rounding out this fiscal year is that pursuant to new legislation Senate Bill 317 which eliminates incompetent to stand trial determinations for people who have committed misdemeanors and in fact then pushes them toward diversion mental health diversion as needed. Is going to help us again identify folks on the front end, hopefully wrap them up in services soon so that they will not end up in the PUF and or can because they will not be IST referred incompetent to stand trial referred. That will actually allow us to have less administrative days in the PUF and our psychiatric health facility. And how that translates is when you have less severe patients, when you're doing more of the work on the front end then people have less of a need to be in that higher level of care.

But at the same time it allows for us to have a flow if you will because we will have more of the outreach workers to be able to help people when they are stepping down should they need to go to the PUF in the first place. All right, that wanted to highlight again that the reduction in the psychiatric health facility administrative days is one of our renewed 22 accomplishments. In the legislation for SB 317 this has really been the collaboration between the CCP and which is a group A multidisciplinary team of probation, public defender, B-Well and others really working to help individuals who are justice involved get the care and the help that they need to stay out of the justice system. To reduce recidivism. And so we're really looking forward to what the opportunities at 317 really forces us to do that in a much larger way.

So we're glad about that. Another anticipated accomplishment for 21-22 was to ensure that the Drug MediCal Organized Delivery System, which we call our DMCODS and our mental health plan programs were in compliance with regulations and contracts and agreements. And I'm happy to announce that since I got here, we've had three audits. We've had an audit of our psychiatric health facility, our DMC ODS and just last week our mental health programs. These are statewide audits that we have on an annual basis Preliminarily, both the psychiatric health facility and the mental health outpatient went glowingly. We got a lot of kudos for the improvements made at the performance improvement plans and some very critical feedback about where we can go next year which was already in alignment with conversations that we were having at the executive level including especially for the mental health system including how to better partner with our CBOs, our community and to improve our cultural competence data collection, and addressing equity issues in our system.

The DMC-ODS final report came to us last week, and I'd just like to give you a few of the highlights on that we're very proud of. First and overall, our DMC ODS met 100% its standards for timeliness, for access, for quality of care of the patients in the ADP programs As well as the data exchange and data collection process. That was very exciting. Also, it's important to note that our ADP programs here in Santa Barbara County demonstrated twice the penetration rate of services for the residents in the county of the statewide average. With particular attention and kudos from the state on our ability to reach and treat specific racial and ethnic minorities in our county at a much higher level than statewide, so we're very proud of that.

Another thing that they pointed out was that our cultural competence plan here in B-Well which is a requirement being a Medicaid provider and guides not only our training of our staff, but also how we implement and review programs. They actually touted it as the best cultural competency plan in the state that they have seen. And they said ever so that might've been a little hyperbolic I don't know, but definitely in this past year they've been doing reviews. So really appreciated how the cultural competence plan really seemed to be a collaboration of all the directors in the department working together to identify the needs and training of their staff, which then was translating again to the increased penetration rates of those groups in the system.

And then finally they were very impressed with the performance improvement plans that our quality control management team collaborates with CBOs on to help them, just constantly evolving to make sure the services are meeting the needs. And then finally they wanted to report out that one of the strengths of Santa Barbara County's behavioral wellness alcohol and drug programs is that the CBOs that we partner with in 100% of our services are CBO based felt extremely supported, felt like they had great communication and really appreciated the partnership of the department.

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2:12 – 2:2610 turns

UnidentifiedUnidentified speaker 5Proposed2:12:20 · ≈ 11:12 AM

Madam Chair, before she leaves the slot that's like tonight. Okay so I'm getting some of the alphabet soup after five years you know. You know crisis residential beds. Refresh my memory of what recovery residences beds are. Is that more on the drug and alcohol side?

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CommentBoard Hearing Room ChambersProposed · by introduction2:12:46 · ≈ 11:12 AM

Yes, that's on the drug and alcohol side. And so thank you I did get a little ahead of myself there. I got so excited telling you about our great report from DMCODS that I missed my last two

UnidentifiedUnidentified speaker 5Proposed2:12:55 · ≈ 11:12 AM

bullets. You're just being glad that we you dodged three bullets in your first three months you know.

CommentBoard Hearing Room ChambersProposed · by introduction2:13:03 · ≈ 11:13 AM

Yes, I'm very glad about that for sure. So my second bullet point is that we are working on rolling out and we have provided the training and staffing for our evidence-based practice for our first episode psychosis transition age youth staff. We are piloting that in our north county and hope to be bringing that down for the rest of the region over the next, by the end of this fiscal year once we have gotten our legs as to the referral system and how that will roll out in our clinics is to the staff that will be trained to provide that. Again trying to catch our youth early on in their significant illness because the research is very clear that the sooner that we catch them and help them to get the correct treatment at the right time The more likelihood is the prognosis is a good one and they will be able to meet all of the milestones in their lives that they were even before the illness began.

And then finally, expanding recovery residency beds throughout all regions of the county for up to 20 RR beds. These RR beds, these recovery residence beds are similar to boarding care but for alcohol and drug. Folks that have co-occurring disorders as well as primary substance abuse treatment living in an environment where they're receiving that support and ongoing care, as they continue to identify independent living opportunities.

Another, so here's our department goals and objectives for 22-23. So I already spoke about the county wide community mental health assessment. Our next goal with this is to drill down a little farther into the data we received again nearly 5,000 community members responded both in English as well as monolingual Spanish residents responded. And so we're really drilling down on that data and will be expanding that more to not just look at what the community was saying they were needing, but then also starting to match it to gaps in our system and then look as we move into our three-year plan this next year for the Mental Health Services Act to see where those two things intersect and to make sure that our system of MHSA that we plan over the next three years is in alignment With this data that has been identified.

Another goal is to implement the Behavioral Health Quality Improvement Plan. Here's another acronym for you, Doss, Supervisor Williams. It's called BQIP is what we call it, sir. We call it BQIP. BQIIP is actually the Performance Incentive Plan portion of CalAIM and this has been funded to counties to allow them to one create a timeline and a structure for how to make sure that you are planning for payment reform The policy changes, including all the documentation and access changes as well as data exchange changes. And then reimburses counties up to $750,000 over the total of the BQIP to be able to provide us with funding to add the appropriate staffing and make sure that we have The resources to implement our BQIP. Our plan was actually accepted by the state recently fully signed off as full compliance and The first check is in the mail, I think so that's very exciting All right The next department goal we have is to improve the outpatient services documentation standards and One of the goals of CalAIM is that all documentation be turned in within a 72-hour period, consistently and comprehensively.

And so we're really providing tools for our staff to make sure that across not only Be Well staff but our CBO partners that they have all that they need to meet those requirements. Also, I spoke earlier on the EHR discussion. Finally another goal for us in 22-23 regarding our alcohol and drug programs is to enhance services and meeting the community need by launching this contingency management pilot which has just been funded by the state.

Again we are one of the first counties to be launching it very excited. This is to be used with stimulant use disorder patients in treatment throughout every region And what's old is new again. This was a very successful program, the SUD programs used to do many years ago in our state and due to funding cuts and things like that was discontinued and so now it's back and we're excited to be rolling that out this year.

Finally, here are our Renew 22 countywide goals which I'm happy to say that we have met our target in each area enhancing our financial resiliency. It's estimated that was above what we anticipated nearly twice what we anticipated in our efficiency savings. That 100% of the 62 services that are able to be provided through telehealth in our department are continuing to be And in the redesign training employees through InnovateSBC, we have met our target and exceeded that this year.

Conducting a consumer service survey is very important that we're responding and understanding what our community is saying. And again, we've met that target and exceeded that. In retaining new employees—this is a challenge here, and I think we spoke to Daniel's slides as well in social services—retaining staff The health and human services departments, especially not only given the challenges of COVID but just in general. It's a very, very difficult population that we serve, especially those who are homeless and severely and persistently mentally ill and so under-resourced in our county where housing is such a high cost that can lead to a lot of burnout on the part of staff. So while our target was that we would retain 80% of our new employees during the first five years.

It looks like we are not going to meet that, and it's currently at 65%. We've lowered our expectations a little bit. But I think what we—not but what I think—what we are doing in this next coming year is really recentering on what motivates people to come into the field in the first place, making sure that people have the appropriate level of training and feel that their skill set is fortified to meet the challenges. And that we're also recognizing our staff and championing them and being grateful to them on a regular and consistent basis to motivate them to stay in the field.

I just think that also important to say that industry-wide When you can have someone in those most intensive programs three years, that's considered a success. So five years may be a little ambitious but we're going to work on that. But those are the things that we plan to do this next year and as you can see developing the next leaders, we have met that target and really investing and making sure that those who hit that five-year and want to stay in leadership have what they need and the skill sets to keep being a part of the county family in leadership roles.

Our performance measures here in the psychiatric health facility on administrative day status. I think what I'd like to speak to from 2019-20 to 21-22 due to closures of the PUF because of staff illnesses or COVID, you see that we have served less people this year in the PUF. And I think that is a direct reflection of COVID, but we did meet the administrative days.

In the call center you will note that for 21-22 it's estimated we're going to receive a few lower calls for crisis. We're not quite sure what that's about or what's happening in the community and It may be that as COVID burnout for all of us, that folks are kind of hitting this new level of normal if you will about what constitutes a crisis for them and not. But we're not quite sure about what that's and we're going to be deeper diving into what that looks like and why that's a little bit lower. We're seeing that our walk-in crises are also lower in the county.

But the one thing to point out as we talked about doing more with less staff is this next one here on the outpatient client stabilizing and improving. We met our goal, 80% of our clients were stabilized and improved but I'd like to highlight the number. So in 1920 there was 1356, in 2021 1327, in 21-22 we saw 2, we're on track to see 2302 clients in our adult system of care Again, speaking to the fact that our staff even though they're less are doing more but our community is asking for that level of care. Not so much in the crisis but coming to us sooner and I think that really speaks to again the PR of COVID that mental health matters and people are coming to our services before ending up in crisis.

And then again, the last two goals are around drug and alcohol program treatment looking to meet the goals. Again I know it's a little bit less ambitious but we did have a 50%, I think 50% was the target and we exceeded that well beyond in 19-20 and 20-21 Also on target to exceed that in 2022 Not as much again. I think our county and that's a big point of conversation the fentanyl epidemic and other drug and alcohol issues exploding during kovat and Santa Barbara is not Has not been exempt from that All right in summary Thank you so much for listening to me.

The behavioral health services demand is growing and we are having a workforce shortage, but again that is a statewide issue it's not exclusive to us really glad to say that the California legislature has two bills in this legislative cycle that are really targeting adding funds to behavioral health In particular, one being co-authored by the National Association of Social Workers and the other by the California Behavioral Health Directors Association. So we hope there will be a significant influx of funds to really incentivize work in our field.

Next, California Advancing and Innovating MediCal. A lot of partnering and collaboration to be had there I think we're already off to a really great start with our public health partners, working also beginning to have more and regular conversations with SENCAL, our Medi-Cal managed care provider. And looking at internally this year over the systems that we need to innovate to be ready for it, to ease that transition if you will.

And another thing that we're doing is keeping staff informed and most of our meetings We talk about it as much as we can without overwhelming them so that folks feel like they are a part of the process with us and Really get on board with us and understand. I'll be making the changes that we are and then finally the California legislation is really increasing their involvement. For so many decades, people with severe and persistent mental illness have been inappropriately ended up in the law enforcement system since the collapse of the state hospital system and now California is really looking to turn that tide and correct that and Be Well will be a huge partner in that with justice. So I'm really glad to be part of a county that has such strong collaboration between law enforcement probation Public Defender's Office and District Attorney.

So, really looking forward to that. Thank you for listening and okay ready for my quote? Here we go! All right. Perseverance is a choice. It's not a simple one-time choice it's a daily choice and there's never a final decision. So thank you very much for your time and I'm here for any questions. That

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:25:21 · ≈ 11:25 AM

quote really rings true in the times of COVID. Supervisor Hart?

PresenterAssistant CEO Nancy AndersonProposed · by introduction2:25:26 · ≈ 11:25 AM

Well, I'm very impressed by the significant grant-funded staff expansion and all those really targeted areas. Those are so critical—the housing and homeless outreach, the adult outpatient, and particularly the assisted outpatient treatment. There's a lot of advocates in the community. Many family members have been asking for help in that program for years. So thank you for that. And it was really wonderful to hear the blotteds from the auditors about the cultural competency program That's a really well-deserved recognition. I know your team has been working for a long time to make those programs accessible, and then it does go without saying that we have some tremendous CBOs locally that are working in partnership.

That's interesting. And well,

CommentAlvin SalgeeProposedself-stated2:26:10 · ≈ 11:26 AM

on

PresenterAssistant CEO Nancy AndersonProposed · by introduction2:26:10 · ≈ 11:26 AM

that note... Recording stopped. Maybe I can sneak this in. I thought that the BHQIP program would be wonderful as a wordle-word if it was eligible so thank

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:26:29 · ≈ 11:26 AM

you. Any other questions? Supervisor

UnidentifiedUnidentified speaker 5Proposed2:26:37 · ≈ 11:26 AM

Williams. I just wanted more comment, I appreciate how open the beginning of your leadership has been you've really touched base with it just an enormous amount of people in the community and I think that bodes well for the future thank you

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2:26 – 2:4916 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:26:56 · ≈ 11:26 AM

I had a couple of questions. One really, I'm wondering if at some point it might not be worth it to give the board a presentation about CalAIM and the changes that are coming because it will have a lot of financial implications. And I understand that sobering centers for example is one thing now that could be funded through CalAIM. What about co-response? Is that known yet?

I think

CommentBoard Hearing Room ChambersProposed · by introduction2:27:23 · ≈ 11:27 AM

that the CalAIM piece is probably separate from the funding piece, and I'll let Mona talk more about the countywide initiative for CalAIM because it does touch more than just behavioral wellness. But I think in looking just from the Be Well funding perspective, looking at co-response and some of those as you said, the sobering centers and stabilization unit we are looking within our department to look at efficiencies around those things so that we have places for people to go when they've been identified in a crisis or co-response setting. So at this point in time, we are enjoying a really great collaboration with our law enforcement sheriff's department as well as Santa Barbara PD and expanding to Santa Maria PD for a co-response team. So we look forward to continuing to do that with efficiencies maybe within our own current funding

UnidentifiedUnidentified speaker 3Proposed2:28:18 · ≈ 11:28 AM

And yes, we've been talking about CalAME and Terry in my office as well as Lindsay have been working with all the departments to coordinate. And we plan to bring a presentation to the board. We are waiting to get some certainty on how much money what it might mean for us but we can definitely be ready to bring our presentations soon. Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:28:37 · ≈ 11:28 AM

And then I had a question about your training for transitional age youth, about psychoses that can manifest at that age. Do you do anything or could you imagine doing something for community at large? Because sometimes people change and you have no idea what's going on and you can struggle for a year or longer Not knowing the signs if you've never seen this before. So schools, they're oblivious and other places as well. So what can we do to get in front of that?

CommentBoard Hearing Room ChambersProposed · by introduction2:29:17 · ≈ 11:29 AM

Yeah so apologies for not being more detailed in the explanation of the Early First Psychosis Program. Those are both huge components of it. It's about creating a community-wide presentation It's not just about setting up your referrals and training staff how to work with these youth, but the other component is creating community-wide presentations that are then taken to schools, that are taken to parent resource centers, that are taken wherever anyone would like to have a presentation to talk about the early signs and symptoms. And what is the process within our county be well system to refer people in to get them in as soon as possible?

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:29:51 · ≈ 11:29 AM

Thank you. It's almost like first aid, I mean people have to be thinking about that and we really aren't educated. I'm really excited about your housing work and how you will be... We work so hard to get people in housing and yet many of the subsidized housing programs have people who live there but maybe not enough support to help people Maintain their housing. So I think that really closes a real gap that we've seen so I'm delighted to

CommentBoard Hearing Room ChambersProposed · by introduction2:30:29 · ≈ 11:30 AM

And we are really really lucky to have Laura Zeitz in our county she is So innovative and such a genius when it comes to thinking about housing and housing supports, I'm really excited to have her on the team And she will be taking the lead on that project.

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:30:57 · ≈ 11:30 AM

A small amount can have drastic disastrous effects. How it's camouflaged, people don't even know what they're taking. So how are you, your department, how are you anticipating dealing with this going forward the next year?

CommentBoard Hearing Room ChambersProposed · by introduction2:31:16 · ≈ 11:31 AM

Well first of all I want to apologize for not having John Doyle here this morning. I have two Johns both division chiefs And when I sent out the invitation inviting everyone, I thought both of them were on there and did not realize my error until this morning. So again apologies a newbie mistake as I was so nervous about today's presentation but fortunately John Doyle and I have been to a few meetings together in the community and I've heard him speak on this extensively we've talked about it.

Nearly three decades of work in the space of substance use treatment in California. He says this is the worst academic and the worst drug he's ever seen, and it really frightens him in a lot of ways so he's excited about the funding that the state is putting behind it to really get the message out. We're currently in the process we received a grant for the youth opioid response team which operates out of Lompoc and there is a media campaign that's part Are in final phases of bringing that before the board so we can roll that out. It's advertising and commercials and things like that have been used throughout the state on these projects, but I think definitely it is something that is front and center in John Doyle's mind He's done a few press releases about it.

He's talking about it and he's actually, we are working with the sheriff in their project opioid initiative that the sheriff is bringing forward and actually John Doyle will be presenting and opening the next session so we're very proud of that and again a great person to have at the helm for us with ADP programs.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:32:51 · ≈ 11:32 AM

He really is I've worked with him rather closely over the years and he said treasure in our county government You've been here how long

CommentBoard Hearing Room ChambersProposed · by introduction2:33:00 · ≈ 11:33 AM

it's four months on Wednesday

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:33:04 · ≈ 11:33 AM

Congratulations, you've really hit the ground running and thank you so much. I don't see any more lights

UnidentifiedUnidentified speaker 5Proposed2:33:10 · ≈ 11:33 AM

that means on average Including though the old one she's had to work on one audit a month That was really throwing her into the fire from beginning

CommentBoard Hearing Room ChambersProposed · by introduction2:33:25 · ≈ 11:33 AM

Yes, and I just want to say Jamie Husting our Quality Control Manager is all things audit. She has our team so prepared which she's brilliant in the role and we just wanna really thank her for all her hard work. Part of her hard work is getting me up to speed on everything that's for sure and being able to answer correctly in those opening and exit interviews. So thank you, thank you very

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:33:47 · ≈ 11:33 AM

much. Thank you so much. 10 minute break. Our translator needs a break and we

ElectedBob NelsonSupervisor, District 4Proposedvoiceprint 0.952:33:52 · ≈ 11:33 AM

do too Convening the April 11,

2:49 – 3:042 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.882:49:36 · ≈ 11:49 AM

2022 Board of Supervisors Budget Workshops for fiscal year 22-23. And we've been hearing our first functional group health and human services and we're now turning to public health and Dr. Dorinoso.

UnidentifiedUnidentified speaker 11Proposed2:49:52 · ≈ 11:49 AM

Thank you. Good morning, Chair Hartman and members of the board. I am going to sit here because you remember what happened last Tuesday when I was standing there. You broke the mic. Yes, I did. With me this morning is Deputy Director Suzanne Jacobson and joining me via Zoom is Deputy Director Darren Eisenbarth. Unfortunately, Deputy Director Paige Batson and Dana Gamble And our interim medical director, Dr. Ansorg are unable to join us this morning.

Our department is organized into six budget programs that is administration and support health care centers community health programs, disease prevention and health promotion, regulatory programs and emergency preparedness, and animal services. It is through these six budget areas that we are able to accomplish our mission which is to improve the health of our communities by preventing disease, promoting wellness and health equity while ensuring access to needed healthcare and maintaining a safe and healthy environment.

Key challenges and emerging issues. Our most significant challenge will be to recruit and retain qualified staff, and have sufficient transition time to transfer institutional knowledge. We are struggling because some of our key positions will be retiring shortly or during this next fiscal year. Another key challenge will be our ability to maintain our ongoing typical operations, responding to new initiatives and changes in state funding while maintaining vigilance and readiness in our COVID-19 operations.

Lastly, our key emerging effort is the focus on advancing health equity and racial justice through new initiatives such as the State Workforce Development and CalAIM. With the infusion of funding and resources we will be building internal capacity expanding community partnerships and developing new service delivery models COVID-19 impacts. We continue our strong partnerships with community based organizations, healthcare partners, hospitals and others such as United Way. We appreciate your board recognizing these partners in previous COVID- 19 updates as well as recognizing five of them last week as 2022 public health champions Through our status as a federally qualified health center, we were able to draw down significant amount of federal vaccines and antigen tests to increase access countywide.

This ability to increase vaccine and antigen tests was a critical strategy especially since there were limited access from the state and local supplies. Another impact of COVID-19 was staffing. We struggled with insufficient staffing to augment our core teams. Staffing was particularly difficult during the Delta and Omicron surge. Like many other departments and organizations, we quickly adjusted to virtual platforms not only for our core operations but for ongoing disaster planning efforts including engaging staff and community partners.

As mentioned in the previous slide, we plan to continue to focus on health equity through our community engagement and lessons learned during the public health emergency. The Latinx and Indigenous migrant COVID-19 response task force which we convened during the first few months of the pandemic has been transitioned to a form called Community Conversations and a work group called Health Equity Alliance. The community partners in the alliance will be using data to guide community engagement and policy development.

Budget summary, our operating budget is $102.6 million. Use of one time for operations is approximately 1.9 million and this is primarily due to the loss of the 340B dollars in the healthcare centers Capital budget is $2.1 million, and almost all will be going to General Services as our project manager for the various federally funded renovations. General fund contribution approximately $9.6 million.

FTE stand at 529.2, and there is no service level reduction restoration requests or expansion requests. Details regarding our capital projects. Some of our key projects include three of our capital projects will improve the Lompoc Health Care Center, the Santa Barbara Health Center and the Santa Maria Health Center. Project 2 is now a federally funded project with $900,000 through a congressional directed spending project that we and the CEO's office were successful in securing with Congressman Carbajal.

Sources of Fund. Charges for services account for 49% of revenues, mostly Medi-Cal and Medicare. The next biggest category is the Intergovernmental Revenues which accounts for 31%. We have more than 45 state and federal grants including for COVID and non-COVID as well as the 1991 Health Realignment. Uses of operating funds. Correspondingly, our health care center operations account for our largest category of costs followed by disease prevention and health promotion.

Admin support accounts for 11%, but actually only 9% if you take out clinic-specific billing and coding. Staffing summary. Our net change for fiscal year 22-23 is a .5 reduction due to the reduction of CHDP health educator per workload reductions from the state. We will be adding six new positions with the Health Equity and Workforce Development funds, but these are offset by reduction of six positions in the transition of clinical laboratory services.

Operating Revenue and General Fund Contributions. Our new growth in revenues since fiscal year 2021 is primarily due to the new federal COVID funding streams, and the increase in general fund contribution is to match the mandated public health programs specifically CCS, MCAH, and communicable diseases. Anticipated accomplishments for 21-22. is the creation and adoption of the department's health equity plan. So this health equity plan is a collaborative regional effort that we've been working on for the past few years. This document will serve as a roadmap for the Public Health Department with goals including infusion of health equity into administrative actions, incorporating health equity into workforce development Improving health equity through programs and services.

Support community power building. Advocate for policies and resources that optimize opportunities for all, and promote community-led policy solutions to improve health equity. Additional anticipated accomplishments include behavioral health increases in our behavioral health visits. We were able to increase that number by over 50% to become approximately 10% of the services provided in our healthcare center, so these behavioral health visits are for mild to moderate services.

We also were able to complete three projects in the public health lab. We were able to remediate our double door entrance, our PCR room and our autoclave room. Lastly we have been working with SunCal Health to anticipate the older adult enrollment which starts on May 1st for adults over 50 and above that qualify. Department goals and objectives for fiscal year 22-23 is to promote wellness and health equity. We will be partnering with other county departments and Central Health on implementation of CalAIM.

We will also be creating and adopting routinized health equity trainings for all public health department staff. We will also be developing and maintaining strategic partnerships to protect the health of our communities, and that means launching the Community Health Needs Assessment in partnership with community agencies and our local hospital cottage. We will also be exploring community healthcare partnerships to ensure access to specialty care for uninsured and under-insured residents.

Additional goal is to improve public health infrastructure for effective and efficient operation and service delivery. We will be vigilant in our surveillance and readiness to respond to COVID-19 or any other contagion or infectious disease. We will also be completing our transition to online submission for all EMS forms, and lastly we will be optimizing medical quality and incentive payments through the new SenCal Quality Care Incentive Program.

Renew 22 countywide goals. We met or exceeded our rebalance and redesign goals. We were successful in enhancing our financial resiliency, migrating county services online and training employees through InnovateSBC as you can see on this graph. Additional renewed 22 county-wide goals, we were successful in conducting a customer service survey as well as in our efforts to develop the next leaders. We fell short in achieving the 80 percent mark in retaining new employees like other departments that shared this morning. We posit that this is due to the pandemic and the intense level of COVID response in our department We do have plans to redouble our efforts to retain, and that is by continuing our employee wellness program to engage all staff.

We will continue our leadership training for supervisors and managers as well as informal coaching and mentoring of emerging leaders. Performance measures, our top five performance measures. We met or exceeded our goals in four areas linking new diagnosed HIV people to care within one month of diagnosis infants in WIC receiving any breast milk for six months adult diabetic patients achieving A1C levels of nine percent or lower and CENTCAL health members who select our health centers as their medical home We achieved 94% of our goal on working with the community and partners on rabies vaccination. And this may be due to the decreased access to veterinarian services in our community during the pandemic.

KPMG draft recommendations. We received a draft copy of our KPMG review right before the pandemic and although the final report was put on hold for the past two years, we began to work throughout the pandemic in order to be successful in our business needs especially in our health care centers and in animal services so we began the work to maintain operations and improve our efficiencies We have no service level reductions.

In summary, our critical need is to recruit and retain qualified staff to rebuild our current operations as we respond to new state and local initiatives. And lastly, to increase internal and external capacity through partnerships to tackle health equity and racial justice. My quote. We have to think not only about how we stop overt discrimination and racism, but also how we weed it out within policies and change the power dynamics such that those people who have not traditionally had a voice in this country are able to have that voice. And this is from Dr. Adams who is a professor of epidemiology and population health at Stanford This quote captures the work that we are committed to doing in order to ensure that everyone in Santa Barbara County has the best opportunity to achieve wellness and to thrive.

This ends my presentation, thank you and happy to address any questions.

3:04 – 3:1013 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:04:44 · ≈ 12:04 PM

Supervisor Williams?

UnidentifiedUnidentified speaker 5Proposed3:04:47 · ≈ 12:04 PM

Well, first of all I just want to thank you for your leadership and for the whole department for their work in a very long two years. I also just, you know, I know that sometimes these goals are top line. And so I guess what I would love maybe not today but soon is some of these kind of things for specifically for animal services and specifically related to the direction that we gave last year Progress that the department has made in trying to make sure that we continue to do services in person and that every touch Every time I you know a cat comes by we make sure we get it spayed neutered every time Someone comes in with a dog. We make sure that that that Opportunity is not squandered so just hoping that we can Get some of that because I want to make sure that the progress that the department is making is transparent.

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:05:59 · ≈ 12:05 PM

Supervisor Hart?

PresenterAssistant CEO Nancy AndersonProposed · by introduction3:06:01 · ≈ 12:06 PM

Like Supervisor Williams, I just want to take this opportunity to thank you and everybody in the team for all the incredible work that you've done for two years. It is extraordinary. The word heroes gets spanned around a lot but it applies to you and everybody that works in the department for the past two years on just extraordinary work. And I really deeply appreciate how you integrate the critical equity work that the department's doing into all of your programs and systems. In the quote that you used to highlight is proof and evidence that you really take this seriously, and that's important. And I really appreciate that you're doing the screening for adverse childhood experiences at all of the health care centers. I think it's really innovative, important addition to the programs.

And thank you for your leadership.

UnidentifiedUnidentified speaker 11Proposed3:06:47 · ≈ 12:06 PM

Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:06:52 · ≈ 12:06 PM

Well, I too appreciate everything your department has done during COVID and the leadership you've shown on equity and inclusion. And really the community partnerships you've built around this it's really a model for all the other departments. I'm excited to learn more about your Community Health Needs Assessment and how you'll go about doing that. If you could just give us a little bit more detail about it?

UnidentifiedUnidentified speaker 11Proposed3:07:23 · ≈ 12:07 PM

Yes, so we are intending to pursue public health accreditation in our Community Health Division. Concurrently that effort to do a community health assessment is also being undertaken by Cottage as well as Marion And so this year for this cycle, we will be partnering up with Cottage and be co-partners in rolling out a very comprehensive assessment of our health status throughout the county.

My dream is to get all of the hospitals to partner up with the public health department. So we do one community health assessment, and then we come back together and create a common strategic plan to address those gaps in health.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:08:18 · ≈ 12:08 PM

And could you describe the methodology? I mean are you reviewing hospital records, doctor's reports, community surveys? All of

UnidentifiedUnidentified speaker 11Proposed3:08:27 · ≈ 12:08 PM

the above. So Cottage is at the lead in this effort and they have hired They will be using BRFSS database and they will also be working with a university. I can't remember the university's name right off the bat, but we have been developing jointly a survey which will be distributed throughout the county in various communities with the partnership of community trusted community leaders So that we can get an accurate snapshot of what's going on in the community.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:09:09 · ≈ 12:09 PM

I recently saw how important social determinants of health are. It's more important than medical care and a lot of things, so how will that fit into what you're doing?

UnidentifiedUnidentified speaker 11Proposed3:09:23 · ≈ 12:09 PM

Our health equity alliance is we've been using the last three months to really lay the foundation of social determinants of health, going upstream to look at socioeconomic status and how that impacts the outcome of health. And so I think that it's a concept that has been around in public health very, well, I don't want to say forever but at least the last 10 years and our community partners are grabbing onto that framework. And I'm very hopeful that as we move forward to address health inequities, health disparities, that we will be using the upstream social determinants of health for the better outcomes.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:10:10 · ≈ 12:10 PM

And would that involve then even more collaboration across departments within the county?

UnidentifiedUnidentified speaker 11Proposed3:10:15 · ≈ 12:10 PM

Yes, yes. Most definitely it would with pandemic has shown me and other community leaders as well as our department is that we're not in this alone and that to have sustainable change. We need to involve other County Departments as well as CBO's as well philanthropy as well

3:10 – 3:216 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:10:41 · ≈ 12:10 PM

Thank you. Any other questions? Supervisor Lavanino.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.873:10:46 · ≈ 12:10 PM

Well, thank you for still being here because seeing what's happened to public health professionals across the state and your commitment to the residents of Santa Barbara County is to be lauded in all your staff or just I hope somehow we have a year where everything just kind of chills out for a little bit gives you guys a chance to get back to reality but The other thing is it I think for all these departments that we've seen this morning the public should understand how little of general fund goes into Public health social services mental health. These are all basically federal programs for their own state programs that were the kind of the overseers of but There's very, very few county dollars going into these departments that do major work in our county.

So thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:11:43 · ≈ 12:11 PM

Okay, that's it?

UnidentifiedUnidentified speaker 11Proposed3:11:45 · ≈ 12:11 PM

Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:11:46 · ≈ 12:11 PM

So turning next to Child Support Services and Ms. Maiden.

PresenterJoni MaidenDepartment of Child Support Services with me is our assistant director Metta RicProposedself-stated3:12:04 · ≈ 12:12 PM

I'm gonna try it from up here. Can you hear me? Of course, loud and clear. Good morning, Chair Hartman, members of the board. I'm Joni Maiden, the director of the Department of Child Support Services with me is our assistant director Metta Richardson. We're very happy to be back here in person to present our budget summary for the department whose mission is to serve families and children and their families by establishing parentage and enforcing support orders in a fair and equitable manner.

Next slide. This slide displays some of our key challenges and emerging issues. And the first bullet point illustrates what I'm calling a celebratory challenge, if you will. Our department's funding is provided by the state and federal government, and for the first time in approximately 20 years we received a budget increase. We received over $800,000 in this current fiscal year. And with those funds we completed 11 internal promotions and hired seven child support officers.

Expending the funds is a challenge because recruitments take time and any unspent funds have to be returned back to the state at the end of the fiscal year. We're doing our utmost to utilize the new funding in a strategic manner that will provide both short and long-term benefits for the Child Support Program and the residents of Santa Barbara County. We anticipate receiving an additional $300,000 in the next fiscal year and we'll continue to expend funds in a strategic thoughtful manner.

In reference to the communication bullet point, as we emerge from the pandemic we are going to enhance communication methods for existing customers and increase our outreach efforts for potential customers. In regards to the bullet point about our office space, since 44% of our employees are full-time telecommuters and 18% work a hybrid schedule we will assess how we can prioritize utilization of our workspace and minimize our office footprint.

And in the area of recruitment and retention, we already employ strategies such as flexible work schedules and working remotely. And will remain supportive and open to plans that our HR department is going to be promoting. Next slide. In regards to the impacts of COVID-19, we were fortunate to be able to quickly adapt to moving most of our services to a virtual environment.

In truth, we already had tools and resources available to conduct our business digitally but we just needed to make full use of them. The emergence of the pandemic forced us to fully rely on using the tools available. For example, we've had the capability of texting customers from our computer since 2016. Once the pandemic began communication by text increased by 60 percent and post-pandemic we will continue to offer a variety of efficient service delivery options and communication methods Post-pandemic, the face-to-face activities that we will resume are community outreach efforts, some of our staff meetings and training. Our newly hired employees are receiving training in person and online and so far it's working out well and we continue to make adjustments as needed.

Next slide. We have an operating budget of a little over $10 million with no general fund contribution and 68 full-time equivalents. Next slide. As I said, our funding is from intergovernmental revenue. 33% of it is from the state and 66% from the federal government. Next slide. We have one program, case management and collections. Next slide. Our staffing summary reflects the increase due to the recently hired child support officers.

Next slide. For the first time ever, we will have received more than $10 million in funding for our budget. Next slide. Accomplishments anticipated. Once again, we had a banner year in collections distributing over $30 million. 26.6 million of that went directly to families and of that 26. 6 million 25% was allocated in the South County 19% in the Central County and 37% in the North County and the remaining 19% was distributed to families outside living outside of our county Beyond distributing money directly to families, $3.9 million went to the federal and state government and over 267,000 to the county to reimburse expenditures for public grants.

In regards to our parenting program we are just about ready to implement it but it's currently on hold as the court is in the process of addressing criminal cases that were postponed during the pandemic. And the final bullet, as I mentioned we promoted and hired a total of 18 positions. Next slide. These are our goals for the upcoming year and most I've already talked about but I did want to point out two of the objectives shown regarding implementing an action plan developed from customer survey data at the end of last year we surveyed approximately 9400 of our case participants to help us determine if we remain accessible to them 15% of those participants responded to the survey and amongst other data, the information showed the top two reasons that they contacted us was they needed to talk to their case manager or they needed to check on a payment or their balance.

The most preferred methods of contact for Spanish-speaking participants was by phone in person or by text and for English speaking participants it was by phone email or text In the coming year, we will use the data to make sure we proactively address the customer needs. And in regards to ensuring staff receive training in diversity inclusion and counteracting unconscious bias, we've already initiated that training for our newly promoted staff and plan for all staff to receive DEI training using county and outside resources.

Next slide. The next two slides show that we are in alignment with our Renew 22 targets, meeting or exceeding our targets in all areas. And then these shows some of the rebalance redesign targets that we've hit. Next slide. And just a quick note in regards to the respond target of customer surveys. Beyond the Renew22 target, we can consistently offer surveys to all customers who call into our office or make an online inquiry in our child support computer system.

Next slide. This slide shows some of our performance measures. Three of the four shown are the federal performance measures that all child support agencies are accountable to. The dollars collected measure, the third one down is not a federal performance measure. I won't go over all of the numbers but I would like to note that in regards to the federal performance measures we exceed statewide averages across the board.

Next slide. We have no service level reductions. Next slide. So to summarize, in the coming year we'll focus on optimizing the use of technology to enhance efficiencies and the customer experience, ensuring our services are understood and accessible to all. And we are also going to continue focusing on recruiting and retaining staff and providing consistent training opportunities to further their development.

Our quote, sorry next slide. Our quote is by the poet Amanda Gorman and we chose it because we think it's hopeful about the future and illustrates the importance of supporting and investing in children. But as for the future I foresee a world which is more creative, more open, more loving, more ecologically friendly, more honest about its history and progress and I think a lot of those contributions will be made by young people.

I'm happy to answer your questions if you have any.

3:21 – 3:3513 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:21:17 · ≈ 12:21 PM

I'm not seeing any lights and it happens because your department is so great, and every year you come back with those hundred percents and it's very exciting about the increase in money and the new staff members though. I think you've been flat for a long time. Very

PresenterJoni MaidenDepartment of Child Support Services with me is our assistant director Metta RicProposedself-stated3:21:34 · ≈ 12:21 PM

long

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:21:34 · ≈ 12:21 PM

time yes All right, well thank you very much for having such a well-run department and all your staff. Ms. Wendy Sims Moten, first five.

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:22:02 · ≈ 12:22 PM

So as they're getting that together I was just adjusting my notes. Good afternoon. So children are our future, we must take care of them with maximum effort. Good afternoon Chair Hartman and members of the board. I'm Wendy Sims-Moulton proud director of First 5 Santa Barbara County as you know I always say my best day job ever. In the hearing room today with me is Suzanne Hayes. On Zoom is the rest of our team, Michelle Robertson, Cheryl Veeker, Sarah Gonzalez, Liliana Martinez and our newest member of the team, Summers Case. And it is Summers with an S so she will correct you if you just leave out the S.

I want to do a special shout-out to Suzanne who has led this budget process and made sure we are here and ready and prepared for this budget presentation today. We're pleased to present our fiscal year 22-23 budget and our path forward. This budget before you today takes us into the second year of our four-year strategic plan. I have copies if you don't have those, I thought we tried to make sure once we passed it that we got those but we have plenty to give if you have misplaced yours for some reason.

And this slide talks about our key challenges. You know, our main mission is to mobilize and integrate our communities to prepare our children to thrive in kindergarten and life. Children in Santa Barbara County enter kindergarten ready to succeed and thrive. We know by the data that we haven't really fully prepared for them, and what does that mean? Looking at the whole ecological systems of our children, what is best Help them be prepared for that. And so we went about that in our strategic plan, really looking at a regional level and really asking the communities what do you need to help your children succeed and have strong families? And so you'll see that in our strategic plan and also our budget which reflects the strategic focus on school readiness with investments in school districts and community agencies.

And we have also our key challenges that are part of inherent as part of First 5. We have the ever-changing revenue and addressing variability of our Prop 56 that was enacted in 2016, working with that backfield to ensure that we had the dollars to keep us at our steady gain—steady decline of 2% to 3%, as opposed to if not for the backfield, we would be having a 4% to 6% decline.

We also are dealing with a new vaping tax of revenue that came in, that we're also having to figure out is it true revenue? Is it just going to keep us stable. And also we are anticipating flavored tobacco ban on November 22 ballot and so we're watching out for that and figuring out where we're going to be with that and we're always in communication with the CEO's office as to where it may impact us. We're very in tune to this and so our fiscal plan is in place to address any emerging fiscal issues. And we ensure to meet, we meet our financial obligations without disruption.

An emerging issue coming it's also a good thing I'm proud of this when I say this but we have some staff retirements they've worked hard until they're ready to move on and then also at the same time we are also onboarding some new team staff that's coming. Summers just came on April 4th with us and also we anticipate another position to fill with that. And COVID-19 impacted us all in so many different ways, but it varied in impact. And most notably the need for childcare and nonprofit organizations having to adjust the way they serve their clients. And therefore we had to adjust the way we worked with our grantee partners to minimize challenging and working through the pandemic. We launched one time community grants to meet the emerging needs of COVID and equity issues.

And our first five team adjusted well to remote work and remain productive creating a better work and life balance. And with the commission and our committees, we met online most of the time which proved efficient and reduced travel time. Our budget is simple, but it's very impactful. It reflects a 1.2% increase in expenditures from prior years' budget resulting from cost increases for salary and benefits and county allocated costs. It also includes a staffing increase point half-time FTE to maintain operational continuity and consistency during the team transition of retirement and onboarding. We expect no service level reductions in fiscal year 22.

The source of our funds is Prop 10. It's based on our birth rate, we have no other additional dollars that fund us. Occasionally throughout the year we will be able to draw down dollars from the state. The use of Fund Balance is a planned fiscal strategy to mitigate the inherent decline in Prop 10 funding. This slide represents investments in the community and staffing to meet the implementation of our strategic plan, our commitment to evaluation and our administration. The commission has a policy that admin costs be no more than 15% of our operating revenue as you can see we are at 10%.

I know this is, you know we talked about this staffing summary but I'm really proud of this. I know that even though you see decreases in staffing numbers it results from retirement and career advancement. In fact our two folks that left the last couple years they were able to be promoted into leadership positions so we're proud of that. And the average number of years of staffing in first five is about ten years so we really retain our staffing. And I hope it's due to something that we work really hard to do. We work together, we're in the process of finalizing out the way we work together plan and get that out and everybody has an opportunity to have input on how they want to work the environment that they want to work in. Additionally, the commission supports ongoing personal and professional growth and the dollars are allocated in our budget.

And I have a quote that I overheard one of our staff members saying, and I'm paraphrasing here but it really speaks to why we are able to retain, I hope. We work many hours together. It's nice to be in an environment of support and acknowledgement. And on the next slide, Prop 10 revenue is projected sometimes includes external grants thus the slight changes in the revenue over the years. As I said earlier, we receive no general fund contribution.

The next two slides of anticipated accomplishment, we implemented a first year of our strategic plan focused on meeting the needs identified through regional approach that meets communities where they are. We maintain high standards of fiscal accountability and transparency working with local and state rules and regulations. Through the renewed 22 principles, staff participated in leadership development to improve our work practices, develop a new evaluation framework to support data-driven decisions and because equity and access are essential fundamental values in being socially conscious and community minded. In June 21, the commission approved their social and racial equity statement. This year we implemented the first year of our four-year strategic plan and integrated social and racial equity commitments in the contract language.

Our goal is to prioritize our investments to have the most significant impact possible on children, families in our community through investments in anchor services, coordinated and integrated services, support school readiness and impact policy. The next two slides, Renew 22 countywide goals. As the CEO knows, we were very intentional from the very beginning on board with this and very intentional about how we implemented the Renew 22 goals They served as strategic guidelines for creating our essential intent. It took us asking tough questions of ourselves and exercising serious discipline to cut out competing priorities that distract us from our true intent, which is both inspirational, concrete, meaningful and measurable. Children in Santa Barbara County enter kindergarten ready to succeed and thrive.

And we met all of our goals. On 14 and 16, which is the next two slides, this speaks to again the measures that are coming in with regards to our new strategic plan. So you will see many to be determined because we're in the first year of a strategic plan so we haven't fully been able to do that. However on the next page where The first two, the children meeting school readiness knowledge and meeting social emotional ready needs. We've really started to implement the early learning plans working with the school districts five of which are on board actually probably four that are starting right now.

And I believe, and Michelle Robertson is on the line if I miss anybody. But we have two in place going with Guadalupe, Lompoc, Santa Barbara, and Santa Maria Bonita school districts. And we're happy to report that over the next year, we will be adding five more coming on board at Buellton, Quiama, Orchid, Goleta, and Carpinteria. We will continue to focus on what is essential to serve our communities while simultaneously maintaining a financially sustainable organization.

It would mean doing the most important things well and acknowledging that our organization can do anything, just not everything. And lastly, we always want to keep you engaged in what we do and keep on the front of what we do because we know that school readiness starts at home. This is the fun part that keeps you engaged and grounds us in our work and it's our why or our north star. So we invite you to take out your phones, actually take out your phones and point your cameras toward the QRC code. I'm learning that language.

And while you're doing that, I know this family personally and I guarantee that little girl is teaching her parents. She's two years old but you think she's three? Is it working? Yes!

UnidentifiedUnidentified speaker 5Proposed3:32:08 · ≈ 12:32 PM

And she's got Potter the Otter.

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:32:10 · ≈ 12:32 PM

Yes!

UnidentifiedUnidentified speaker 5Proposed3:32:11 · ≈ 12:32 PM

I mean come on. That's

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:32:12 · ≈ 12:32 PM

good stuff. I need to thank Liliana Martinez for getting this ready for us today to do what we do. You know make sure that school readiness is our North Star to whatever we do and how important that is to changing the trajectory of our community Great, thank you. So finally we first, we greatly appreciate the strong partnership with the county as our fiscal and organizational umbrella and host. This partnership has created powerful synergies for both First 5 in the county and we know how essential it is to work with other departments and how interdependent we are upon other departments to meeting our mission.

And so our quote Speak to your children as if they are the wisest, kindest, most beautiful and magical humans on earth for what they believe is what they become. This ends my presentation day and we're happy to take comments and or questions.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:33:04 · ≈ 12:33 PM

Supervisor Nelson.

UnidentifiedUnidentified speaker 8Proposed3:33:05 · ≈ 12:33 PM

Yes, thank you Chair Hartman well Thank You Ms. Sims-Moten for your presentation the work you guys are doing with school readiness which potentially leads to literacy is a huge important for our youth and I really appreciate that would you mind just for a moment speaking about what universal pre-k but that's gonna do and how that's going to impact your department moving forward?

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:33:25 · ≈ 12:33 PM

Yes, and thank you for that Supervisor Nelson through the chair. I'm going to ask Miss Michelle Robertson who's on the zoom to go into that she's really deeply involved in leading that work and how critical it's impacting the work that we're doing also the child care you know in terms of that if looking at universal pre-k how that's impacting childcare they had three and four year olds in their programs and so we're really deeping looking deeply into that in fact we were having a conversation with our advisory board how that's impacting so I'm gonna ask Michelle to expand on those comments

UnidentifiedUnidentified speaker 12Proposed3:33:57 · ≈ 12:33 PM

Hi, good afternoon board and CEO staff. I'm happy to answer that question of Supervisor Nelson through the chair. Universal transitional kindergarten is a component of California's universal pre-kindergarten plan so our local school districts are mandated to roll out We're going to be launching the first universal transitional kindergarten to all four year olds fully by 2025 26 academic year.

Some of those districts are launching the full implementation earlier than that, and others We'll guarantee that the majority of all of our children will have at least one year of high quality early learning experiences prior to kindergarten. We're super excited to watch our kindergarten readiness scores go up as that becomes implemented. And we will continue then to focus our efforts on the zero through three years.

So birth through the age of three as our local education partners take on that new role, so it is an exciting time for early childhood education in our state.

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UnidentifiedUnidentified speaker 8Proposed3:35:35 · ≈ 12:35 PM

Thank you.

3:35 – 3:436 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:35:39 · ≈ 12:35 PM

No other questions? I had a couple. Your first statement is that the goal is to have 70% of children in our county kindergarten ready and how many are now, how big a jump and could you detail a little bit more, you implied your relationship with the school districts but how they measure that

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:36:05 · ≈ 12:36 PM

There again I'm going to have Ms. Michelle Robertson speak to that because we both are, she's leading this effort and I'll just start to say that I just got some quick and I want to paraphrase what she was sharing about the 70%, 30% also has to do with there are other factors that may such as adverse childhood experiences that may not allow them to get it to the 100% of everybody. So there's other special needs that are there in that 30%. 70% really kind of represents the typical, if you can call typical development of a child, where you get that 70-30 and she can speak more about how our school districts are measuring where we are right now.

I know we've been in the past as she's coming on, and we've been working with UCSB through a KSEP entry, kindergarten entry. How they are post and pre, and I don't know where we are in terms of those specific percentages now. So hope she didn't take off to Hawaii early.

UnidentifiedUnidentified speaker 12Proposed3:36:58 · ≈ 12:36 PM

Still here waiting for this hearing! Thank you, Supervisor Hartman. As Wendy just stated our measurement tool that we have actually been using in Santa Barbara County in partnership with UC Santa Barbara is the kindergarten student entrance profile It looks at 13 indicators of readiness. Six of what we call school ready knowledge, which is our basic cognitive skills such as learning colors and shapes knowing some numbers and then seven of which are social emotional indicators. Are they able to have impulse control? Are they able to maintain attention If you talk to any kindergarten teacher, those social emotional indicators tend to be the key ones that they really would like for children to enter the system.

Kindergarten readiness can be defined in many different ways but it's typically defined at least by us as children being able to access the curriculum that is assigned to the kindergarten year. And so you don't need to reach total mastery of all 13 of those indicators to be ready. But there is success bands, and so we measure those as mastered almost mastered monthly monitor meaning they do need some intervention and then immediate intervention meaning children are not entering with nearly the skill level that they need to be successful.

So addressing your original question, countywide our school readiness has stalled at between 35 and 43%. Of children entering kindergarten that that goes up and down depending on some of the factors. So for example, 2020 21 was a difficult year and 2122 as well because of COVID so many many children lost out on those early learning opportunities. So where we have peaked at around 43% it went down a little bit over these last two years.

It also varies by region. So for example, Carpinteria when they started their school readiness initiative 10 years ago they were at 15% and they have reached a 48% readiness level over that decade. That is a significant jump and they are doing a lot of right things But what they have identified in their region, particularly is that their children who are multilingual learners are still coming in behind their peers. So they're shifting a lot of their efforts and targeting that population.

So when we talked about our regional approach and working with these nine school districts We know that those districts are the hubs of the community, and so this new approach of them including birth through the entry into their system really lets them determine what the need is and those target populations that they need to be focused on. And so finally, with 70% being our goal. I know people always say well why 70%, not what? Why not 100% and as as Wendy explained that statistically there are about 10 to 15% of any of the population that qualifies for special education and so we do take that into consideration.

Is because of those adverse childhood experiences and those children need more intense. Intervention for them to be able to. Be fully ready for the rigors of school, and so that includes more of a diactic approach in working with families and also with community partners to address those societal factors. I hope that answered

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:41:32 · ≈ 12:41 PM

your question. It's fascinating, and so that latter 15%, are they identified as such as they come into kindergarten and entitled to services that get matched up to what they need?

UnidentifiedUnidentified speaker 12Proposed3:41:49 · ≈ 12:41 PM

Yeah, so so that is it is interesting to know the systems. So what tends to happen? Is that children do not get identified as they walk in the first day of transitional kindergarten or kindergarten when they typically get identified is about 3rd grade when standardized tests come into play and when children are not meeting their grade level proficiency The school district started to ask, why and so then they start to look at those other factors. It is our intent.

And I'm glad Dr. DeRionne also mentioned the screening of adverse childhood experiences in the public health settings, one of our initiatives that we are in the planning stage of this year but will be implemented in the 2022-23 year is our Help Me Grow model and that is working directly with the medical homes and pediatricians offices To record those screenings during the well baby checks, including developmental screenings for special needs with the ACEs screenings and then report those to the school districts upon kindergarten enrollment. So we're going to be piloting that model this next year and so we will be happy to follow up on reporting on that next year.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:43:17 · ≈ 12:43 PM

Supervisor Williams?

3:43 – 3:5013 turns

UnidentifiedUnidentified speaker 5Proposed3:43:21 · ≈ 12:43 PM

Well, I think this metric is incredibly important and it kind of really underscores the need as the staff have highlighted with Potter the otter. A lot of times the kids fail this metric because they can't sit down long enough, they can't take directions long enough because they're not getting a whole lot of a routine of reading at home or a routine of sitting down and getting any type of conversation or instruction at home. So that's, I think that's one of the big ones and one of the best ways that parents without like learning all of these metrics by heart you know some of which are like can you count to 20?

Can you say the alphabet, right? But a lot of them are just simply things you learn from being read to. And then some of them are funny because it includes can you say your name? Do you know your name and can you write it? Kaya, who's still three but has failed this the last year because Because when they asked her what her name was her name is Kaya But the translation of it she would only give the translation. She'd say I I am light in the darkness.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:44:55 · ≈ 12:44 PM

And she really is. My other question followed, or two more followed up on that. Your performance measures use a sample of 5400. Is that the school districts? The children in the school districts?

UnidentifiedUnidentified speaker 12Proposed3:45:13 · ≈ 12:45 PM

Right, those are the number of kindergartners we have in any given year.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:45:17 · ≈ 12:45 PM

And then I was astonished that our target is 25% for families that provide language and literacy opportunities for young children in the home as a way of getting ready for school so that's talk read sing isn't it? And I mean doesn't every family do at least one or two of those

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:45:38 · ≈ 12:45 PM

Not necessarily. That

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:45:41 · ≈ 12:45 PM

is

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:45:42 · ≈ 12:45 PM

shocking. It's a reality in the sense that you're meeting all different families, some are just trying to make it through the day and so that's the least of their concerns and realizing we're going to leave that to the schools to do that. So recognize that as we were going through this there was some of the stories that we heard from some of the parents they've got so many things that are going on that they're just trying to be provide the basics and even their own mental health are just basic. So, you know we found that even more so in COVID. So you would think that's something but it's so not the case. And so we've looked at many strategies over the years how do we meet families where they are? So just using everyday things that you may not think that are important Like how many, you know what color is your laundry today?

Include into what you do. Incorporate the learning into what you do and that's meeting folks where they are not judging them how they get there but that helps them be ready too. So part of the strategies as we meet with the families is kind of understand what's going on and then how you can include that so you know families and neighbors are often where kids are taken care of be it philosophically or for whatever the reasons are So going in there with an open mind, not don't we expect you to do that? Well typical. What's typical nowadays? So it's important to just meet them there and see where the things in a typical day can really be early learning moments as well.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:47:01 · ≈ 12:47 PM

So one comment and then one final question. I served on the first five board for a while, and you've made amazing strides in coming up with performance measures that are really outcome oriented and that get at the issue of kindergarten readiness. We were kind of dancing around it but now you're going straight towards it And I think that's an enormous accomplishment. And my final question is the child care survey, I think the board could you elaborate where that is right now?

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PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:47:35 · ≈ 12:47 PM

Yeah, that's why Michelle's going on vacation as soon as we conclude this meeting she's worked very hard on that. And so that's ready. I know we had to get pushed back a little bit, you know, just due to other things that were scheduled but we're ready to go with it. I think we're coming back here in May. We're bringing that back onto the board. Found out lots of things in that survey as we met with each of you individually to figure out what you wanted to hear out of that. So we're ready to go with it and if there's any additional information out of these Hearings that we can maybe add to, you know, that we're looking at as well. But we are ready to go on that. And I also just want to add one thing to say with regards to how important those early years are.

How between zero and five from the time they're born into their five-year-olds, those are such critical years that whatever stressing is going on it's minimizing you know their potential of growth. And so because you don't you can't get that regrowth back after five years old and so everything that you're starting early these these you know meeting folks where they are I'll say a quick example one of my commissioners used to always say we think We should tell families what's the most important thing for them to focus on, you know, for what goals we're setting. This was part of let you help us set the goals which need therefore I think we're getting much better on our outcomes because we've asked the families and so how do we do that? So it's outcome would they need to look successful And she would always say, you must first address what's going on in their household.

And she would say there was a city that they were offering services, they'd have these meetings and no one would come out. Well, they offered the meetings in the evenings. And so people said we're not coming out because there's rats, there's pests, everything like I know. When they found out that it truly was happening All of a sudden they got more people attending because they took care of the issue. So that's the thing when we're meeting folks where they are, we have to ask them what are you going through that may be preventing you from accessing these services there and there? Be it comfortable or whatever the case may be but we have to start with an open mind than not know what's in their ecological system that we need to move forward.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:49:43 · ≈ 12:49 PM

Thank you. CEO Miyasato so between the budget workshops hearings We'll have the child care presentation and then it'll get incorporated or how does that work?

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UnidentifiedUnidentified speaker 3Proposed3:49:59 · ≈ 12:49 PM

Supervisors, I could remember the childcare presentation is mayor or April first meeting in May and it's really Talking about money you already allocated through ARPA. So that money has already been allocated to

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:50:13 · ≈ 12:50 PM

Okay, I guess I'm remembering. I thought it was put there but we needed to make sure how it would be spent before we actually appropriated it or...

UnidentifiedUnidentified speaker 3Proposed3:50:22 · ≈ 12:50 PM

So the money's been set aside. I'm not sure if we appropriated into their budget or not but just be assured that that's been taken care of.

3:50 – 3:527 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:50:31 · ≈ 12:50 PM

Supervisor Williams

UnidentifiedUnidentified speaker 5Proposed3:50:32 · ≈ 12:50 PM

in and just to let you know the the Staff very very deftly were able to present some of the recommendations to the first five Commission and they are You know, they are different than what was originally proposed but attempts to shepherd these through these very, you know, turbulent times. Right? I mean the expansion of TK is a wonderful thing for parents and arguably for children too but it's a very challenging thing for child care providers and so I think the recommendation that you'll get from staff is partially to help Providers be able to make some of this transition It is it is not you know The recommendation is not to pay them for things that they're already doing. It's to do Something, you know more different to make that transition but I won't steal any more thunder and that's a matter for another hearing

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:51:45 · ≈ 12:51 PM

Okay, well thank you to your entire team. You've come such a long way. It's really impressive.

PresenterWendy Sims-MoultonFirst 5 Santa Barbara County as you know I always say my best day job everProposedself-stated3:51:53 · ≈ 12:51 PM

And thank you for allowing us to present today so Michelle can go on vacation to Hawaii she's been trying to do for two years. Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:52:01 · ≈ 12:52 PM

Aloha! So now is the time for public comment. Madam Clerk, do we have anyone who wants to comment on this functional group?

UnidentifiedUnidentified speaker 1Proposed3:52:10 · ≈ 12:52 PM

Chair Hartman and members of the board, we have no requests to speak on this functional group.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.883:52:15 · ≈ 12:52 PM

All right then it's lunchtime. Is a half hour enough for lunch and come back? OK so we'll be back in about 20 25 after.

4:29 – 4:4517 turns

ElectedBob NelsonSupervisor, District 4Proposedvoiceprint 0.954:29:56 · ≈ 1:29 PM

Afternoon, we're reconvening the April

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:29:59 · ≈ 1:29 PM

11th 2022 meeting of the Board of Supervisors. We're holding our budget workshops and we're now turning to the General Government and Support Services. Mr. Clementi will you give us the overview please?

UnidentifiedUnidentified speaker 6Proposed4:30:15 · ≈ 1:30 PM

Thank You Chair Hartman members of the board as you mentioned our next group is the general government and support services departments This functional group receives 12% of the total county GFC at $42 million while making up 9% of countywide operating expenditures and 8% of the FTE at 375. In the five-year operating revenue and GFC trends, we see auditor controller comprised mostly of GFC. Human resources as well. General services contains multiple internal service funds such as IT, motor pool and utilities which generate operating revenues through charges to county departments with increases in recent years driven mostly by IT.

Clerk recorder assessor and treasurer tax collector are about half GFC, half operating revenues Debt services is a separate department managed by the treasurer which receives revenue from other departments to make annual long-term debt payments. And finally, the Northern Branch Jail Department is the construction fund managed by General Services for the construction of the jail which drops off in 2223 with the anticipated closure of that fund.

The largest growth we see here in expenditures is in general services. Operating expenditures are up over $20 million in the past five years, with half of that being services and supplies which includes all other maintenance line items as well as IT software costs. Northern Branch Jail shows a large drop after 18-19 because the bulk of the costly construction work had been done by that point in the project.

We see fairly stable FTE in these departments over the five-year period, with the exception of General Services which has had increases across a variety of their programs including capital projects, maintenance and their internal service funds. And each department will be discussing their trends and year over year changes from 21-22 to 22-23 in their upcoming presentations. That concludes this functional group summary.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:32:16 · ≈ 1:32 PM

Any questions for Mr. Clementi? Turning to our Treasurer Tax Collector, Mr. Hagan.

UnidentifiedUnidentified speaker 13Proposed4:32:25 · ≈ 1:32 PM

Thank you Chair Hartman and members of the Board. As you all know today is the delinquency date for the second installment of property taxes so it's a really busy time in my office so I will try to stay to the 10 minutes I was given or allotted for my presentation including questions. That's directed at you Steve.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:32:47 · ≈ 1:32 PM

Then I won't ask you what all these letters are behind your name because I've never seen that many before.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:32:53 · ≈ 1:32 PM

May I ask, will you be to the end of the functional group for public comment or do you need to run away?

UnidentifiedUnidentified speaker 13Proposed4:33:00 · ≈ 1:33 PM

I do have to run back downstairs and get back on the counter but if you want me to come back up, I'll try to monitor that but I'm kind of flying blind a little bit at the counter. Yeah.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:33:12 · ≈ 1:33 PM

I'll think a minute whether we'll have questions after you or wait, have you come

UnidentifiedUnidentified speaker 13Proposed4:33:16 · ≈ 1:33 PM

Okay. Generally, I try to make my presentations positive and inspirational. Unfortunately, I think this time I'm going to have to do it a little differently and I'm doing it because I really appreciate you 100% each and every one of you so I think you can handle what I'm going to tell you all right? We're going to jump around a little bit, too. So our budget has a structural deficit and it's made up of a lot of different things that are causing this.

One of the main or the first items is when we have an increase in salaries and benefits that are approved not by us but by the county during negotiations, we only receive about half of that increase in our general fund contribution, we're expected to make up the other half on our own. And so year after year it's like death by a thousand cuts. We've just been a little bit, a little bit, a little bit every year. So that's one concept that's causing this.

Another issue is that we get our overhead rate and it goes up and down as a self-correcting calculation by the Auditor-Controller's Office And so our revenues will speak and then we'll peak and then they'll dive, peak and dive. So it makes it difficult to try to fill all of our funded unfilled positions Additionally, when we have a program that's expanding, we don't receive the services and supplies. So when we get to cannabis, that'll be a perfect example where hardware, whether it be programs that we purchased to run this off the cannabis collections or cash counters for the treasury or any kind of hardware, we don't get reimbursed for any of that.

And so that's a good segue to cannabis And so when I say how the general fund is given to our department, and every department's probably like this to be honest with you. If you receive general funds, probably departments that are 50-50 are probably the worst susceptible to that. You're going to fall into this category but when it comes to cannabis we have licensing which we have received Over four years, we've received $6,800 for licensing.

For treasury tax and auditing—and this is over a four-year period—we've received $33,000. So we received $40,000 for cannabis licensing, collections, banking and auditing over a four-year period. And so when I say the general fund contribution is death by 1,000 cuts, this is death by a machete. It's really to the point now where it's really affecting our department And I think, but I don't want to speak for Mota, but I think that she wants to correct that.

But I guess I'll see because it's getting to the point right now where we can't just paper over the losses it's causing me departmentally. So let's go to section slide seven. And so there's a good example of what we had to do to make our budget whole this year. We unfunded almost 10% of our staff, four positions out of 46 and it's a direct result of cannabis and that's the effect that we're having on our department.

And so those positions there, the AOP is a veteran's position that we unfunded. The FOP is a treasury tax position we unfunded. The FSA is an IT position that we unfunded and PAPG or the public minister, public conservator, I'll try not to use acronyms, that's a case manager we unfunded. So we spread it around but there's going to be a problem very shortly here Let's go to 14.

So we don't have any service level reductions this year. It's hard to predict the future, but I would say with some certainty you will see service reductions next year if this trend continues for us. And so these are our expansions. Now unfortunately when I say I was flying blind, I'm at the counter during tax time. I didn't see what the CEO's presentation was.

I was told verbally that there is $300,000 maybe for the board's discretion and I assume that we talked about the general fund reserves that we have or not general but county reserves. I mean managing the pool I know we've got about a little over half a billion dollars in reserves. And I know 300 million of that is legally restricted, but we have 200 million and committed undesignated.

That's your discretion. I don't know what Mona presented on that this morning, because like I said, I didn't see it. Didn't hear it. So I'm saying we do have some expansions there. One is for TOT audits. I think it's important for us to be proactive there. We're doing things by complaint driven right now on the vacation rentals. It'd be nice to be proactive and actually have people in the field but additionally We do have other costs related to it. So when I say overhead, overhead is like myself, okay? All of my time goes to overhead. All of IT staff goes to overhead. So whenever we get an expansion like this without that being addressed properly there will be a day if you give me those four positions in a couple years I'm probably going to start reducing them because the overhead isn't being covered.

Software's not covered so those are the big things. In fact, I'll give you some just so you understand. We have a software vendor that helps to account for our collections of cannabis. It's $16,000 a year. So you can see that the 40,000 receipt for cannabis didn't even cover forget staff time, forget overhead, didn't even cover our software costs. That's what we're dealing with in our office. So I guess a good way to look at this my department So you're at the restaurant, I'm the waiter. I'm giving you the menu. You tell me what you want to buy, what you want to order. Just don't order the filet and then come back and pay for the burger.

It's not going to work that way. You need to be willing to pay for what you're ordering And so we can go to the last slide, the accomplishments and challenges. But I think you understand the challenges. So I'm trying not to talk about how great our department is and, you know, I know it's universally understood for one of the highest performing departments but the reality is there are some real challenges in our department that need to be addressed. And so I'm here to answer any questions.

Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:40:49 · ≈ 1:40 PM

Supervisor Nelson?

UnidentifiedUnidentified speaker 8Proposed4:40:50 · ≈ 1:40 PM

Yes, thank you Chair Hartman. Mr. Hagan. You know just looking at this I just quickly flip through a few of these in the section and obviously as you probably will know your department is the least funded as far as budget of all these in this functional group. I think in some ways you're a victim of your own success. You've been considerably efficient and effective Which is no surprise, but at the same time you've gotten to a place where you are having these challenges that you were wanting to alert the board. And so I do hear you besides these expansion requests that are on slide 13 there or sorry 15 what would be your other suggestions on how for your department to address some of these imbalances that you're seeing? Would it be additional positions Would it be additional allocation for capital costs or other functions within your department?

What exactly are you looking for besides what's on the expansion request slide?

UnidentifiedUnidentified speaker 13Proposed4:41:56 · ≈ 1:41 PM

Well, Supervisor Nelson through the Chair. I think at a minimum I'd like to have the cannabis fully funded so meaning software meaning the overhead tax Treasury and license is such a small piece but if we were fully funded on our operations there, that would be a huge step forward. So I'm not asking to increase our staffing. I'll just say that the people behind me and the people downstairs on the third and first floor in Santa Maria, they're the reasons why we're still getting done the work that needs to be done. So I'm not asking you to increase that but I think if we were fully funded on the cannabis side, that would give us a better idea of where—we're taking on water. We'd be able to understand where the leaks are coming from.

UnidentifiedUnidentified speaker 8Proposed4:42:51 · ≈ 1:42 PM

Sure, so but going back you did cannibalize some of your FTEs this last year to balance your budget. Is that right? That's correct, yes. Okay and those are still services that are needed or functionally what you're looking to restore in the future or just trying to make sure I understand.

UnidentifiedUnidentified speaker 13Proposed4:43:10 · ≈ 1:43 PM

Well, I would say that the Public Administrator, Public Guardian could use some additional horsepower. I would say that The TOT, the expansion of that would come, would be an expansion that we could use. The veterans, part of the challenge for the Santa Barbara Veterans Office is that it's, the office itself is deficient and so we would need different physical space so they can actually confidential meetings with potential vets and their families. You can't have an open room for obviously reasons in HIPAA where you're all discussing each other's issues, so that's the challenge there.

I think the Veterans Advisory Commission made this recommendation to me, so I agree with it. But I know money's tight if we're just talking about the $300,000 and we're not talking about the unrestricted reserves.

UnidentifiedUnidentified speaker 8Proposed4:44:18 · ≈ 1:44 PM

And then my last question is as far as TOT audits are concerned, do you guys have any metrics or something that you can pull out that money that you've essentially recouped by going through some of these audits? Have you guys actually pulled that apart separately? I know that we just recently had an audit here before the board that got appealed all way up to our level. But I imagine there's quite a few others that come through your office that are resolved prior to us ever seeing it. So are you able to quantify that in any way?

UnidentifiedUnidentified speaker 13Proposed4:44:47 · ≈ 1:44 PM

You know, I'm always hesitant to do that because the nature of an audit isn't necessarily a revenue generating. That's not your motivation. I understand there is always going to be some revenue. I understand that but our motivation is to make sure people are in compliance with the ordinance whether it's $100 finding or $100,000 finding and so I've always kind of balanced out a little bit not to have that as As a fact, you know in front of me so it doesn't motivate us to do something because I think it is that we want to make sure that people are getting compliance. You know they're not negatively impacting the neighbors their tenants are paying for the services they're receiving from us locally but there is going to be some revenue definitely without a doubt pretty confident about

4:45 – 4:5327 turns

UnidentifiedUnidentified speaker 8Proposed4:45:39 · ≈ 1:45 PM

I do appreciate that perspective. One of the things we're trying to do is make a business case for that expense and so it does seem that it makes sense from what we've seen just anecdotally at this board in the recent history, that there's an opportunity there for us to recapture more revenue that's lost and it actually just comes unpaid to the county that's not necessarily You know, that money is due. And some people skate our system for one reason or another.

Some people just need to be reminded and others get caught. And so I appreciate the work you guys are doing with that program. I know that you guys were way ahead of that before we even had an ordinance in this county. And that was kind of an unfunded position that you did that brought in a significant amount of funds to the county. from unpaid transit occupancy tax. Thank you for that and this has been helpful.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:46:38 · ≈ 1:46 PM

Supervisor Williams?

UnidentifiedUnidentified speaker 5Proposed4:46:40 · ≈ 1:46 PM

Without revealing any trade secrets of how you uncover insufficiently paid TOT, What will this be for? Will it be going after short-term rentals that aren't paying any TOT or making sure that people who are paying TOT are paying the proper amount. I mean, tell me a little bit more because this got my attention especially of the hearing after the hearings last week.

You know the need is out there. My guess is we're only getting a fraction of the short-term rental TOT that's out there, and I'm very interested in how to get that so that we you know aren't facing a year where we have four million dollars to distribute or twenty million dollars what 20 million dollars worth of requests you know so

UnidentifiedUnidentified speaker 13Proposed4:47:38 · ≈ 1:47 PM

So Supervisor Williams through the chair, this would be we would start being proactive with the ones that are not reporting. So included in this I think it's like $30,000 of that is a software vendor that would be able to give us would mine the VRBOs and Airbnbs of the world and compare that to who we are receiving TOT from And so we would start with that list, and I think that's the best place to go is try to get the ones that aren't complying. Because most of the people that are paying, you know, we always refer to them as our business partners. They're the collection arm for us. We don't want to audit them and have them pay. It's the people that aren't paying who we're trying to target.

UnidentifiedUnidentified speaker 5Proposed4:48:32 · ≈ 1:48 PM

Have you just been able to coordinate with planning and development because they already have a software but it obviously doesn't cover everything, right? And so I'm not opposed to paying for two different softwares if they have two different strengths. Right? And two different capabilities particularly because what I suspect is there's an arms race You know, between what kind of wording they use on websites and what kind of wording the software uses.

But it would just be good to know that you're in communication and have figured out another piece of the puzzle instead of a duplicative piece of the puzzle.

UnidentifiedUnidentified speaker 13Proposed4:49:17 · ≈ 1:49 PM

That's a good point. We actually work very closely with P&D, and so they will send us lists of people that they're working with as we send them lists of people that we're collecting from. So we both benefit from each other's work in that.

UnidentifiedUnidentified speaker 5Proposed4:49:35 · ≈ 1:49 PM

Great. That's helpful. And then I guess just a question. I've been briefed on the Veterans Services Representative's idea. It seems really, you know, needed but can you envision this sort of being a staggered thing? I mean they've envisioned it as a regional one right from its onset but could you envision it being implemented in a staggered fashion instead of all at once

UnidentifiedUnidentified speaker 13Proposed4:50:14 · ≈ 1:50 PM

Yeah Supervisor Williams, yeah you know in this day and age trying to hire people it doesn't happen with a snap of your fingers. I mean so I think whether we want it to be staggered or not it would it would be staggered and so that's just the reality of the world we're in right now. So I think that's a fair

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:50:32 · ≈ 1:50 PM

assessment.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.884:50:33 · ≈ 1:50 PM

Supervisor Lavinino?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:50:35 · ≈ 1:50 PM

Thank you. So I'm kind of confused about there's four positions that says no service level reductions, but then we're not funding for positions so normally to me that would be a service level reduction. So I'm trying to figure out how what that means.

UnidentifiedUnidentified speaker 13Proposed4:50:54 · ≈ 1:50 PM

So Supervisor Labino through the chair. We are not going to be reducing any services. We're not eliminating any kind Yes, it will have an impact on us but we have people in our office that are doing two jobs. If you remember back in the Mike Brown days he called them twofers and we did a lot of that. We still do that in our office. And so I don't believe we will have any degradation in any of our services to answer your question.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:51:26 · ≈ 1:51 PM

Okay, and I want to add onto that too. So then I think I also need a lot of clarification about 200 million in unrestricted reserves if you could

UnidentifiedUnidentified speaker 13Proposed4:51:40 · ≈ 1:51 PM

Sure,

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:51:40 · ≈ 1:51 PM

I know there's 200 million. I'm not sure it's called. I mean unrestricted reserves

UnidentifiedUnidentified speaker 13Proposed4:51:44 · ≈ 1:51 PM

It's called committed that's the accounting but committed means it's under your discretion

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:51:49 · ≈ 1:51 PM

correct So I do have to there's yeah,

UnidentifiedUnidentified speaker 13Proposed4:51:52 · ≈ 1:51 PM

that's just a fin report. I looked at just correct when I heard 300,000 300 300,00 was available

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:52:00 · ≈ 1:52 PM

but I but I think if There's people out there that think that there's based on what you just said, that there's 200 million in an unrestricted reserve account that I'm waiting to hand out to whatever department comes up here. Which I think is a little bit different than what? You're talking about entire discretionary. Account

UnidentifiedUnidentified speaker 13Proposed4:52:21 · ≈ 1:52 PM

yes,

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:52:22 · ≈ 1:52 PM

yes. Okay,

UnidentifiedUnidentified speaker 13Proposed4:52:23 · ≈ 1:52 PM

right you're talking all the different funds that make that up correct right

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:52:27 · ≈ 1:52 PM

okay?

UnidentifiedUnidentified speaker 13Proposed4:52:28 · ≈ 1:52 PM

Legally restricted if that's what you're asking

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:52:30 · ≈ 1:52 PM

yeah and then question about I'm looking at the cannabis revenue Cannabis tax revenue use and we have a line item in there That is almost 1.7 million for tax collection and program administration And I'm curious in that I guess it's a question for Nancy How much of that goes to Treasurer Tax Collector or how much of that, where's that go?

UnidentifiedUnidentified speaker 4Proposed4:53:00 · ≈ 1:53 PM

Supervisor Leveneau through the Chair. I'm going to have either Wes Welch who allocates that out or whoever has it one of the guys will run that through in detail.

UnidentifiedUnidentified speaker 6Proposed4:53:10 · ≈ 1:53 PM

Thank you. Mr. Welch has a breakdown on that.

4:53 – 4:5812 turns

UnidentifiedUnidentified speaker 14Proposed4:53:18 · ≈ 1:53 PM

So those dollars go to numerous departments. To the TTC specifically, we have $172,000 allocated for a tax compliance enterprise leader and we have $136,700 allocated to a cannabis collection position that the board added a couple of years ago. In addition to that they do receive and I don't have the numbers here some of the collection revenue that they get for processing permits etc

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:53:50 · ≈ 1:53 PM

I'm sorry, so that cannabis tax collection and compliance officer was a there was a request last year in last year's budget for it. And I wasn't sure if that's where that came

UnidentifiedUnidentified speaker 14Proposed4:54:03 · ≈ 1:54 PM

from? That is that position. It was added last year. That is correct. I believe they have filled it this fiscal year.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:54:11 · ≈ 1:54 PM

Okay, so I think for me personally going through these budget cycles for so long. I think the way I see it is that you've been good about not asking when other people have asked for a lot okay? But last year like you asked for that position to be filled inside and it was funded and now it's filled. And then when I look at your report it says there are no service level reductions.

Things are moving along in the right direction. But it sounds like you've got a lot different perspective than what your report shows me, so I'm kind of stuck.

UnidentifiedUnidentified speaker 13Proposed4:54:54 · ≈ 1:54 PM

So the question that should have been asked to Wes is how much have they given of that budget? The budget's there but the funding hasn't come with it. Okay. It's determined I need it. And so because the funding hasn't come, the positions got eliminated.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:55:20 · ≈ 1:55 PM

Okay.

UnidentifiedUnidentified speaker 3Proposed4:55:21 · ≈ 1:55 PM

I'd like Paul our budget chief to respond to that if you can.

UnidentifiedUnidentified speaker 6Proposed4:55:25 · ≈ 1:55 PM

Thanks Mona. So our practice has been as your board knows the cannabis revenues come into Department 990 we hold in fund balance they are distributed out in the budget or allocated in the budget When we come to the end of the year, as we treat most of these fund balance allocations out of 990, if a department... We look at what has been spent and that's what's actually allocated. Not the budget amount but what's actually been spent.

In the cannabis program, specifically in Treasurer because they already have a department positive NFI at year-end. They typically have been turning back in revenue at year end general fund dollars unspent that come back to unallocated that are used for one time in the following year We don't typically send additional revenue over from cannabis because it would increase that NFI further and it would still fall down to the bottom line and come back to unallocated line 9940. So we've kept it in cannabis to allocating out. We're changing that practice at the end of this fiscal year, and we will be allocating out to the department.

everything that they have billed to cannabis. So they code like all departments, they've got program codes for the Cannabis Program we will be looking at those and allocating out up to the budgeted amount what has come in. Wes likely knows I don't know if we need to get into it but what has been you know billed each year it's less than the budgeted amount each year but Mr. Hagan is correct we haven't been allocating Distributing that out to the department at year-end because there's already a positive NFI in the department

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:57:11 · ≈ 1:57 PM

Okay, this probably I don't know if this is the place to do this but I got to figure out I don' understand that enough that It sounds like a complicated accounting thing. But if we're losing positions because of this I'm interested so I

UnidentifiedUnidentified speaker 3Proposed4:57:25 · ≈ 1:57 PM

And Supervisors again, we're not trying to shortchange Mr. Hagan's department and We had our budget works discussions with him about this and we are meeting I think we have a meeting planned for Monday To make sure we're all on the same page I think what Mr. Clemente is saying is because they returned so much general fund back that they don't spend, the issue was that they could use that rather than putting more cannabis revenue but we'll correct that to make sure his office is comfortable so they understand how the budget's working But if you go back to that slide on the four positions Mr. Hagan talked about, and we appreciate Mr. Hagan again trying to always be financially responsible and live within his budget. There's a good news story as well, and that was he mentioned that after people loaded their budgets the overhead rate basically distributed by the auditor came in.

And maybe Mr. Clemente or Wes, you can talk about that just so it means there is actually more revenue than is portrayed in these slides?

UnidentifiedUnidentified speaker 14Proposed4:58:30 · ≈ 1:58 PM

That's correct. Their ICRP rate went up about 17 percent, so I think Leanne and I spoke and it was approximately an additional $200,000 in ICRP revenue based on how they calculate that.

UnidentifiedUnidentified speaker 3Proposed4:58:43 · ≈ 1:58 PM

And Mr. Welch could you just talk about the positions then that we funded in the past?

4:58 – 5:049 turns

UnidentifiedUnidentified speaker 14Proposed4:58:53 · ≈ 1:58 PM

So yes, as far as the cannabis positions we do have the two. Mr. Clemente was correct. Our practice has not been to transfer the cannabis tax revenue if a department has a positive NFI and is already turning money back into the general fund. Additionally, a few years back we, excuse me let me pull up There was a public admin conservator one that was added back in 1920 and then we did in 1617 there was a veterans position that was also added.

Several of those positions haven't been the ones that are that we are currently cutting have not been funded in Two or three fiscal years, so they've been vacant funded positions for a little while

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ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:59:47 · ≈ 1:59 PM

Funded but not vacant. I mean

UnidentifiedUnidentified speaker 6Proposed4:59:49 · ≈ 1:59 PM

you mean filled not right funded, correct?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.874:59:52 · ≈ 1:59 PM

Okay well I guess my last Looks like we opened a big old can of worms here, but I'm glad you brought it up so we could address it. But for me, it's the veteran service officers extremely important. I work closely with the veterans groups. I've heard from many of them that this is Something near and dear to them. And I also get, I've seen before as chair, I think it comes to the chair a report from the Department of Veterans Affairs every year on the amount of benefits that have been doled out to our veterans that either didn't know or unaware of that certain benefit that they would be able to get And because of the great work of our veteran service officers, those benefits have been realized. I know that's not it doesn't come back to the county but it does go out into the community and is spent in our county so and since those benefits have been well earned, I do support Adding on, as Supervisor Williams says, I'm not sure if three at the beginning.

I need a better idea before we get to the final budget of where the assets are, where the veterans are and how we move those people around to make sure that we're getting the best bang for our buck.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:01:12 · ≈ 2:01 PM

Mr. Hagan did you want to add anything more about the veteran's positions?

UnidentifiedUnidentified speaker 13Proposed5:01:18 · ≈ 2:01 PM

Chair Hartman, I fully believe that they are needed and they will be utilized. And the state metrics would support that when you look at other counties and what they have as far as veteran service reps to veterans in the community. We are somewhere between five and six is where the metrics would come in so we're currently And one thing I do want to follow up, just to make sure it's clear.

What Wes said about the ICRP is absolutely correct and that's one of the challenges in our office is that it'll go up a little spike so if I hire someone based upon knowing we've got $200,000 of additional revenue, the next year I'll be letting that person go and that's the challenge and that why we keep certain positions open to kind of smooth that out, the peaks and valleys So that's the full story on that.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:02:12 · ≈ 2:02 PM

Thank you. I don't see any more lights and what I'd like to do now is go to public comment while we have you here, Madam Clerk?

UnidentifiedUnidentified speaker 1Proposed5:02:20 · ≈ 2:02 PM

Yes, thank you Chair Hartman and members of the board. We do have two requests to speak on the treasurer tax collector and I would like to note for members of the public we will have another opportunity for public comment on the remainder of the general government and support services. And we are going to remain here in Santa Barbara. We are going to Alvin Salgi to be followed by Alejandra Sanchez. Alvin?

CommentAlvin SalgeeProposedself-stated5:02:46 · ≈ 2:02 PM

Good afternoon, Supervisors. I'm Alvin Salgee, the Chair of the Santa Barbara County Veterans Advisory Commission and the Board Secretary of the newly formed Santa Barbara County Veterans Collaborative and the Commander of Solvang VFW Post. We, the Veterans Advisory Commission took the initiative to add the three county veterans service representatives Our VSRs, as reflected in the letter that we sent you when the feedback from the collaborative and veterans indicated that adding the three VSRs would improve the health of the over 20,000 county veterans received and getting their VA and California Department of Veterans Affairs care and benefits. Rhonda Murphy, VSO, and Carrie Garrison and Joe Fletcher, VSRs have done an exceptional job in their locations in Santa Maria, Lompoc, and Santa Barbara.

However, they have no backup personnel to help veterans when they are out of the office that's delaying the times. The veterans can visit them to get assistance with obtaining their benefits. We and the Veterans Collaborative have efforts to inform more county veterans who don't know about the assistance that the VSO and the VSRs provide, which would increase their workload.

These California Veterans Services are extremely important to insist the men and women who volunteered to serve their country and even willing to give up their lives to protect the United States of America. Even now, California National Guard members are deployed to Eastern Europe to prevent the escalation of Russia's attack on Ukraine. The California State, as you probably know, would partially offset the cost of these additional BSRs in addition to providing funding for the process of the VA and CalVet applications.

We request that you, the Board of Supervisors approve the Treasurer Tracts Collectors Public Administrator Budget item to add three VSRs for the 2022-2023 fiscal year.

5:05 – 5:1115 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:05:01 · ≈ 2:05 PM

Thank you very much.

UnidentifiedUnidentified speaker 1Proposed5:05:05 · ≈ 2:05 PM

And we will now go to our final speaker on the Treasurer Tax Collectors presentation, and that's Alejandra Sanchez. Alejandra?

CommentAlejandra SanchezProposedself-stated5:05:17 · ≈ 2:05 PM

Good afternoon, Supervisors. Thank you for your time. I'm Alejandra Sanchez. I am a 100% service-connected Iraq veteran with concurrent diagnoses of not only post-trauma

UnidentifiedUnidentified speaker 15Proposed5:05:30 · ≈ 2:05 PM

but of a

CommentAlejandra SanchezProposedself-stated5:05:30 · ≈ 2:05 PM

neurological

UnidentifiedUnidentified speaker 15Proposed5:05:31 · ≈ 2:05 PM

condition due to chemical exposure during service, which has not only affected my cognitive abilities, my speech abilities and intermittently my ability to read and write. Which has made it very challenging. I not only stand

CommentAlejandra SanchezProposedself-stated5:05:47 · ≈ 2:05 PM

before you as a Iraq veteran, but I'm a former VA employee. Not recently, but I also retired from the Department of Treasury due to medical reasons

UnidentifiedUnidentified speaker 15Proposed5:05:57 · ≈ 2:05 PM

for my time in service. Joe Fletcher and Carrie have been amazing and were imperative in the process, yet my care and benefits were significantly delayed due to current shortages. But without them I would still be waiting at the VA for services. Not only do they provide assistance with the VA, but they work to hold the VA accountable I was able to detect when I suspected, I was told incorrect information either intentionally or unintentionally by my VA social worker.

In a short recap, I attempted to get service from February of 2021 and requested a social worker assistance applying for aid and assistance. None was given. It was not until March 23rd of 2022, due to Carrie's assistance I was able to file for aid and assistance. My VA social worker letting me know that they only had one program called caregiving and I did not qualify for that. I said I understood. Was there another program VA funded that I could qualify for or at least apply?

She said no. If it wasn't for Joe Fletcher or Carrie, I would not have applied. When I went to Carrie's office she submitted the forms for me immediately. I observed... Excuse me. While I was in the waiting room, I observed so many HIPAA violations due to the shortage of personnel building space. There was about 10 veterans there waiting. All of us happily waved our rights because we were so desperate for service. And oh, Carrie was so backed up with about 10 people waiting.

While I waited for over a year for care my condition deteriorated. I'm not able to even call some time and they would not even give me a social worker If it were not for your VSRs, I would not have been directed to the patient experience and to fill these paperwork. Currently my mother had to come on emergency leave and come care for me. She addressed me today.

I'm not able to do certain things. Certain things I am able to do like the privilege of speaking here on behalf of our veterans. And not only our veterans, our family. The family, not only the veteran served but their family members serve. And not only for the family member but the community. I also had the privilege of serving as a non-profit to help other veterans, and I met a woman whose son was killed in the borderline shooting.

If you're familiar with the borderline shooting it was a veteran who was waiting for care and in the desperation committed a horrible act that affected so many. I know I'm running out of time and I had a lot of other things to say but delay my services with the concurrent diagnoses that I have and lack of VA adherence to protocol State Me Too has a congressional inquiry with the offices of Luke Carbajal and I'm now working with Erica Reyes and Wendy Sotomoto. I wanted to come here and implore to you, oh I have more time CI not understand.

Implore to you and plead for funding, full funding for three additional VSRs. Two would not be enough each office needs a backup person. Now that CI

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:09:37 · ≈ 2:09 PM

It's actually

UnidentifiedUnidentified speaker 15Proposed5:09:38 · ≈ 2:09 PM

over time. Thank you for extending my time, I really appreciate it.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:09:44 · ≈ 2:09 PM

Thank you for your powerful testimony.

UnidentifiedUnidentified speaker 1Proposed5:09:47 · ≈ 2:09 PM

And that concludes public comment on the Treasurer Tax Collector.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:09:53 · ≈ 2:09 PM

So do we have additional questions for Mr. Hagan?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.875:09:58 · ≈ 2:09 PM

Chair, I didn't have any other questions but I think it is important, and I was really glad to hear that there's going to be a meeting because I was going to ask. That was going to be some of the staff direction I give is that I think. I don't think it's that. There seems to be a miscommunication somewhere or something so I'm glad that you guys are sitting down an hammering it out and hopefully by the time we get to the firm budget.

You know we get a strong recommendation Based on where we would put those VSRs and how many actually would make sense at this point. So thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:10:37 · ≈ 2:10 PM

And I have two thoughts here. The first is, I'm not sure if we don't have enough people advising or whether the issues are really the VA and that they are where was the delay coming? Are our people waiting in line to talk to our veteran services officers or are they waiting because they can't get a social worker from the VA

5:11 – 5:2724 turns

UnidentifiedUnidentified speaker 13Proposed5:11:08 · ≈ 2:11 PM

So Chair Hartman, I would say my opinion is that the VA is definitely behind. And I'm not going to try to draw any conclusions of why but the fact is they are. Our Veterans Service reps probably could use some assistance because they do get behind and they get people stacked up in their waiting rooms And so on and so forth. So I think the answer to both questions is yes.

You can't solve the VA question though, but at least we can keep the people moving in our waiting rooms and our...

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ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:11:53 · ≈ 2:11 PM

The second issue is privacy. What do we have to do in the office in Santa Barbara to ensure that people can talk to their worker in private?

UnidentifiedUnidentified speaker 13Proposed5:12:07 · ≈ 2:12 PM

Yeah, so the office in Santa Barbara it's a two room small little first room is a small little room that has like a reception desk. We try to use veteran service work studies there are people that can return phone calls make appointments but they can't meet with people Joe Fletcher he is in the private office in back which is about twice the size of the reception but We can't really have another person there because it's just one big open room. So, there's no privacy when you're meeting with multiple people. That's the challenge there.

Lompoc? There's one office in front that's a receptionist Carrie's office is private and then the other office, if anyone's familiar with Joni Gray when she was in there, is a file room. So there's really only one private space there where the Veterans Service rep can meet. Santa Maria is a lot different. Rhonda's office is the old Strawberry Commissioner building to attach the planning and development on Foster Road It's got several private offices in there So that would be the first place that we if we were to be Given funding for additional reps, that would be the first one there, but we really need to work on Better space especially in Santa Barbara

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:13:37 · ≈ 2:13 PM

Yes, and so coming from me that I hear that and I would like us to look into how we might do that going forward. Yeah. Any so I don't see any other lights so I believe that's it for today and thank you so much for staying in.

UnidentifiedUnidentified speaker 13Proposed5:13:55 · ≈ 2:13 PM

Thank you all and I want to say I'm sorry if I start picking up some scabs but just Thank you for listening, but I'm just it felt like something had to be said. Yeah a little out of character for me. He's a little easy going but

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:14:13 · ≈ 2:14 PM

thank you very much. So turning to clerk recorder assessor Mr Holland.

UnidentifiedUnidentified speaker 16Proposed5:14:23 · ≈ 2:14 PM

Yes, Chair Hartman members of the board Joe Holland County Clerk Recorder Assessor and In the room there, we have Dylan.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:14:33 · ≈ 2:14 PM

Just one moment while your team here gets set up. Sorry to call you before they're in their chairs.

UnidentifiedUnidentified speaker 16Proposed5:14:40 · ≈ 2:14 PM

Okay well I can introduce them while they're sitting down so we have Dylan Teacott he's our fiscal manager and I believe Susan Morrison is in she's our chief deputy assessor And then on Zoom, we have Melinda Green who's Chief Deputy Clerk Recorder and Renee Bischoff who you all know our Chief Deputy of Elections. And so if you just let me know when they're ready to go. They are

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:15:08 · ≈ 2:15 PM

ready now.

UnidentifiedUnidentified speaker 16Proposed5:15:10 · ≈ 2:15 PM

Okay Dylan do you want to start with the

UnidentifiedUnidentified speaker 17Proposed5:15:12 · ≈ 2:15 PM

slides?

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:15:25 · ≈ 2:15 PM

Can you see the slides, Mr. Holland?

UnidentifiedUnidentified speaker 16Proposed5:15:27 · ≈ 2:15 PM

No I cannot.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:15:29 · ≈ 2:15 PM

We're seeing them here.

UnidentifiedUnidentified speaker 16Proposed5:15:32 · ≈ 2:15 PM

All right well then okay so the clerk recorder assessor is really three divisions or three departments they all do three pretty much separate things and then we also have an admin division So here's some of our key challenges. The ongoing from year to year, I report to your board is the assessor staffing challenges were down six FTEs over the last few years.

In elections one of the challenges is AB 37 which was recently passed and signed by the governor which requires us to go all vote-by-mail now for every election And what we are looking forward to in 23-24 is moving to the Voters Choice Act where we would have 25 vote centers. In addition, 25 vote centers because we'd be all vote by mail right now we still have a poll based methodology.

But where we are right now, it's very challenging because right now for the June 7th election, we are short 200 poll workers. One other challenge that we've had, you all may have heard about Prop 19. And in some counties across the state they're having trouble processing the applications for Prop 19. The State Board of Equalization actually did not come out with guidance until February of 2022.

Well I'm happy to report we processed over 60% of our 320 applications. The outstanding applications, we have to wait for other counties to get back to us and for those folks that are actually filing the applications to return questionnaires. If you go to the next slide Dylan. COVID-19 impacts our main impact with COVID-19 was For the assessor, we had to have staff go off site as many departments did.

But most of our real property files are still paper-based so we were able to do a lot online but we're putting together a project now to start digitally scanning our property files. We go to slide four So here's our budget, you can see $21.1 million, 11.7 general fund contribution or about 55%. If we go to the next slide Dylan. These are a couple of projects that we have going on. We actually were able to digitize a bunch of deeds that we had in the assessor's office, so we're expanding our conference room there which is gonna be very much needed and then they're 70,000 for a clerk recorder map storage project.

Next slide. So this slide really just gives you another way of looking at our budget. You can see again about 55% general fund contribution, but we get a good chunk of our money charging for services. And then this slide shows the breakdown per each one of the divisions slash departments and one thing that I always like to point out is clerk recorder at 3.9 million almost 20% of the budget that is entirely fee driven, there is no general fund in the clerk recorder.

Next slide and so on this slide it's our staffing. For the department. And you can see that we're adding four FTEs, but I really want to point out those FTES are within the clerk recorder again non general fund an just some of the demand in clerk recorder has gone up and so we needed to hire 4 more

UnidentifiedUnidentified speaker 17Proposed5:20:03 · ≈ 2:20 PM

people to help meet that demand. And this slide

UnidentifiedUnidentified speaker 16Proposed5:20:11 · ≈ 2:20 PM

just is another way of looking at the general fund contribution, but in a bar graph format. Next slide. Been a challenging year we have accomplished a lot and we got a lot of anticipated accomplishments. The one of the biggest compliment. Biggest challenges that we've already as you know. Done some of it is the redistricting, the redistricting of the Supervisorial District. So I know we had the Redistricting Commission and they figured it out but then once they get their work done, then we have to precinct all that so that's a lot of work and there's still redistricting going on for all the cities for the November election.

Another accomplishment that we're currently putting in place is electronic campaign filing. So we're transitioning into that as we speak, and then An ongoing story that you hear every year is our assessor property system. We are continually upgrading that, what you do is you upgrade one module then you

move on to the next module and then by time you get them all done, you go back to the first one. And so one of the ones that we're looking to implement as a new maps module which should be coming up soon.

UnidentifiedUnidentified speaker 17Proposed5:21:41 · ≈ 2:21 PM

Next slide. So

UnidentifiedUnidentified speaker 16Proposed5:21:47 · ≈ 2:21 PM

again, one of the basic challenges our assessor property system is upgrading that. We're going to put in some new valuation models so it'll help us Actually, assess property or appraise it and then we have a new unsecured module that is we developed in-house. It was about 1520 years ago but it's ready to get upgraded so we're doing an unsecured module 2.0 and that's your business personal property predominantly Can we go to the next slide, Dylan?

And then our renewed 22. We continue to focus on all our projects there in addition to all the other projects we're working on but one of the main goals is to retain if you can go to Employees and I think we've done a really good job at that. We're, you know 86 to 90% retention rate which is really important. And then if you I'm not going to go through all the performance measures but I will point out that in 2020 for the turnout for the presidential election, We have consistently in Santa Barbara County for presidential general elections we get over.

82, 84, 87%. And what's interesting about this 87%, that's 87% of 235,000 registered voters which is a record in and of itself. And that's because now you have conditional voter registration, you got new motor voter. So our voting rolls have gone up and it's nice to see that our turnout has been consistent. And you can also see that for the I think Recall election, we had about a 64% turnout which was good compared to statewide.

Next, Dylan no service level reductions is just brief summary which I won't go over and then this is our quote the secret to change is to focus all of your energy not on fighting the old but on building the new And I'll be happy to take any questions.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:24:24 · ≈ 2:24 PM

Do any board members have questions for Mr Holland or any of his team, Supervisor Lavanina?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.875:24:29 · ≈ 2:24 PM

Thank you. Well thank you Mr Holland and I was just hoping somebody in your office could weigh in on it was you know we had the outlook for property tax growth into the over the last five years and into the future and I Housing prices are up, there's a lot more movement. People are selling homes that haven't been sold in 20 years and reestablishing a new base but we haven't really seen a huge year yet. I mean you know we've been hanging around 4% which is fine but i'm wondering how come we don't see that one big year?

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UnidentifiedUnidentified speaker 16Proposed5:25:11 · ≈ 2:25 PM

Well Supervisor Lavinino through the chair We'll just kind of have to wait to see I hate to be so ambiguous, but you know the this surge in prices is fairly recent. It is in talking to Realtors it is still continuing although things have slowed down significantly from what I understand with the increase in interest rates. The mortgage rates have gone up which kind of slows everything down.

The other thing That we're just going to have to kind of wait and see is that there's been very little inventory so while some of these houses are selling up unheard of prices. There's very little inventory so that's kind of driving up the prices also because there's not that much to buy. We'll have to see, I know you were looking at that chart earlier this morning about the history of the assessed value. And I remember back in 2005 through 2008 telling the board that look, you're getting seven eight nine 1011 And I think it's important for us to understand that these 50% increases don't think this is going to continue. You need to look at these as one time monies and sure enough once that recession hit.

It wiped it all out, and one of the things that we like to I don't know joke about in the assessor's office is that when property values go up Hopefully that won't be the case here but we'll just have to wait and see. So I'm sorry, I don't have a better answer for you but we'll just have to kind of wait and see how it kinda all plays out over the next six months to year.

5:27 – 5:4212 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:27:06 · ≈ 2:27 PM

Okay, I don't see any more questions Mr. Holland so thank you to you and your team.

UnidentifiedUnidentified speaker 16Proposed5:27:12 · ≈ 2:27 PM

Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:27:16 · ≈ 2:27 PM

And next is Auditor Controller Ms. Schaffer

UnidentifiedUnidentified speaker 18Proposed5:27:31 · ≈ 2:27 PM

I'm

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:27:33 · ≈ 2:27 PM

going

UnidentifiedUnidentified speaker 18Proposed5:27:34 · ≈ 2:27 PM

to try and respond to the property tax revenue question before I start my departmental presentation, if that's okay. And you'll have to forgive me if you already know all this but I'm just going to try and address that question. In three things, I just—and again, I know you already know this and I'm just going to repeat what you already know. But there's a difference, a big difference between market value and assessed value.

And the market value out there is showing these big, broad numbers. But the assessed value is based on history. It's based on historical stuff. So we just have to sort of remember that and what's actually changing hands right now is only on average about seven and a half percent of our total assessed value. So over 90% of our properties are not changing value, okay? So 90% of our assessed value is still at historical rates. So if you bought your home 10 years ago, 20 years ago then that's the value that the property is being assessed on. Okay so that's one thing. The other is there's a timing lag, a timing difference.

When properties do change hands, it takes about 90 to 180 days in order for us to see that sort of uptick in revenue and our supplemental taxes. And Nancy talked about that a little bit earlier that we're showing an increase in supplemental which is a good thing. On January 1 is our lien date, and that's the date where we do an assessment of all the values of the property. And then we don't see that revenue though until right now, right? Harry just came and said today is a busy day. So we'll see it in December and April for the property values of January. So I don't know if that helps at all but there's a time lag and we just have to remember that the change is really sort of small with respect to the overall.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.875:29:53 · ≈ 2:29 PM

I appreciate that, that helps. It just seems that there's a lot more property changing hands than there has historically when we were... I mean, I wasn't here since I've got here. I've killed property taxes it seems like because I look back and I'm like what'd they do with all that money? They used to have 11%, 12%, 13% and I was here for the zero to happy with 4 1⁄2% now But I can't imagine there was a time when more property changed hands than now, but maybe I just have a short memory.

UnidentifiedUnidentified speaker 18Proposed5:30:23 · ≈ 2:30 PM

I don't know and like Joe says we'll see but on average that's what changes hands. Thank you. I was also told 10 minutes only so I'm going to try and stick with that.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:30:37 · ≈ 2:30 PM

That

UnidentifiedUnidentified speaker 18Proposed5:30:37 · ≈ 2:30 PM

doesn't

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:30:38 · ≈ 2:30 PM

count though your answer to the question doesn't count.

UnidentifiedUnidentified speaker 18Proposed5:30:42 · ≈ 2:30 PM

I do want to obviously thank the board and Mona's office for just, you know, entertaining our budget this year. It's another status quo budget. I also want to thank our analyst Stephen Nee and the whole Budget and Research team. They do a great job with just kind of counseling us through our budget. I also want to thank my team here. He's new to our office. He's actually been here throughout COVID. He started, gosh in February I think and then COVID hit and then he helped handle all of our distribution of our staff. Distribution is not a good word but our outflow of staff to their various homes so he did a great job with that and he's been doing our budget sort of hiding over these two years in the pandemic. And also thank you to Ed Price, the assistant auditor controller really the best assistant I could ever have and Juan Esquirdo He's our financial reporting division chief and he really helps and works with the CEO's office on the budget.

You know, just balancing making sure things are reconciled and per policy. Really appreciate everybody's work there. And I also just want to thank the whole AC team you know when we step back this budget is really for them. You know, 92% of our budget is staffing related. So I really want to thank you guys back at home. All right so our budget is for different divisions or budget programs. We have administration and support, audit services, accounting services and financial reporting. And accounting services represents we have payroll in there, we have general accounting in there, we have property tax which I just talked about, and I'm missing someone some division of some function Okay, next slide.

So our key challenges and emerging issues you know they're in three basic categories the first one is information systems and technology infrastructure as you probably know we are helping to deliver the countywide financial services which includes the new ERP and while we're doing that we're also needing to support our Legacy information systems Staffing and team development. This has been something that I think all the departments have talked about but really maintaining continuity and timeliness of our operations Through staffing changes in normal staffing changes promotions retirements training rotations And recruiting developing and retaining highly qualified staff to support operations and Really we get a lot of special requests for our staff We appreciate that, but it is a challenge to meet those needs.

Also keeping current with complex accounting rules and financial reporting and federal state grants so the rules keep getting complicated I have examples there COVID and disaster monies were we're the office accounting for that making sure that it's all accounted for correctly I have ARPA, COVID relief funds which is the CARES Act also and all the special leaves that you guys Have seen be incorporated these past couple years And all the very exciting and important accounting rules through the GASB's lease accounting and financial reporting model That's coming up soon Our summary budget there. I'm sorry, our COVID-19 impacts. Two primary impacts we fully maximized our IT infrastructure. We were able to align with health protocols by emphasizing teleworking options for the entirety of the pandemic.

for 92% of our staff, and then we leveraged existing paperless processes to support countywide work from home operations. So people are able to do their timesheets and pay their bills from wherever they were at. And then we focused on maintaining a customer service culture and engaged staff throughout the pandemic. We did a couple of new things. We created this all-staff meeting, and we also redesigned our new auditor training and development program to work virtually, and our new employee orientation program work in a digital environment and I will say those are Lamont's words, digital environment.

Our budget summary we're almost at $10 million. 84% of it is general fund and again I just really want to thank you for giving us general fund money. We're at 49 FTEs that's up a couple and I'll talk about that but they're up for the ERP project Our source of funding, again general fund contribution 84%. Our next big revenue at a million dollars is charges for services and those are primarily property tax related.

Our use of operating funds, primarily for accounting services which I mentioned earlier. That represents 70% of our budget and the other three budget programs administration financial reporting and audit services are the remaining budget. Our staffing summary. We are up two people. We were added two FTEs, I think it was in November, December for the ERP project to work on that so thank you.

Our next slide there is just the bar chart showing general fund contribution with respect to all the other revenues again 8.4 million at 84% of our budget. Our anticipated accomplishments through June 30, 2022. We want to continue to serve as one of the lead departments for the Countywide ERP project. We want to continue to improve our advanced analytical and audit procedures being applied to our county's disbursement.

And we want to continue activities to strengthen and reinforce the culture of customer service and teamwork We want to continue to provide opportunities for division chief leadership training. We want to complete our GASB 87 implementation for leases, and we will hopefully have achieved all of our payroll system modifications for the COVID rules and MOU provisions.

So for next year The headers on the next two slides really come from our department's vision statement. So under a well-run county, we want to continue to develop our staff in leadership and management through the Human Resources OTD or Organizational and Talent Development Division of HR. We want to continue to distribute over $1 billion in property taxes to local agencies Under a financially sound county, we want to provide countywide financial information necessary to make decisions that impact services to the community. We want to provide leadership and support to the ERP project through implementation and inform public. We want to publish our financial highlights timely, hopefully timely this year.

And then the next page I'm continuing on a knowledgeable and effective staff So we want to coordinate facilitate our next class of our new auditor training and development program. I Always say, you know, that's one of the important programs of our office We've had almost 80 people go through that training program since 1991 and I was the first class of that so I would say the math doesn't work, so. I don't know how that happened.

And we want to continue to provide opportunities for division chief leadership training and then just be a model county department. We want to promote employee health wellness quality of life. I'll add diversity to that. We want to maintain and strategically enhance all of our applications that serve multiple departments and county agencies. And then again, continue to establish activities that strengthen and enforce our culture of customer service and teamwork.

The next couple slides are the countywide Renew 22 goals, and I think we've met all of those. So I'm going to keep going to the next slide. Our performance measures, again I don't know if there's anything here. I just want to point out there's only four measures here but the big one really is about just automating our disbursements you know we show that under the ACH our accounts payable stuff, and then we also have the annual payroll For I'm sorry our payroll disbursements to two employees. We just want to keep that high all the time and try and Do as much electronic processing as we can?

You know, I'll point out the six EU classes. I don't know if you notice we teach my office teaches three accounting classes twice a year and that's We have all of the accounting we try to have as many accounting new accounting staff go through that as possible We have no service level reductions And then in summary, you know I Added this back in there. We had a different one last year But I'll just say you know I want to continue to serve as the leading financial management resource of the county and our long-term vision including You know a well run and financially sound County and inform public and a model County Department with knowledgeable and effective staff, you know That's I'll say that's unchanged since the early or mid 90s And I think that continues on and we want to continue to be governed by the overriding principles of fiscal integrity objectivity customer service and continuous improvement, so Can't argue with that as the auditor controller And a final quote here by Nelson Mandela.

I think it's kind of a famous quote, but there is nothing like returning to a place that remains unchanged to find the ways in which you yourself have altered. And when I was thinking about it, I thought about this boardroom. This is exactly the same as two years ago when we were here. But I think all of us in this room have changed in many ways I'll say my waistline is the biggest one. All right, I'm happy to entertain questions.

5:42 – 6:039 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:42:31 · ≈ 2:42 PM

Thank you so are there any questions for Ms. Schaffer? Supervisor Williams.

UnidentifiedUnidentified speaker 5Proposed5:42:39 · ≈ 2:42 PM

I just appreciate your diligence you know these departments that are headed by a separate elected official are always strange for us we want to make sure we have the right partnership knowing that when things go well You know, we get about 0% of the credit but when things go poorly we get 50% of the blame and neither of them are accurate. So you know I appreciate the partnership.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:43:08 · ≈ 2:43 PM

And I just wanted to say, I don't think I appreciated how much ARPA and you have to do a lot in auditing with the state and federal money that's coming through. And when we have emergencies that adds to your workload and then ARPA money. We have to get it exactly right so I can imagine you've had a bigger workload lately than even in the past.

UnidentifiedUnidentified speaker 18Proposed5:43:33 · ≈ 2:43 PM

Yeah, a little bit.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:43:35 · ≈ 2:43 PM

Well thank you and to your whole team. It's kind of an unsung role but it's behind the scenes but it goes to our financial integrity and it's extremely important so we really appreciate it.

UnidentifiedUnidentified speaker 18Proposed5:43:49 · ≈ 2:43 PM

Thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.885:43:53 · ≈ 2:43 PM

And next is Human Resources. Welcome.

CommentMarielena DeGuevaraProposedself-stated5:44:06 · ≈ 2:44 PM

Thank you. Thanks for the note. That's good. OK, good afternoon. So, post pandemic consequences have forever changed our workforce and the county is not exempt. We too are experiencing these effects. My name is Marielena DeGuevara. I'm the county's HR director, and with me today are Yvonne Torres, the Assistant HR Director, Joe Pisano, Employee Relations Director, and Dawn Nguyen, HR Business Manager. And then I have a couple of HR team members here, and the rest are on Zoom. Hello everyone.

And this afternoon, I will present significant workplace challenges and issues that we are facing. And will continue to face into the next fiscal year. I will also report on consequential outcomes that these challenges have created and will provide actions to best position the county for future success. And hopefully I advance this good okay. There have been plenty of headlines both locally and nationally on the great resignation.

A December 2021 jobless survey indicated that approximately 25% of employees across all markets will seek new jobs in 2022. There are many reasons for this. Among them are employees wanting higher pay, of course, better benefits, improved work-life benefit, post pandemic fatigue, early retirement and even entrepreneurship. A digital survey indicated that 35% of all employees who quit in 2021 left to start their own businesses.

And of course, among the reason for the great resignation had to do with a lack of child care. Several surveys found that the pandemic pushed working mothers out of the workforce at a higher rate than working fathers. The combination of all these reasons led to the shrinking talent pool which is challenge number two. is the county's applicant tracking vendor. They indicated that all industry sectors are feeling the pain of staffing shortages to some extent, however the problem is more acute for entry level positions especially those with public facing positions this of course has impacts for us as a county With demand outstripping supply across different professions, employers have had to live with significant vacancies. And by default that has created flatter organizations.

Additionally, the pandemic accelerated an increased utilization of digital tools and that has had the lasting benefit of improving employee collaboration, decision-making and information flow. But it also decreased the dependency on hierarchy and bureaucracy which created flattening of organizations. And lastly, historically we know that times of great crisis has led to times of great innovation and the pandemic was no exception.

According to research by McKenzie & Company, the period during the pandemic dramatically accelerated the adoption of new technologies for several organizations As a result, many employers permanently altered the way they interact and do business with applicants, customers and the workforce. The county has already rolled out several new technologies in a short period of time, and more is yet to come.

This digital transformation will require the continued upskilling and reskilling of the workforce. So from here on out This training of, or as Lamont will probably appreciate as Betsy said, building the digital literacy of our workforce will become an organizational responsibility. The significant and compelling consequences of these challenges has resulted in shifting priorities of employees and escalating expectations of our candidates.

This shift in expectations has created what we're calling, in our business, a candidate-driven market. So you might wonder what do I mean by candidate driven market? Well, as I mentioned the aftermath of the pandemic prompted people to reevaluate their lifestyles and career priorities. And this fed the great resignation. As the great resignation continues to have a highly negative impact on the talent supply chain demands across all industries Today's candidates have a higher leverage when it comes to deciding who their next employer will be and under what conditions they will work.

What you see here are the candidate and employee post-COVID workplace expectations. Candidates are expecting the higher, candidates and employees are expecting the higher than average applicant and employee experience This means that they want digital communication. That means things have to be mobile, a laptop is not even what they're looking for. They want to be able to carry things and texting.

And that means that we need to be utilizing more of an inside, I'm calling it Inside Up in local pipeline strategies Applicants are looking for comprehensive and competitive employee benefits, which of course includes wages. They're looking for a strong emphasis on well-being. In today's Monday Morning Connect, which is our internal newsletter, our very own Tim Smith, our OTD manager wrote that a recent global study found there has been a 42% decline in people's mental health.

Specifically, people are indicating that they are emotionally exhausted. We heard from our own CEO in her slide with the rubber bands that people are stretched and so we as employees what our candidates are looking for in their next employers is that they're looking for well-being and they're looking Employers that will provide information and support around mental health in an open culture.

That supports mental health. The applicants and employees want relevant and accessible technology. A large part of our workforce grew up with technology. I'm still trying to figure out my remote control at home, let alone the employees that just grew up with it. I think earlier today we heard Wendy say that two-year-old's probably teaching their parent how to use the technology. It's not a far stretch of the truth.

And so applicants are thinking, what I don't have this? What do you mean I don't have this digital tool to do my work? So it has to be relevant and accessible and they're expecting it before they even get to the workplace on day one Applicants and employees are looking for meaningful versus performative DEI efforts. Applicants want to see strong DEI values that are driving meaningful organizational actions and systemic change, and they also wanna see tangible workplace flexibility in the form of policies and management practices.

So HR staff across the county have begun to really feel the tension between the challenges and these expectations. And the stressors of still managing aspects of the pandemic, like the testing and the leave provisions that are still with us. All while trying to focus on strategies to keep the county competitive and relevant in a candidate driven market. So I think that this next slide really represents your county HR staff across all the departments.

Yep, pretty much sums it up. That pre-pandemic we were pretty calm and now we're your organizational warriors that's for sure. I'm not quite sure what the third photo will look like after the ERP implementation but it'll be interesting to see with that what we looked like then. I am going to be turning the presentation over to Don Winn who will go through the details of the HR budget.

And before he does, I just want you to know that Don has been preparing the HR budget for the last 18-19 years. He's been the guy in the background always getting it done but today he comes before you to present his work because after today Dom will be putting the budget binder away for good, and he'll be transitioning his duties to another HR team member because he will be leading the department into a new era. Dom will be the department lead for the ERP project And so I wanted to give him the opportunity to actually show his wares to you today.

And I want to thank Don and express my gratitude for his support, for all his 19 years of budget expertise and knowledge, and for his willingness to continue to grow and to lean into this next challenge. Don?

UnidentifiedClerk of the BoardProposed · by role5:55:38 · ≈ 2:55 PM

Thank you very much. So the human resources operating budget is $9.2 million, of that it's $6.5 billion in general fund contribution. The department is set to have 33 full-time equivalents fiscal year 22-23 and we have no expansion requests. I won't spend a lot of time on these slides, but if there are any questions please feel free to ask. As you can see, a large proportion of our budget is general fund.

The $1.8 million miscellaneous revenue is tied to the county self-funded dental plan and that's just premiums collected for claims. This is the division of our budget amongst our divisions. Again, you'll see the employee insurance. That's the self-funded dental plan. Here's our staffing summary for the last several years. The increase from the 2021-'22 adopted to the 2022-'23 recommended is made up of a team project leader that was actually added in the current fiscal year as the ERP backup to me.

And we are also adding a .25 FTE AOP, which will bring an existing .75 FTE AOP up to a full-time position to support our Employment and Workforce Planning Division, which is where our Recruiting Division sits. Again, this is just sort of another view of the general fund in operating revenues. So for anticipated accomplishments for this year, first of all like all of the departments Human Resources accomplished this in a COVID environment specifically for us implementing and administering the new COVID testing protocol for our county employees.

We were able to reach Joe was able to reach agreements with seven of our unions which will provide increased stability for the county as we know what's coming in the next couple of years. The HR department also worked on several automation projects to maximize the tools that we have even though we're in the beginning of prepping for the ERP, want to make sure that we're utilizing the technology we have available to be as effective And our benefit and wellness division implemented several new programs, but I wanted to point out one in specific which is the Got Zoom Student Loan Relief Program.

Which assists county employees by matching them up with over 70 federal student loan repayment and loan forgiveness programs. The slide here says It saved 1.3 million since implementation, we actually got additional data since this slide was finalized. So over the last two quarters county employees are projected to save approximately 2.2 million dollars of the life of their loans through participating in this so we're pretty excited about that. That's you know not chicken scratch so we're pretty pleased with that.

On this slide, this is sort of categorized in a couple of areas. One is obviously HR's commitment to workforce development. We've offered a lot of new classes, a lot of leadership classes including the Emerging Executive Program but also working on classes for multiple levels within the organization. And also being committed to the county's diversity and inclusion efforts, the joint framework developing a DEI advisory council.

So those efforts are ongoing. departmental goals for next year. Again, these are tied to the challenges and issues that Maria Elena just addressed. Revitalizing employee benefits which really means trying to focus those benefits on ways to better meet the changing expectation and needs of the county workforce. We talked about improving the applicant and employee experience.

We can't quite do all of this at one time, but we are working on modernizing our management and leadership job titles and job classification structure. And we're partnering with the General Services and IT department to work on all of the county's IT classifications as well. So we're going to continue that as an ongoing process. Working on employee well-being, again especially focusing on efforts that support employees' mental health.

And again, embracing the integration of technology which goes beyond just implementing the technology but also making sure that we have the mechanisms in place to train county staff on how to get the best use out of that technology and integrate that into their own workflow so they're utilizing it to its greatest extent. Accelerating the commitment to equity and inclusion.

I believe Maria Elena is coming back to the board in early May to address that in more detail, but we are devoting resources to that to make sure that we're moving that process forward. And then doubling down on workplace flexibility and hybrid work again, that goes back to the idea that this is what people are looking for when they're exploring jobs and trying to find a home for themselves in a workplace Here are our renewed 22 goals.

Again, I won't spend a lot of time on this but the HR department was able to successfully achieve our renewed 22 goals for this year In our performance measures I do want to point out a couple of things here on this slide The average business days between approval recruitment and list certification. I think you can see the spike there This is primarily been tied to the shortage of qualified applicants which is requiring us to keep more and more of our recruitments open on a continuous basis, and that's Increase in the length of time it takes to hire and I think you've heard from many of the departments today about that being Their experience as well And then the average business days between opening and closing employee relations investigations.

We had somewhat of a interesting scenario this year where several employees filed complaints that triggered an investigation, and then went out on leave. And so we cannot complete the investigations until the employees come back from leave, and so that's held up that progress. The KPMG recommendations, as you can see here we have these all listed in progress.

We are starting to make progress on this however The project manager who was supposed to be in charge of our KPMG recommendations was also the one slated to do our COVID testing and administration, so she was distracted for a large part of the year. But this is now back on track. They have formed a working committee with HR representatives from many other departments and a survey I believe went out last week, so they will be working on the information they received from that.

We have no service level reductions. And at this point, I'll turn it back to Marie-Helene and do the summary.

6:03 – 6:143 turns

CommentMarielena DeGuevaraProposedself-stated6:03:53 · ≈ 3:03 PM

Thank you very much Don. And so by way of closing, I wanted to highlight the challenges once again because the impacts are significant to our county departments and I wanted to share some data to make my point So I mentioned earlier the great resignation. This chart demonstrates that we have not escaped the trend of all of our separations that we had last year, of all county separations you'll see. I don't want to mess with this.

I don't know can I do that? If I push the button will it just give me the little red dot? Okay. Oh, cool. Okay. See? That's cool. I thought it was just going to be the little red laser, but very neat. Okay. We had 61% were voluntary. So this is voluntary. This is retirements and this is involuntary. And we had 61 voluntary, as you can see. That was the highest that we've had in the five-year period. Very consistent with what's happening nationally.

Okay? And this next slide... I'm just going to... Okay, so this next slide here speaks to the county's shrinking talent pool This chart has six of our county's positions at the top, right here. Six of the county's positions and these are like the barometers for the county because they're the ones that we typically have as the big pools of applicants as noted by the kinds of applications that we've had in the past 490, 435, 215.

And you'll see that they start to drop and then we take a big dip in 2021. Right? And the trend will continue, and unfortunately, we have already run some of these for this year because we run them annually. So for the AOP which is this first one Last year we ran it and was a huge drop from 468 to 295. We already ran it this year, and we got 251. We already ran the eligibility worker. We got 213 last year. We got 126 this year. So you see the trend is...

It's trending that same way. The one that really frightened me last year was for deputy, a probation officer to get 50. That was frightening to me and I know that it was for Chief Heitman because they still have to go through the background check. And then we have a huge percent that typically drop which is why we want them to have big numbers up here because we know that they drop Well, we already ran that and I'm glad that we got a much larger number than last year. We had 100 applicants more than last year but it's still not good because we know that a lot of those applicants will be dropping from the background and we don't know how we'll do but the numbers are still a little scary for me.

This other table here is recruitments are increasing, but applications are decreasing. And you can see that year over year that's been happening. I had my staff run the first quarter which is for this calendar We've already had 125 for just the first quarter, 125 recruitments. If we were to use that as the trend line, we will have run up 500 recruitments for this year and the applications that we've just received for the first quarter are only 2,271. If I was to run that trend line It's still not enough, it's 9,084.

So we're running more recruitments but still receiving less applications. And what we did at the end of 2021, because we were already starting to see this and in response to what our departments were asking, we said okay let's just keep the recruitment open longer so continuous recruitment The problem with that is that now we have 80% of the county's recruitments are continuous. 80%, we've never had that, and it's still not netting us the outcomes that we seek. And those continuous recruitments are labor intensive for my staff.

So it is not going to be a sustainable strategy in a candidate-driven market. Something's got to shift And so, focusing on these objectives. So I've got my team is working on it. They were meeting today. They're going to continue to meet. They're bringing someone in. We have to change our mindset and we, I know and I'm saying too, I met with my staff already Organizational culture happens by default or by design.

And by focusing our efforts on these specific goals for next year, we will move closer to intentionally designing an employee-centric forward leaning future ready organizational culture. Being intentional is a way of transforming and evolving strategically by shifting the way we think about work, the workforce and the workplace. We have a shot at not just attracting talent but more importantly preserving the workforce we currently have.

I want to do all that we can to develop grow listen to and provide for the employees we have right now Peter Drucker's famous quote, culture eats strategy for breakfast is never more relevant than it is today. But to be clear he didn't mean that strategy is irrelevant rather that an inclusive and empowering culture is a clearer path to organizational success.

And an inclusive and empowering workplace is exactly what applicants and employees are seeking. So let me share with you an area where we are doing well, and it's also an area of high importance for our applicants and employees. This chart represents the percent of employees who utilized the hybrid remote work over the last five years. And some of you might remember, let me use this again.

That this is the year I first came to you to talk to you about remote work and you might remember what your thoughts were about that at that time. And look what we did in 2020. That was amazing that we turned so quickly and we've been able to sustain this 36% of our workforce has utilized some form of hybrid or remote work, and we've been able to sustain that to 35% last calendar year.

What's important about this is that a career builder's recent survey just last month Said that remote and hybrid jobs are attracting seven times more applicants than in-person jobs. That's huge, and so we're really proud of the work that our departments have done in this area. And we know that it has been this level of flexibility that has helped them attract and even keep their employees.

And we're doing really well right now in terms of the year to date, we're at 26.30%. So it's something that we can be really proud of. And in closing, I'll read the quote by author John Gordon. You win by cultivating the right culture, leadership, expectations, beliefs, mindset, relationships and habits before you even play the game. You win in the locker room first then you win on the field.

With your leadership, we can win the long game in achieving a county culture where both a structural construct can be engineered for efficiency with the relevant employee tools and resources and a social community can be cultivated To bring out the best in our people through meaningful programs, policies and values practiced. We're in the locker room right now and you can help us set the right expectations and mindset for winning on the field.

Thank you very much. And I and my team are available to answer any of your questions.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:13:57 · ≈ 3:13 PM

Board members, any questions? Sliding up up here. Supervisor Nelson?

UnidentifiedUnidentified speaker 8Proposed6:14:05 · ≈ 3:14 PM

Yes, thank you. You talked a lot about retaining workforce. Thank you Chairman. What is the county's turnover rate do we have right now? Do you have a number on that?

6:14 – 6:2421 turns

CommentMarielena DeGuevaraProposedself-stated6:14:21 · ≈ 3:14 PM

Supervisor Nelson through the chair I'll turn that over to Don or one of my staff members

UnidentifiedClerk of the BoardProposed · by role6:14:29 · ≈ 3:14 PM

I have to admit, I don't have the exact number. We've been trending between 7 and 8% for the last several years but if you're interested we're more than happy to pull that number and provide it to you.

UnidentifiedUnidentified speaker 8Proposed6:14:39 · ≈ 3:14 PM

Yeah and if I remember correctly that's still a healthy number as far as turnover for an organization such this right?

UnidentifiedClerk of the BoardProposed · by role6:14:49 · ≈ 3:14 PM

It's not

UnidentifiedUnidentified speaker 8Proposed6:14:50 · ≈ 3:14 PM

unusual no. Below 10 right is the number your shooting Anyway, that's just thinking about all this in context. I know that there's a crisis out there with people applying but you know, I'm just trying to frame it the best I can for myself going back to the hybrid work environment. Do we have like a countywide policy on that? Are we have we moved forward with anything? Okay not yet. Just we're just kind of continuing some of the policies

CommentMarielena DeGuevaraProposedself-stated6:15:24 · ≈ 3:15 PM

We just finished, Supervisor Nelson through the chair. We just finished taking it through to all the unions. Joe did you want to say something on that?

UnidentifiedUnidentified speaker 19Proposed6:15:40 · ≈ 3:15 PM

Supervisor Nielsen, through the Chair. We're just about finished with the meet and confer process. What happens is you bargain with as many groups as the ten that want to bargain and then sometimes changes come out of that which then have to recirculate to the other group so we've just circulated the final policy and are working through the remaining issues. I'm cautiously optimistic that we'll have something before the end of the fiscal year.

UnidentifiedUnidentified speaker 8Proposed6:16:01 · ≈ 3:16 PM

We got direction from the board on a policy?

CommentMarielena DeGuevaraProposedself-stated6:16:06 · ≈ 3:16 PM

So we did last year. We had concepts and then we had to take it through to the unions, and then will be bringing that to you.

UnidentifiedUnidentified speaker 8Proposed6:16:18 · ≈ 3:16 PM

Excellent great. And then my last question is going back to the overall budget. The pie chart. I was just curious on slide 6. HR is a department that touches all departments in the county And maybe it's a simple answer, maybe it's all more complex. But general fund contribution, a large portion of your budget is general fund yet you touch so many departments. I mean, our workforce doesn't look like that pie chart and so can you help me with that a little bit? So I can better understand why it's so heavily dependent on general fund instead of when it serves all these non-general fund departments and employees.

UnidentifiedUnidentified speaker 3Proposed6:17:05 · ≈ 3:17 PM

I can take and try to answer that, Supervisor Nelson. So the special revenue funds they will pay towards the cost allocation plan and that cost allocation so they put in revenues to pay for the different overhead and HR is one of them and That we consider as general fund in the pie chart so some of those resources They do They're providing services a lot of things to all departments and those departments pay through the cash And that it's reflected here at the general fund, if I'm correct. Yes, thank you. Oh, I did well, thank you. All right,

UnidentifiedUnidentified speaker 8Proposed6:17:34 · ≈ 3:17 PM

thank you. That was very helpful, thank you.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.876:17:37 · ≈ 3:17 PM

When you get a thumbs up from Paul...

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:17:41 · ≈ 3:17 PM

Supervisor Lavanino?

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.876:17:42 · ≈ 3:17 PM

Thank you. So can we go to slide two for a second? And this is a little bit off topic, but when I was doing my homework, I was like okay great resignation. I know what that is shrinking towel pool. Flatter organizations. I thought you were gonna bring in these things where we had to flatter. I was thinking flatter like flowery flatter. What is a flatter organization not thinking it was flatter? Okay so that helped. Obviously we're all talking about retention And so I've raised three now adults, and they're so much less interested in a career of 30 years at one place or 25 years. And that's kind of what the county...I mean we do these retirements all the time. So we spend 25 years here, 30 years here.

And I'm all about trying to keep people...and I see 60%, 61% of people are leaving voluntarily And that does bother me, like what's driving them away? I'm our SB CSRS rep. And I really kind of challenged our SB CSRS folks in our last meeting that why are people walking away from a lifetime benefit of a pension plan? That doesn't compute to me and their answer was a lot of these are younger employees that maybe don't understand all their benefits So I kind of challenged them to get that message out a little bit more, and they came back with well you've got to challenge your own HR that's something you also need to do. So I will.

First off, I'm just curious when people leave voluntarily how much interaction do we have with them as far as exit interviews or do we debrief? Or is it just hey thanks for Your service or how's that all play out? Is it different individually by department, or do you handle that? Or how does that work?

CommentMarielena DeGuevaraProposedself-stated6:19:38 · ≈ 3:19 PM

So we have created and Supervisor Leveny knew through the chair. We have created an exit survey and its automated and so we can gather data that way but it does happen distributed It's because it's out at the departments. But there is a lot of research that shows that 18 months, you know? It used to be longer but it is just not. There's just a lot of mobility with the younger group and so longevity is just not something that's of high value.

And so that is why It's the kinds of programming and development. So what I'm looking for is really not that they need to stay here years, I'm looking for upward how can we help them grow with us so that or even move which is what I think that's what gives me hope is that we are such a broad employer So that they can actually move around if diversity in careers, what they're interested in we can provide that.

And we do a pretty good job of doing that in the new employee welcome. That we can show them different career paths within one place.

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.876:21:06 · ≈ 3:21 PM

Yeah I value that because I think so many of the employees that I talk to especially the younger ones They think the county is their department, right? Pretty much. It's like oh I'm in social services or I'm on behavioral wellness or I'm an eligibility worker. We have animal services you know we have Sheriff's Department we got probation there's no chance gonna be a firefighter but because there's probably the opposite of your chart is there's 4,000 people that want that one firefighter job but I mean there's so many different things you can do here and I'm just You know, since I don't live and work and breathe inside the HR department. I just I'm glad to hear that that's something that we're doing. I think we more education. I thought that cool thing that we did the one time is And I don' t know if you do this every year because I haven't seen mine lately but the benefits sheet, you know went out to every employee that said hey here's what Here's what your benefits are.

That was an eye-opener for me, even that I opened it up and I was like whoa okay you know? I mean I hear people complain about it all the time on the other side but I hadn't seen it for myself to really see how much it was so I don't know like you said I'm not sure even any of those things would play out for people because a lot of times it's not a financial decision with the younger generation. It's more I want a different experience. I want to live something differently. So maybe we're older people trying to build a retention program for younger people that don't understand us to start with That very well could be.

So anyway, I'm glad to hear that there's this going on because it seems to me to be one of our primary needs is figuring out a way to convince people that there are other options. There's other jobs available for you here And you can have a very diverse career and stay inside the county,

CommentMarielena DeGuevaraProposedself-stated6:22:55 · ≈ 3:22 PM

yeah. And then the other thing too is just we have to create the local pipeline that there's, you know, it's the whole housing situation so we've got people that are already here, you know, and they're living where they're living and so if we can just bring them in to our workforce So

ElectedSteve LavagninoSupervisor, District 5Proposedvoiceprint 0.876:23:21 · ≈ 3:23 PM

and one last thing for me is it. And I know these things cost money, and I don't want to be one of those crazy tech companies that you know we have a ping pong tournament every weekend or something well inside the office but I would be like interested in more activities that bring county employees together. You know that we maybe there are more than I am unaware of but You know we always talk about a county family, but like I said there's really people get in their departments and stuck of Really getting across and meeting somebody else from the Outer Controllers office or public works or somewhere else. They just really get siloed and Maybe that's where they do see the opportunity to kind of jump around and change jobs

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:24:07 · ≈ 3:24 PM

Supervisor Williams

UnidentifiedUnidentified speaker 5Proposed6:24:10 · ≈ 3:24 PM

Well, I was if you're if you were meant to terrify us with those slides. I was terrified You know especially considering a lot of those our departments that we Historically not you know had a hard time staffing Even four years ago let alone now so I mean I do think that You know your Willingness to be trying to think Way out of the box is going to be really important because The that if we can't hire planners and can't hire sheriffs, that's a problem For this organization so thank you.

6:25 – 6:3310 turns

PresenterAssistant CEO Nancy AndersonProposed · by introduction6:25:00 · ≈ 3:25 PM

Oh Supervisor Hart sorry, it's fine. Could you go to slide 22? I There you go, that's the one. So I think I understand all of those things on that chart from your presentation but I'm not certain I understand revitalizing employee benefits so tell me more about what you envision with that element?

CommentMarielena DeGuevaraProposedself-stated6:25:25 · ≈ 3:25 PM

Well Supervisor Hart through the Chair we were having to look at a whole lot of things there. The things that Applicants are looking for like I said yes, it also includes They're looking for what did I say comprehensive and competitive? employee benefits that yes of course it also includes wages but It doesn't always have to include that. It has to do with health care and what's available there, it has to do with we're looking at housing so Yvonne is exploring some possibilities with housing, has to do with time off And we've heard from some of our employees around that.

And so, we're wanting to just be very broad in our scope and exploring. We're also going out to our employees next month with a survey, an engagement survey, and we're hoping to get some information from them there as to What their thoughts are not specifically to say what do you want? But just what's going on with our employees and to get some ideas so but we're again, I think Supervisor Lavinino said we might be using the lenses of the past to try to take a look at a problem. That's that's You know It's a new problem It's a new situation and we have to use a new set of lenses to solve it.

And so, we're going to need to listen to our employees and having the survey data I think will help. And so, we're going to try to stay as open to that as possible.

PresenterAssistant CEO Nancy AndersonProposed · by introduction6:27:34 · ≈ 3:27 PM

Thanks for that extra clarification.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:27:39 · ≈ 3:27 PM

That's it? I really appreciate the theoretical backdrop that you gave in your presentation. I also appreciate that it was supported with a lot of data, and you've given us a lot to think about. As I think about what I've looked for in my career, it's certainly the flexibility that you're trying and what you said about seven times more applicants if there is a hybrid or remote option.

I think camaraderie, I think Supervisor Lavinino is on to something. You want to feel connected to people you are working with. And seeing different options for growth. You certainly have that with your leadership group where you have people coming from different departments to create teams and I think they get a chance to appreciate the the expertise that each brings, but it's kind of exciting to see them share that. I think people like to be cutting edge, you know? That we're leading that entrepreneurial spirit that you talked about and I think what we have that a lot of employers don't have and I think is meaning. You want to spend your life doing something that matters And we have that in spades.

So I think that's something to really think about, how we project that in a more pointed way.

CommentMarielena DeGuevaraProposedself-stated6:29:16 · ≈ 3:29 PM

Chair Hartman, I couldn't agree with you more. I think that is the one part that really gives me hope. So it is frightening, the data and but I'm not letting it overwhelm me because I think that we do have purpose. And because of the work that we do, we have to find just how do we brand it? Right? How do we brand it and market it because that is what people want.

I think they just, and it's just finding that way of doing it. And then I think I heard Daniel this morning say we're going to do videos to show one day in the life And I keep reading in our Monday Morning Connect, because we allow departments to contribute. And you see the wonderful stories that our own employees write about the kind of work that they do and the passion that they have for the work and the impact that they're having in our communities.

And I think people want to be a part of that, right? And so we just have to find ways of packaging it and getting it out there because people want to be part of a winning team. Families, veterans. I mean there's so much. It's

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:30:41 · ≈ 3:30 PM

exciting. Tick tock. Little film, little vignettes seem to be really popular and I think you've got a wealth of people who would love to tell you why they enjoy their job and why it makes a difference and why they feel rewarded coming to work every day. CEO

UnidentifiedUnidentified speaker 3Proposed6:31:01 · ≈ 3:31 PM

Miyasato. Chair Hartman, at the risk of insulting all the other departments I do want to thank HR and so if you look on their staffing summary in 18-19 they only had 25 people and the board thank you to the board we've augmented their staff now they have 33 going into next year's budget two of our departments are having expansions that are greater than the size of this department And I say that because thanks to Marilena and her leadership and her whole team, they're taking on a lot of innovative creative things to change our culture. And it's hard when you have few people. And we appreciate DSS in their innovative ideas but they probably have more HR staff than we have for HR Central. So it's great that they are being innovative because our HR department can't do everything but they try.

And I wanna just give kudos to them for that because they do touch all departments And they are trying really hard and making progress. And Supervisor Lavinino, I don't know if you knew this about three years ago they started a new employee welcome. And every new employee comes to the new employee welcome or they're supposed to come and it's been virtual for the last couple of years and I attend everyone.

And they give me 10 minutes and I usually take 20. And I have everyone introduce themselves and I always say as employees you are the heroes of Santa Barbara County And we say we want them to grow their careers here. And one thing that's important to note is as daunting as these statistics look, in those new employee welcomes, we're getting people from other organizations as well.

So I think we are doing something right because people are attracted to us. We have people leaving but we have other people from other public agencies coming to work for us so that's good news and I want to thank HR for that.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:32:48 · ≈ 3:32 PM

Thank you HR and thank you to our CEO who understands how important it is, and you're at those welcoming people. And if we can help I think the board is eager to support you in that.

CommentMarielena DeGuevaraProposedself-stated6:32:59 · ≈ 3:32 PM

Oh well, we'll take note of that.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:33:03 · ≈ 3:33 PM

Okay, I think we'll take a 10 minute break and then we'll come back for our final general services final one of today.

6:47 – 7:063 turns

ElectedBob NelsonSupervisor, District 4Proposedvoiceprint 0.956:47:11 · ≈ 3:47 PM

Hello we're reconvening the

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.886:47:14 · ≈ 3:47 PM

last session of the first day of our budget workshops April 11, 2022 and general services. Ms. Pell? Good

UnidentifiedUnidentified speaker 20Proposed6:47:23 · ≈ 3:47 PM

afternoon Chair Hart and members of the board I'm here to present the General Services Department's fiscal year 22-23 budget request but before I begin I'd like to thank and introduce my executive team Lynn Dybel, our Chief Financial Officer. Skip Gray, he's Assistant Director for Real Property and Fleet Operations. Andre Monastori, he's Assistant Director over ICT.

And Patrick Zurofsky, Assistant Director for Capital Projects and Facility Maintenance. And I also want to thank the CEO's office for all their support in preparing these documents. So, some key challenges and emerging issues. We have the public safety radio network. We are underway with site development and we are finalizing the final project design so that project's moving forward on target.

We've been working on a standalone IT department implementation. We're in the process of analyzing and developing the costs and benefits of establishing a stand-alone IT department We are working to prepare the county to implement a federated model, also ensuring countywide and department IT needs are addressed. A phased multi-year implementation plan including an implementation budget and plan for future operational costs will be a large undertaking requiring focus and resources but will optimize the county's core business operations and be better scaled to meet the county's needs into the future.

We're also working on an IT classification, compensation and mapping project that was mentioned in the HR discussion. We are excited about the ERP implementation and we will have our financial staff as well as purchasing and IT support for that very important project. We continue to implement our operational review recommendations. We do have some recruitment challenges, again this kind of dovetails on what HR's reporting but we are consistently carrying a 20-22% vacancy rate overall and that's been consistent for the last couple of years.

And redesign and right size the workspace, our real property division Is currently looking closely at our space needs to align with the current environment of hybrid remote work and shared spaces So we have a new workspace at Casa Nueva, and we have Implemented some some hoteling. So allow other County Department Employees if they need to be at the Casa Nueva campus they can use our workspace COVID-19 Over the past two years, we've been able to fully implement our remote request and fulfillment process to enhance our logistics online portal to include inventory management and quality control functions. This has evolved over the last two years.

During COVID, we had to implement many technology and communication capabilities with rapid move to remote work and highlighted the need for added security online calibration meeting collaboration excuse me meeting and broad e-signature adoption We were able to recover 1.9 million dollars of CARES Act money for all of these IT initiatives that we were able to implement and then, of course when the main jail had a COVID-19 outbreak, we were able to assist the sheriff in accelerating the preparation of opening in the Northern Branch Jail to decompress the Santa Barbara Jail Our operating budget is about $70 million.

Each year we have capital maintenance projects, and we have different buckets of money. And then for our recurring maintenance projects budgeted in the general fund, specific projects within each category will be finalized prior to July 1st. Capital projects that are funded with other funds. We have several projects for Public Health Department. We also have a couple of projects for the Juvenile Justice Center.

We have a project at Social Services and, of course, the Regional Fire Communication Center. Our source of fundings, the majority of our funding comes from charges for services and there's multiple funding sources that we rely on. Use of operating funds again, our biggest operating fund is for both ICT and facilities in real estate Staffing summary, so this year we are adding two positions for CSB TV program and General Services will be the primary support for SVC TV.

We're adding a customer support program person that we began supporting the auditor controller and That position has come over to our department As well as an IT project manager for the ERP implementation. Operating revenue, so we see $180,000 increase for the additional security guards that we brought last week for this security screening. The CSB TV, we've added, we've moved the program from general services, from CEO to general services We've added a cost analyst position and then there's some CPI growth for total of 970,000 increase over prior year.

Anticipated accomplishments so we have been migrating to Microsoft 365 and to email and Skype To teams migration and training we've come. We will be completing the website Replacement project and this first phase is the redesign of the replacement of the county's external website We created a local vendor dashboard for our website to track our program and commitment to our local vendors we Updated our methodologies for our internal service fund rates for radio program based on subscription model, as well as the information technology rates based on model that aligns with current usage trends. And this was recommended in our KPMG report.

We completed the move, as I mentioned earlier to our Casa Nueva worksite So we will be conducting an internal customer survey. And again, that was a recommendation of KPMG. We embrace the new county logo decals on vehicles as replacements happen so we're replacing those decals. We've updated our letterhead and PowerPoint template. We've distributed the We Are pads and pins to our employees And we are embracing the diversity, equity and inclusion with our interviews as well as making sure our panelists are diversified.

Continue to coordinate multiple ongoing projects. We're transitioning to the full operation of the Northern Branch Jail, we have the Cali Real Campus Master Plan that will be coming back to your board by the end of the fiscal year, we have the Santa Barbara Regional Fire Dispatch Facility, new probation headquarters conceptual design has begun, main jail renovation architectural planning and programming has kicked off And the design of Santa Barbara courthouse roof replacement is also, we've gone out to bid and will be bringing that project to the board in May.

So our department goals and objectives, we want to continue to enhance our financial resiliency. We want to continue our migration of our services to the cloud by completing the Microsoft 365 SharePoint migration, completing the website replacement project redesign for the intranet site as well as ensuring on our external site That we are standardizing on 3rd party website components such as the calendaring and forms.

So our department goal, more department goals and objectives meet our customers' expectations. Focus on equity, diversity and inclusion in the workplace and implement energy efficiency upgrades in the EV policy. So based on board direction last Tuesday this expands our existing EV policy from only replacing our non-public safety gasoline sedans with electric vehicles to now include electrifying all our non-public safety light duty vans and pickup trucks.

Implementation will begin during this coming fiscal year. A formal EV policy will be brought to the board later this summer for review and approval that will include these light duty vans and pickups. General Services has roughly estimated that approximately 100 gasoline light duty vehicles could reach end of life and would be replaced with an electric vehicle over the next two or three years.

As a result, the associated infrastructure to support these vehicles will also be needed. Design equipment and installation for that is expected to be roughly $1.5 million. We believe we will need 400,000 this coming fiscal year and the remainder 1.1 million in the following year or two. Keep in mind that much of this project depends on the availability of electric vehicles, many of which are not yet on the market. And we will endeavor to seek out every possible source of grants and rebates as they become available.

So I'm going to quickly go through some of our renew goals. I'm really proud of our financial resiliency. We were able to double How much we saved and this was due to exceed our goal because we introduced online requisitions this year as well as Our facility work order. We began grouping those facility work orders by location To make us more efficient when we respond to Maintenance requests And I'll go to the performance measures So new electric vehicle sedan purchases.

We we expect well, we didn't do too well this year because we couldn't get electric vehicles due to the COVID supply chain issues and decreased vehicle utilization EV sedan purchases for this fiscal year have been delayed due to the uncertainty of predicting county sedan driving utilization as a result of the change in driving patterns because of COVID And the new hybrid remote work policy, the number of gasoline powered sedans that will be replaced by electric vehicles in the coming year is still being determined. Miles driven by departments with assigned vehicles has decreased by almost 8% from pre-COVID levels and the pool car trips are down 42%. We have not purchased any gasoline powered sedans in the meantime.

Also note the electric trucks are not yet available for purchase, but when they are we will be taking advantage of rebates offered by 3CE and others wherever possible. We did put a reservation in for several Ford Lightnings to be used by our Parks Division, but unfortunately we were not chosen for the lottery however we remain on the list. We have a proposed new fleet measure related to EV chargers. Pounds of greenhouse gas avoided out of the 123 chargers, county and public vehicles and of gallons of gasoline avoided.

Notice this measure tracks the pounds of greenhouse gases and gasoline avoided as a result of electric vehicles charging at county-owned chargers. This represents both the county as well as in public vehicles who connect and charge at these chargers located throughout the county. There are currently 123 chargers that come online in February, or they came online in February with plans to add at least 20 more at the Bataravia campus in fiscal year 22-23. Okay next slide I would like to draw your attention to the percent of county power that is from renewables. So this year our estimated actuals at 37%.

We expect that to go up to 61% next year. This includes solar power being generated from the one megawatt array at Cali Real, as well as other several smaller locations and beginning next year will also include the Bed Arabia project as well as Fire Station 12. In 2019, the county opted to join 3CE which will supply power made up of approximately 35 to 40% renewables, increasing the 60% renewables by 2025. 100% renewables by 2030.

In addition, the county opted into the City of Santa Barbara's Community Choice Program which will provide 100% renewable energy to the county's facilities located in the city. These actions result in the increase to the 61% target for next year. Also keep in mind all our new buildings will be net zero in the future, so we expect this number to keep increasing.

Other locations of solar... So we may have other projects, solar projects at the EOC, Isla Vista parking lot and Foster Road. Our KPMG recommendations, our capital improvement plan improvements have been completed We continue to add data to our maintenance connection system to ensure we have accurate information on all our facilities. For IC delivery of ownership, we talked about that earlier on the IT standalone department and purchasing responsibilities, we've added a spend analyst and we're establishing processes in working with departments to proactively identify common goods and services that can be collectively bid Providing strategic sourcing opportunities countywide and make progress on improvements to streamline Purchasing processes improve governance authority and controls to reduce risk enhance our role of strategic business partner and Again, purchasing will have a may play a major role in our ERP implementation So in some so we do not have any service level reductions.

So in summary It's been a really good year. We've transformed a lot of things, and I'm really proud of our department. So again we're working on that standalone IT department to position the county in a way to be able to support the future with the right size and position the county tech needs now and into the future. The ERP planning implementation required dedicated focus, and we're ready to go.

Our purchasing, we will have new policies. We want to reduce the risk. We want to improve our spend. We want to make good purchasing decisions for the entire county. The Northern Branch Jail is occupied and many of you know that was no small feat. And it's operational and the next big thing is to actually be receiving new inmates in Santa Maria The hybrid work, it's important to look at right sizing our workspace in the new hybrid environment and the impact it may have on county facility, the footprint and the future.

Public safety radio long overdue we're at end of life but it's going to be a great project for the county. We continue to work on employee development retention and succession planning as best we can I know a couple of my succession plans have left the organization, so that's always challenging. And then electric vehicles. We look forward to expanding our county fleet using all available rebates and grants to offset costs and ensure appropriate charging infrastructures in place for employees and the community to access.

And in conclusion, our quote from James Quincy from Coca-Cola CEO. One of the things about driving risk taking and innovation is not to let the fear of what you're going to lose obscure the possibility of what you might gain. Thank you.

7:06 – 7:096 turns

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.887:06:24 · ≈ 4:06 PM

Thank you. Questions for Ms. Pell on general services?

UnidentifiedUnidentified speaker 5Proposed7:06:40 · ≈ 4:06 PM

So the infrastructure you're talking about is mostly chargers set at the different yards. Is that what mainly that extra, that 400,000 in this fiscal year would be? And a couple thousand per vehicle delta, is that what we're talking about?

UnidentifiedUnidentified speaker 20Proposed7:06:59 · ≈ 4:06 PM

Well, we have there's a lot more research that needs to happen. We wanted to kind of give you an idea of what we think the costs will be but we're not exactly sure where we want to place these chargers it depends on You know, we'll look at the road yards. We have to look at the operational I want to start by saying thank you to all of our board members for your support.

That before coming into the workshop, we needed to give you some sort of an idea. So it's rough but that we feel confident

not transcribed≈18s of audible speech the AI couldn’t make out▸ listen
UnidentifiedUnidentified speaker 5Proposed7:07:49 · ≈ 4:07 PM

great. And do we think that part of this, you know given the trends that you're stating in the sedan fleet in the long run will be offset just simply by needing less sedan vehicles or do you think that's a blip during COVID? That reduction of use of the pool car and all that.

UnidentifiedUnidentified speaker 20Proposed7:08:13 · ≈ 4:08 PM

You know we're not sure so We need to study it and make sure we understand what the trend is, what we're seeing today and where we see that going in the future. But as HR said, the hybrid workforce is here to stay but we need to figure out what that delta means and what that means moving forward.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.887:08:40 · ≈ 4:08 PM

Well, it has been a busy year for you and I just want to acknowledge especially all the IT work. It's been extraordinary and the North Branch Jail is finally open and you've got a lot of other big projects you've got well underway in addition so. And you're very upbeat, which is nice to see. And I really like pulling out the performance measures on the renewable energy and glad to see that as part of this process.

So it's the end of the day and lights were going on earlier, but I think everybody is ready to study for tomorrow. So with that we have public comment. Do we have any public commenters?

7:09 – 7:105 turns

UnidentifiedUnidentified speaker 1Proposed7:09:35 · ≈ 4:09 PM

Chair Hartman and members of the board, we have no requests to speak on the departmental budget for general government and support services.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.887:09:42 · ≈ 4:09 PM

All right so with that we adjourn until tomorrow April 12 at 9 o'clock.

UnidentifiedUnidentified speaker 3Proposed7:09:49 · ≈ 4:09 PM

Just another note, so we will adjourn tomorrow. We have the departments that we'll be talking to in the morning but I just want to say thank you to our departments who gave presentations today. Ms. Pell has been one of the biggest supporters of Renew and has taken it to heart. Thank you all her staff. So I wanted to just thank all the departments who went today and I do want to end with another quote.

My quote is really We're thanking all our departments who are really committed to change because we are changing with the change. And quotes are silly, they're fun. We have a very prescribed budget framework we ask departments to stick to in the one area where we asked them to give us something that they feel motivated by and inspired by so as we leave that up to them. So I want to thank Ms. Pell and all the other departments who did do that. I think it shows who's really committed to looking at the culture a little bit differently so thank you.

ElectedJoan HartmannChair, District 3Proposedvoiceprint 0.887:10:44 · ≈ 4:10 PM

Thank you and I neglected to say or announce general public comment. We don't have any, Madam Clerk is okay? So with that we really can adjourn until

ElectedBob NelsonSupervisor, District 4Proposedvoiceprint 0.957:10:56 · ≈ 4:10 PM

tomorrow.